Indoor pool, outdoor pool

Reviews of Zentik Project Boutique Hotel & Spa

3.5 out of 5
Zentik Project Boutique Hotel & Spa
Calle 30 entre la 27 y 29 No 192 C, Valladolid, YUC

Reviews

9.4

Exceptional

Rating 10 - Excellent. 241 out of 307 reviews" "
Rating 8 - Good. 50 out of 307 reviews" "
Rating 6 - Okay. 7 out of 307 reviews" "
Rating 4 - Poor. 4 out of 307 reviews" "
Rating 2 - Terrible. 5 out of 307 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want a life time memory this is the place to stay! The experience is something else! From the amazing cold cloth and welcome tequila. To the warm cave and outdoor pool. Plus the murals and the gardens this is the most magical place. Definitely worth every penny! We can’t wait to go back!
Stayed 1 night in Apr 2024
Response from C.Priscila on 4 May 2024
Thank you very much for your rating and your kind words; It makes us feel very happy that you had a good time with us; We are even more proud that you plan to return; Hopefully this will happen very soon; we'll be waiting for you. Warmest regards from Valladolid.

10/10 Excellent

Tanya

Stayed 3 nights in Apr 2024

10/10 Excellent

Janessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had an incredible stay. We cannot say enough about how wonderful the hotel was. From the beautiful garden and cave, to the chic room, to the incredible food and service, we would strongly recommend Project Zenti’k for a romantic getaway in a great city!
Response from C.Priscila on 4 May 2024
We deeply appreciate that you took the time to write a review about us; It also makes us very proud to know that your experience at Zentik has been what you expected. We hope to see you very soon again in this, your home. Kind regards from Valladolid.

10/10 Excellent

Darren

Stayed 2 nights in Jan 2024
Response from C.Priscila on 7 Mar 2024
Thank you very much for the visit and the rating. Best regards.

10/10 Excellent

EMMANUEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was better than i expected. We did the spa and the underground mineral pool with the live music and it was great!
Stayed 1 night in Jan 2024
Response from C.Priscila on 7 Mar 2024
Thank you very much for your rating and especially for your visit... We hope you can visit us again very soon. Greetings from this your home in Valladolid.

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities
What a unique boutique hotel! Very Cute! Loved the body wash/shampoo/conditioner/body lotion made out of real honey! Towels smelled nice. Staff was very helpful. Loved the cave! It was nice to see baby turtles! It truly was an amazing experience!
Stayed 1 night in Jan 2024
Response from C.Priscila on 7 Mar 2024
We are very glad that you enjoyed your visit; Even more so, it will make us happy to see you return to this home of yours. Greetings from Valladolid.

8/10 Good

Barb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stay.
I loved the murals all over the property. That was the best part for me. The pool and cave pool are nice but crowded with day trippers, so we didnt get to use them, it took away from the entire experience unfortunately. The room was fine (upstairs thatched roof), the AC didnt cool it in the evening as much as I would like, but the shower was hot! The staff was great, everyone was very nice and helpful.
Stayed 1 night in Jan 2024
Response from C.Priscila on 7 Mar 2024
Thank you very much for your words, we are very happy to know that you enjoyed your visit. We hope to see you back very soon; We will try to make your experience with us even better.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique. Stay for the experience
Stayed 1 night in Dec 2023
Response from C.Priscila on 12 Jan 2024
Thank you very much for your rating and especially for your visit...

10/10 Excellent

Luis

Travelled with partner
Liked: Amenities
Great place
Stayed 2 nights in Oct 2023
Response from C.Priscila on 22 Nov 2023
Thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Such a beautiful space with such fantastic service. The underground pool was super fun. The included breakfast was delicious and substantial. Try the Mexican coffee with a splash of their house tequila.
Stayed 3 nights in Oct 2023
Response from C.Priscila on 22 Nov 2023
Thank you very much for the visit, your kind words and the rating... We feel very honored. Of course, we will take your comments into account. Greetings from this, your home in Valladolid.

10/10 Excellent

Cari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from C.Priscila on 22 Nov 2023
Muchas gracias!

10/10 Excellent

Armida, Gaston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best place to stay in Valladolid. The hotel is very pretty, clean and spacious. The staff is very attentive and the food in the restaurant is delicious and offers a great variety of dishes.
Stayed 2 nights in Oct 2023
Response from C.Priscila on 22 Nov 2023
We are very glad that you enjoyed your visit; Even more so, it will make us happy to see you return to this home of yours. Greetings from Valladolid.

10/10 Excellent

matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing place! We were greeted with a frozen washcloth and complimentary shot of tequila and escorted to a comfortable seat I in the restaurant. We returned for dinner and had amazing service and conversations with Filo. Check in was smooth and quick, and our room was beautiful. We enjoyed the grounds with the many sculptures, plants, and art items. Needless to say, the cave is amazing and super clean. I highly recommend Zentik Project.
Stayed 1 night in Sep 2023
Response from C.Priscila on 22 Nov 2023
Thank you very much for your words, we are very happy to know that you enjoyed your visit. We hope to see you back very soon; We will try to make your experience with us even better.

10/10 Excellent

Catamara, Shelton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very cool. The food is amazing (so make sure you take advantage of it being onsite!) as well as the waitstaff. Breakfast is included and is also very good. Everyone is super nice and the front desk will hook you up with offsite tours that you can trust. They also offer you 'soft tequilla' anytime you're dining on the house which is amazing and a welcomed surprise. The only issue I have is that it is super hot. There is air conditioning in our room which keeps it 'bearable' with the cieling fans but if you are sensitive to the heat try to get a bottom floor room as I suspect its much cooler. The top floor has a thatched roof! Very cool but hot. no pun intended. There is really cool art everywhere and both the cave pool and outdoor pool are open 24 hours, which if you travel, you know is very uncommon!
Stayed 2 nights in Sep 2023

10/10 Excellent

Jose S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Excellent experience. Check in was fast and staff was welcoming. Facilities are in great condition.
Stayed 1 night in Sep 2023
Response from C.Priscila on 13 Sep 2023
Thank you very much for your visit, for your rating and your comments!

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay not walking to town but excellent place to enjoy the hotel.
Stayed 2 nights in Jul 2023
Response from C.Priscila on 18 Jul 2023
Thank you very much for your visit, for your rating and your comments. We hope to see you back here very soon. Greetings from Valladolid.

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We liked everything about our stay at Zenti’k The restaurant is great and the staff are so friendly!
Stayed 3 nights in Jun 2023
Response from C.Priscila on 21 Jun 2023
Thank you very much for your nice stay with us, the photo is very beautiful, we send you a big hug.

10/10 Excellent

Luz

Stayed 2 nights in Jun 2023
Response from C.Priscila on 18 Jul 2023
Thank you very much for your visit and your rating. Best regards.

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the Zentik Project!
We loved our stay at the Zentik Project! The grounds were lovely and well kept and the rooms were clean, comfortable and spacious. We enjoyed our time in the "cave pool" both days. The restaurant and bar on site had delicious food, very friendly staff and a nice ambiance. The check in staff were also very friendly and helpful. We will definitely stay here again if in Valladolid!
Stayed 2 nights in May 2023
Response from C.Priscila on 5 Jun 2023
Thank you very much for your rating and for taking the time to write a review about us... We are very happy to know that your experience with us was what you expected and even more so it fills us with pride to know who you plan to return. (Hopefully it happens very soon). This is your house in Valladolid. Best regards.

6/10 Okay

Daniela daniel

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
They were making some reparations next to the pool and it was SUPER noisy. So the pool that has music and could have been very relaxing was not a place we wanted to be
Stayed 1 night in Mar 2023
Response from C.Priscila on 25 Mar 2023
Merci de nous le faire savoir ! Nous travaillons pour améliorer les détails qui n'étaient pas à votre goût. Merci à nouveau! Nous espérons vous revoir lors de votre prochaine visite au Mexique.

10/10 Excellent

victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from C.Priscila on 25 Mar 2023
¡Gracias por visitarnos Vitoria! Muchos saludos desde Valladolid Pueblo Mágico.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More of an experience than a stay!!
Magical. The most accommodating staff ever and super unique, both aesthetically and amenity-wise. The food was outstanding, served with healthy portions of house tequila, on the house. The grotto was refreshingly tranquil. They even had a foot pool with minnows to nibble the dry skin off of your feet. The original murals and sculptures throughout were amazing. Our waiter Miguel was a pure joy and sincerely catered to our every need. Simply fabulous experience!!
Stayed 2 nights in Mar 2023
Response from C.Priscila on 27 Mar 2023
Thank you very much for taking the time to write a review about your experience at Zentik. We are proud that you enjoyed it.We are looking forward to seeing you back. Warm regards.

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a really cool place!
It’s obvious the owners have put a lot of thought, care, and love into everything. The cave is like nothing else, anywhere!
Stayed 2 nights in Mar 2023
Response from C.Priscila on 24 Mar 2023
Thank you very much for your words, we are excited to know that your experience has been positive and we are even more glad that you plan to return. Here we will be waiting for you... Best regards!

10/10 Excellent

Claire

Stayed 2 nights in Mar 2023
Response from C.Priscila on 25 Mar 2023
¡Muchas gracias por tu visita!

10/10 Excellent

Annita

Stayed 1 night in Mar 2023
Response from C.Priscila on 15 Mar 2023
Muchas gracias por tu puntuación y por tu visita. Esperamos, se repita muy pronto. Saludos desde Valladolid.

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Amazing place to stay. Check in was great, staff were amazing throughout and all the facilities were delightful. Couldn’t recommend this property enough
Stayed 1 night in Mar 2023
Response from C.Priscila on 10 Mar 2023
Thank you very much for your rating and your comments... We are delighted to know that you had a good time with us. Our hotel is designed for people like you, who make life a work of art. We hope to see you back very soon for this your home in Valladolid!

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from C.Priscila on 28 Feb 2023
¡Muchas gracias por visitarnos!

10/10 Excellent

Guillermo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great, Service was top notch Miguel and Berenice made us feel like family. The property is small with a-lot of artistic details. the subterranean pool/sauna room was all to our selves and Paulina our muses real took care of the nerve on my back. Not really convenient to walk into town but we really didn't want to leave so that was not an issue. Great place to chill without the hassle of a large property.
Stayed 2 nights in Jan 2023
Response from C.Priscila on 8 Mar 2023
Thank you very much for your rating and your comments, it makes us very happy to know that you had a good time. We hope you can come back soon. Warm regards.

10/10 Excellent

Aleida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The photos are accurate, great stay, food amazing and everyone was super friendly. Saturday night a little noisy from outside bar party. Not hotels fault. Just wanted to mention. I highly recommend this place. The cave a MUST do
Stayed 3 nights in Jan 2023
Response from C.Priscila on 27 Jan 2023
Thanks!!! How happy it makes us to know that you enjoyed your visit with us very much, the cave is undoubtedly one of our favorite places, once again, a pleasure to receive you...

2/10 Terrible

benoit

Travelled with partner
Disliked: Amenities, property conditions & facilities
Well, this was a very bad experience. At 9 pm, a huge party started next door. It was like having a mariachi band in the room. According to the hotel staff, this would end at 2am and there was nothing to do about it. They understood we couldn’t sleep and decided to leave but refused to reimburse anything. Of note, this did not seem to come as a surprise to the staff- it seems it happens regularly. On the plus side the mariachi band drowned the high pitch hissing pump of the property fountain. This came on top of the spiders infested Mayan roof. There is a mosquito net around the bed but it was too short for 2 people. Apart from all this, nice place recommended mainly if risking sleeping in a nightclub is not an issue to you.
Response from C.Priscila on 27 Jan 2023
We are deeply sorry that this was your perception of what happened, since it was explained to you that there was a festival in Valladolid and unfortunately it was out of our hands to solve it, however, the noise came from outside our facilities, in the distance, not from next door, we do not allow parties inside the hotel under any circumstances. It's important pointing that you were the only guest who complained about the noise and, nevertheless, when you left the hotel refusing to pay for your consumption, we were understanding with you . Unfortunately, at no time did you mention that there were spiders on the ceiling of the room, since we could have solved this situation quickly.We are saddened that all of our efforts to provide you with an outstanding hosting experience have been diminished for reasons through no fault of our own.

10/10 Excellent

Olveen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Dec 2022
Response from Alberto on 18 Jan 2023
Muchas gracias por tu calificación. Saludos desde Valladolid.

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A few days in paradise
Magical. Every detail, hand made, wood, art. The team are friendly and confident. My room colorful and cozy. Love this place!!
Stayed 2 nights in Dec 2022
Response from Alberto on 27 Dec 2022
Thank you very much for your review, it makes us very happy to know that your experience with us was the best. We will try to make your next visit exceed your expectations. We hope to see you back very soon for this, your home in Valladolid. Warm regards.

8/10 Good

Jose

Stayed 1 night in Nov 2022
Response from C.Priscila on 27 Mar 2023
¡Muchas gracias por tu visita Jose!

10/10 Excellent

David

Liked: Cleanliness, staff & service
What a beautiful place to escape the world. This property is simply magical. The room felt like you were transported to an African safari. The below ground spa incredible. Restaurant five stars. Don’t be fooled by the area it’s located when you drive to it. A perfect gem. We will be returning.
Stayed 1 night in Nov 2022
Response from Alberto on 1 Dec 2022
Thank you very much for your kind words. We are glad to know that you enjoyed your visit to Zentik... We are even happier to know that you are thinking of returning. We hope to see you again soon in this your home in Valladolid. Warm regards.

10/10 Excellent

jorge, chula vista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La cueva es algo único y la comida es deliciosa
Stayed 1 night in Aug 2022
Response from Alberto on 12 Aug 2022
Muchas gracias por tu calificación y tus amables palabras; esperamos verte muy pronto de regreso a esta tu casa en Valladolid... Mientras tanto, te enviamos un afectuoso saludo

10/10 Excellent

Jessica Ivy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I Want To Live Here
Zentik Project was amazing! Great value for a great location and all the amenities. I loved the food at the restaurant, the pool, and most of all the hot tub cave! Everyone was so friendly. The beds were super comfy. The hotel sent over great recommendations of things to do in the area. This is an incredible value! I can't wait to go visit again!
Stayed 2 nights in Jul 2022
Response from Alberto on 21 Jul 2022
Thank you very much for your review, it gives us great pride to know that you enjoyed your experience with us and we are even more happy to know that you plan to come back... we hope to see you back very soon

10/10 Excellent

vanessa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is charming in every way. The hot cenote is really special and the staff are efficient and kind.
Stayed 1 night in Jul 2022
Response from Alberto on 21 Jul 2022
Thank you very much for your kind words and your review, it gives us great pride to know that you enjoyed your experience with us... We hope to see you back very soon in this your home in Valladolid

10/10 Excellent

ASHLEY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Alberto on 21 Jul 2022
Thank you very much for your rating, we are glad that everything was appropriate for you. Warm regards!

10/10 Excellent

Ivo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply perfection
This hotel sends out a message to relax. The entire set-up is so amazing
Stayed 1 night in Jun 2022
Response from Alberto on 27 Jun 2022
Thank you very much for your words, the hotel is specially designed for people like you who enjoy tranquility and art. We hope to see you back very soon. This is your home in Valladolid.

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Staff were awesome.
Stayed 2 nights in Mar 2022
Response from Pris on 12 Apr 2022
Thank you very much for your words, we will be happy to see you back. Best regards.

10/10 Excellent

Amelia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Piece of Paradise
This place was absolutely beautiful! The grounds are well kept, stunning landscaping, inspiring art, and great staff. The place had a lot to offer, but is smaller than you’d expect; very cozy and quaint. Also great location to tons of ruins and cenotes. Would 100% recommend.
Stayed 3 nights in Feb 2022
Response from Pris on 7 Mar 2022
Thank you very much Amelia for your words, we are delighted to know that you enjoyed your experience with us and even more that we can see you return at some point... remember that this is your piece of paradise.

2/10 Terrible

Yuki

Stayed 1 night in Feb 2022
Response from Pris on 8 Mar 2022
¡Gracias por tu reseña Yuki! Un gran saludo

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, great place! Beautifully done inside the property, unique setting, great food, wonderful staff. Super relaxing. We needed rest and relaxation after a lot of driving to Mayan ruins, and this place was perfect. We even got a massage for each of us, which was very nice.
Stayed 2 nights in Jan 2022
Response from Pris on 7 Mar 2022
Thank you very much Andy for your kind words, it makes us very happy to know that you had a great time with us, we are already looking forward to seeing you back very soon! Warm Regards

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zentiful Zenti’k
Zenti’k is a terrific place to stay after a long day visiting Mayan ruins and swimming in cenotes! Who doesn’t like a greeting of shots of tequila?This hotel is funky and charming all bundled together. The staff are friendly and helpful. The restaurant is great…full of Yucatán flavors and dishes. The rooms are clean and the beds are comfortable. Your room has air conditioning and mosquito netting over your beautiful bed. This place exceeded our expectations! Well worth it if staying in Vallladolid
Stayed 1 night in Jan 2022
Response from Pris on 7 Mar 2022
Thank you very much John for your kind words, it makes us very proud and at the same time obliged to continue improving so that your next visit is even better. Warm Regards!

10/10 Excellent

deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valladolid art hotel
Best hotel hands down in Valladolid! Not close to the main downtown area, so not so good for walking around, but super quiet and comfortable. Art everywhere, great swimming pool, fantastic restaurant bar on site, and the best of all: a warm cave pool below ground. Highly recommended!
Stayed 1 night in Nov 2021

10/10 Excellent

masumi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing hotel
Zentik was so amazing! It was even better than we expected. Room, Pool, Cave, Service, Staff, it was all amazing.
Stayed 2 nights in Oct 2021

4/10 Poor

Jessica

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Oct 2021

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and a special atmosphere
This spot is beautiful and artistically beautiful! You get a shot of free tequila in a baby coconut as you arrive and during dinner (or two) if your lucky. This place is a tropical paradise in the middle of a not so wonderful city. The staff were all amazing and accommodating (especially Carlos in the restaurant gave us a wonderful experience and also tips of the surrounding area.) meet tequila, one of the house’s cats who are super sweet and if you feed them seafood, will be your friend for the trip until bed time. The underground cave pool is open 24 hours and very warm and exciting. The room was private and comfortable with a front porch and wonderful air conditioning. The bed was a bit firm for us but with all the tequila it was no problem at all :). Valladolid was not what we expected but we had a good time there. It’s about 45 minutes from Chichen Itza which was an amazing experience. Overall recommend!
Stayed 1 night in Oct 2021

10/10 Excellent

angie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location!! I highly recommend this place. Glad We were able to go. I came across this hotel on tik tok
Stayed 1 night in Sep 2021

10/10 Excellent

Rafaela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021