Search Family-Friendly Hotels in Val-Thorens

"Beautiful facilities and good location, however there was a lack of attention to detail from staff. We weren’t told where breakfast was, how to access WiFi, what to do with ski equipment or how to use the spa! "

"Very ski in ski out with access the some of the best areas of the mountain"

"The staff was amazing and very welcoming. Great location."

"Overpriced our room was very small with a small bathroom Food was trying too hard and rather under par No tea and coffee with dinner over priced drinks Restaurant staff at dinner uninterested if you don’t order the overpriced wine and drinks "

"Amazing stay will be back next year. My only downside was the residence pool is not heated and they make you upgrade to use the hotel pool. They should just merge the two spas."

"I was a little worried, after seeing the reviews, however all in fine. There are a few strange rules: At the end of the stay, you go to reception to claim back your deposit. They radio the manager who checks the room. I was called back down to the room. They wanted all bowls and plates to be in exactly the same place on the shelf as when you arrive. (We could do with a photo?) I also had to sweep the apartment and the chairs had to be exactly the same place as when we started. I went back to reception and the deposit was refunded. Just a little hard work and petty. But that was my only problem all week. Pros Lovely warm duvets. Great blackout curtains Quiet - apart from the beep beep of ski mobiles outside Great views over the valley All cooking equipment you need for a week Just microwave with a grill and a 2 pan stove. No oven. They supply a dish cloth and two tea towels, plus some surface cleaner. No washing up liquid. Hot water all all times of day. Lovely shower. There was a kettle also in the room. Luggage store if you need at the beginning or end. Sheets, towels all supplied. Plus towel for floor. Ski in, ski out brilliant. Ski lockers right next to slopes. I would stay again. "

"This property from the start to end with staff interaction and hospitality were unprofessional and unwilling to be courteous. The property was poorly lit, dirty, and multiple things were broken. This included a door that could not lock, broken toilet lid, terrible smell in the apartment and soiled linens. "

"Amazing hotel and well worth the money in my opinion. Came in early December, so it wasn’t too crowded for the busy season yet. Excellent service and facility. Book it!"

"Basic, need updating. Just make sure you know which side you’re staying on. Otherwise did the job. "