Search Hotels Near VA Black Hills Health Care System, Hot Springs

"The check in was okay. The guy behind the desk was not very friendly. Upon checking in, there was dried urine on the toilet rim and on the floor around the toilet. The air conditioner made a terrible noise. We were 2 days and received no housekeeping service. There was no breakfast either morning, but the sign said breakfast was served and the room was open. The pool and hot tub were no accessible. Every time we walked by the front desk, the guy was just playing on his phone. The bed was very uncomfortable and the sheets would not stay on. We had a suite with a jetted tub, but the water never got enough to use the tub. I would stay in my car next time before paying money to stay here."

"The staff was out standing. Breakfast then the hot tub great start to the vacation. "

"Rooms were clean and comfortable. The wallpaper in the bathroom was peeling but they probably shouldn't have put wallpaper near the shower. Morning breakfast was good and well stocked. Plenty of parking."

"We enjoyed our stay at the bungalows when visiting Custer state park. The property was clean, well maintained and reasonably priced. I would highly recommend staying here. "

"Fantastic stay. Clean room, staff were super friendly and helpful, parking was easy, safe and secure. Pet friendly and great food a walk from your door. Highly recommend!!"

"Very basic hotel, very basic hotel room. Pros: spotlessly clean; excellent recliner and desk with properly placed reading lamps (!!!); good breakfast but very little protein; pleasant staff. Cons: not very sound proof doors and walls - I could hear the neighbors TV; little children playing (loudly) in the halls at 10pm and 7am.; be careful in the bathtub, it's really slippery. For the price this is a great place to stay."

"Easy parking, spotless rooms, and Don was very helpful for his recommendations for local drinks and food. Would 100% stay again"

"Great location. Rooms are older but adequate. "

"Room was great for our trip. Ground floor pets. Easy in and out for check in and out. Front desk staff was kind, informative and quick. The indoor pool wasn't the warmest but it's shape and style was very unique. Free on site laundry with nice washers and dryers was incredibly helpful after our long trip. AC could use an upgrade and filter needed replaced. Still worked well enough though. The little quirks were cute; colored trash bags, shapes and style of furniture. In the front office there were books and games to use at your leisure which was nice. We loved the style of the Inn itself. Restaurant next door was a great atmosphere for kids, grab and go kinda food was good and not too pricey. Overall would love to come back for a visit when its a bit warmer to use the outdoor pool also. "