Lobby

Reviews of Hotel Europa

4 out of 5
Hotel Europa
Calle Ciudad de Ponce, 4, Utebo, Zaragoza

Reviews

8.8

Excellent

Rating 10 - Excellent. 117 out of 225 reviews" "
Rating 8 - Good. 79 out of 225 reviews" "
Rating 6 - Okay. 17 out of 225 reviews" "
Rating 4 - Poor. 6 out of 225 reviews" "
Rating 2 - Terrible. 6 out of 225 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Muhammd

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property and located near amenities. 20 mins drive from Zaragoza. The rooms are ok with basic facilities. No water or tea in rooms. Sauna was ok and gym was very basic.
Stayed 4 nights in Mar 2024

4/10 Poor

Diego

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
muy viejo , mal mantenido , colchón incomodo y viejo. , el baño estaba bien. no tiene cafetera ni jarra eléctrica. no tiene caja de seguridad suerte
Stayed 1 night in Nov 2023

8/10 Good

B K

Stayed 1 night in Nov 2023

8/10 Good

Marisol

Liked: Cleanliness, property conditions & facilities, room comfort
Good stay but not a
The hotel was clean and everything looked new.
Stayed 1 night in Oct 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Brief stopover
We had a brief stopover at this nice hotel. Excellent service at check in and good service in the restaurant. We were upgraded to a suite which was large, very clean but a bit soulless. Sadly, the bed, although large, was so hard it was like sleeping on a bench.
Stayed 1 night in Sep 2023

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a 4 star business hotel. Very reasonable prices as it was out of season (August). Great place for a stopover.
Stayed 1 night in Aug 2023

10/10 Excellent

RENATO

Stayed 1 night in Jun 2023

10/10 Excellent

Susan

Stayed 1 night in Jun 2023

10/10 Excellent

Trevor

Stayed 1 night in May 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
Reception v friendly. Secure parking 👍
Stayed 1 night in Sep 2022

10/10 Excellent

BORJA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia agradable
Personal en recepción muy amable. Todo limpio y en perfecto estado
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Back to Europa Hotel, Utebo
Been here before and found the hotel excellent. As a wheelchair using couple we had no problems. Evening meal was good and good value.
Stayed 1 night in May 2022

10/10 Excellent

Susan

Stayed 1 night in Feb 2022

2/10 Terrible

Verified traveller

Business traveller
Disliked: Amenities
This week is one of the hottest week of the year and there was no air conditioning
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful receptionist and food good in hotel
Stayed 1 night in Jul 2021

10/10 Excellent

Marcus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel
Was quite surprised by hotel. We were expecting a hotel in a much more rural setting but this wasnt a problem. The hotel was extremely convenient for the motorway and we were traving from the Santander ferry to the Costa Brava and needed an overnight stop. The hotel was modern , very clean and we had a very pleasant room. The staff were friendly and spoke reasonable English. We had an evening meal, a set menu of 2 courses for 11.75 euros including a glass of wine, water and bread, this was very good and well presented. Breakfast was various prices but we paid 4 euros for orange juice , coffee, toast or croissants jam etc. If we do this journey again would definitely stay here
Stayed 1 night in Jun 2021

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with underground parking Excellent value dinner including wine for 11.95 euros in the hotel.
Stayed 1 night in Jun 2021

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No food or drink facilities on a Sunday.
The Hotel was very nice inside and the staff were very helpful. The downside to the hotel was that we arrived on an early Sunday afternoon and there is no bar or restaurant open on a Sunday. This was most annoying as we had drove a long way and could not even get a coffee. Nice Hotel great staff just needs to have a Sunday service for guests.
Stayed 1 night in Feb 2020

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday 2019
Great night on our way south
Stayed 1 night in Oct 2019

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Day out exploring Utebo
We've stayed here before several times en route to Santander or the Costa Blanca and we like the hotel very much. We stayed two days this visit with the intention of going to Zaragoza but it was too hot there - over 40 degrees forecast. However, we had lovely day walking (with wheelchair) round Utebo instead - it wasn't quite so hot there. Hotel meets our main requirements of parking and wheelchair accessibility and the staff are so friendly and helpful. The price is very reasonable also.
Stayed 2 nights in Jun 2019

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was above the main entrance doors which could be heard opening and closing in the room at all times. This spoilt what could have been a rearly good experience. Also, the bar opened at the same time as the restaurant, 2030 hrs, meaning it was not possible to get a pre-dinner drinks whilst waiting for a meal.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality hiotel
Very comfortable hotel poisitionrd close to Zaragoza without city centre prices
Stayed 1 night in May 2018

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stopover
Convenient an friendly
Stayed 1 night in Feb 2018

10/10 Excellent

David, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just the job
We did a Sunday night stay and for an overnight it was perfect. A 4 star property at a 2 star cost just because it is in the town before Zaragoza and in a business area. The reception staff were superb and the €15 menu of the day including wine and water was equal to any superior 5 star hotel I have stayed at it has to be one of the best value for money meals I have ever had. It is unusual that it still has smoking rooms for those who can't kick the habit but best avoided if you have. Just about perfect for an overnight en route for Spain.
Stayed 1 night in Sep 2017

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I lovely, welcoming and professionally run hotel
The hotel reception staff, waitresses in the restaurant and all involved in our stay were exceptional. Nothing was too much trouble for them. A great stay at a great hotel, offering superb service and value for money.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop of stay
Great stay yet again. Unfortunately the service door by the first floor lift made a terrible squeak when opened and disturbed our sleep when used. But overall a great stay on the way across Spain.

10/10 Excellent

garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, and good standard room and bathroom
Its good conviently located, good standard room and bathroom, friendly staff and v welcoming. Comfortable beds and stay

8/10 Good

Laura , Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stopover hotel
Staff were friendly, great location for long distances, clean rooms, beds are average in terms of comfort. Nice bathrooms and clean room. Very cheap parking. Overall good hotel

10/10 Excellent

Hugh, Bridgend

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Halfway happiness
Booked here after reading the reviews as we were unable to get in our usual halfway stop. We were not disappointed and will come again and stay for longer to explore Utebo and take the bus into Zaragoza. As wheelchair users the hotel access was ideal as was the parking. Meal in the restaurant was good and the light breakfast suits us when travelling. Excellent!

6/10 Okay

Peter, Pego in Alicante, Spain

Liked: Staff & service
Good stopover
Needed to stay over while travelling from northern Spain to Costa Blanca. Bathroom was good, but the bed and pillows not so great, which meant a restless night.

10/10 Excellent

Derek, York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utebo
Very good. Excellent reception and great value.

8/10 Good

Barry, Chelmsford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stopover.
Excellent stopover hotel.

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel
Great hotel, we were very happy with the lunch menu which was reduced 3 € for guests. the parking also very good price, and secure. will definitely use this hotel again, very good for breaking journey to the ferry ports.

10/10 Excellent

TONY, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely hotel in zaragosa
Just loved this hotel so friendly and comfortable. Very modern and clean close to some good bars in zaragosa we would definitely go back there especially if we get the same deal again.

10/10 Excellent

Susan, alicante

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
A 1 night stopover on our way to Santander from Alicante. Found our way easily with the help of the sat nav. Excellent dinner in the restaurant, would have liked to have a facility for pre dinner drinks before the restaurant opened at 9pm but found a friendly bar in the near vicinity.

10/10 Excellent

John, Wargrave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased with our choice it made an excellent stop over hotel between Santander and Moraira.we booked the hotel on our return journey. The evening dinner was good

10/10 Excellent

Jeccu, Spalding

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
We stayed overnight on our trip from Benidorm to Bilbao and it was ideally located being nicely off the motorway but not a detour away from our route. The town/area was disappointingly suburban but as we only needed an overnight stay, this was not an issue for us. There is an u/g car park available at a very reasonable rate to keep your car safe. We took dinner in the restaurant and enjoyed the 3 course set menu which included wine, water and bread at a very reasonable rate. The hotel is reletively new and is in good condition throughout. We would stay at this hotel when next in the area

8/10 Good

José, Danbury, CT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the outskirts of Zaragoza
It was a short ride into Zaragoza from the hotel. Very quite local, parking was easy to find. Their restaurant was excellent!

10/10 Excellent

Ginny, Uttoxeter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Value and Great Food
We stayed at this hotel en route from Santander to the Costa Blanca. It's perfectly located near to the motorway although it is in a very commercial area. The room was excellent - designer bathroom, minibar, free wi-fi and spotlessly clean. There is underground parking for a very small charge. The car park is quite tricky to get in and out of and the electric gates started closing as we were halfway through so beware! The 3 course evening meal in the hotel was very good and excellent value. The breakfast was superb and was really cheap. There was bacon, boiled eggs, sausages, fresh fruit, juices, cereals, toast, pastries, breads, yoghurt, cheese, ham, home made tortilla and probably things I've forgotten. All the staff were helpful and friendly and spoke good English. We would definitely stay here again.

10/10 Excellent

broadhead, huddersfield uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel and good breakfast
very good hotel only stayed one night but would use again. it is located in a one way system and isnt the easist to find

10/10 Excellent

Mattias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for breaking up a long drive
We stayed a night to break up the drive from Picos de Europa to Barcelona Airport and to this end the hotel was perfect. Decently close to the highway in a quiet neighborhood. Good standard, clean room and very friendly staff. The restaurant were extremely good value and the service was great. The breakfast was also very good and there were no problems getting it served an hour early.

10/10 Excellent

RICCI

Liked: Cleanliness, staff & service
More than excellent : an hotel
More than excellent : an hotel to recommand.

6/10 Okay

Benet

Travelled with group
Liked: Cleanliness, property conditions & facilities
En general bien. La chica de recepción, a la llegada, podría haber sido más cordial. Si el servicio de bar consta de unas máquinas expendedoras, que menos que tener cambio en recepción para ello.
Stayed 1 night in Apr 2024

8/10 Good

MARIA ISABEL

Stayed 3 nights in Mar 2024

10/10 Excellent

Kike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
E n general perfecto no es la primera vez k m hospedó ahi
Stayed 1 night in Mar 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

ANTONI

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
El personal excelente, la limpieza bien pero nos encontramos con el pote de amenites de crema corporal estaba utilizado y casi vacio, una lastima porque el hotel es excelente y eso da un poco de mala sensación, la habitación en la que estabamos esta un poco de mal aislada, nos llovio toda la noche y no paro de hacer ruido una chapa q estaba afuera de la habitación.
Stayed 1 night in Feb 2024