As a repeat guest at Adam Hotel, I have always appreciated the property, and I continue to be impressed by the impeccable cleanliness and the excellent maintenance of the amenities.
However, I felt that the overall level of service during this stay did not quite align with the expectations of a 5-star hotel. Small touches that usually define the experience, such as a welcome drink upon arrival, were missing. Additionally, the breakfast selection was quite limited compared to previous visits.
I hope to see these areas addressed, as they would significantly improve the guest experience and help bring the service back up to the high standard this hotel is capable of.
Avani is a new hotel, the location is very good, it is close to the Corniche and has several shops and restaurants close by. Staff are very welcoming and friendly. The SpA was excellent!
Mon sejour a ete parfait. La chambre est spacieuse , propre et il y avait tout le necessaire. La piscine chauffée est super sympa avec jaccuzzi et jets d eau. Le service etait impeccable . L hotel a ete attentionné de maniere incroyable. Je suis un client gold grand voyageur. Cet hotel sur Tunis est ideal et son emplacement remarquable.
Nous avons apprécie la gentillesse du personnel et la propreté des lieux par contre en ce qui concerne les serviettes et les peignoirs c’est la catastrophe il faut vraiment pensé a les changer c’est très usée impossible de les utiliser
Merci
Mohamed
เข้าพัก 4 คืน, กุมภาพันธ์ 2025
ตรวจสอบแล้ว
6/10 พอใช้
adnane
13 ม.ค. 2025
ชื่นชอบ: ความสะอาด, การติดต่อสื่อสาร
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
It was a nice appartment, spacious, clean and confortable.
Its a dhame the full kitchen had no accessories whatsover, so the kitchen was usless.
We are family of 6, and 2 of the three rooms had small beds that two people couldnt sleep on. We slept on the sofa, also we waited for about 1 hour at check-in. It's a good hotel, but this time, we weren't as much happy as before
Very expensive for the service we received. We were told before booking that breakfast is free for children but when we arrived there, they asked for 50% for children.
Hesham
เข้าพัก 1 คืน, สิงหาคม 2022
ตรวจสอบแล้ว
2/10 แย่มาก
ABDALLAH
22 ม.ค. 2023
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: การติดต่อสื่อสาร
Not happy with level of service for 5 starts hotel
ABDALLAH
เข้าพัก 2 คืน, มกราคม 2023
ตรวจสอบแล้ว
2/10 แย่มาก
Monthe
9 ต.ค. 2022
Trip cancelled although I was charged for 2 days. I did not like the cancellation policy applied.
I booked through Expedia. My flight arrived late . I was told that they are fully booked and room availability not updated in their expedia website. The front desk was trying to look for alternatives accommodation ( his Nawfal thank to him) . I ended up paying lot more than planned.during this time I have not lots of girls were coming with tight clothes and it seems using that hotel for dating! My wife, my daughter and myself felt very uncomfortable. I would not come to this place again. Good that I did not sleep in that place.
The hotel was nice, clean and modern, workers in the cafeteria were extremely nice and helpful. On the other hand the appartement was poorly prepared, No guest directory that should contain all mandatory information that might interest the guests and enhance their stay was provided even after asking for it. The hotel didn't provide detailed insights into the variety of amenities available, receptionists were sometimes rude and condescending,
for the apartment, no brush for the toilets was there and there were 3 of them, no hand towels only big ones. The music in the cafeteria started in the afternoon and went till after midnight and was very loud.
Un retour dans un endroit si magnifique qui nous a de nouveau enchanté
Accueill et personnel avec une grande qualité de service
À très bientôt sûrement