Dear Mrs Susan,Thank you for opting to stay with us and taking the time to provide us with your feedback. It makes us really content to hear that you had such an enjoyable stay and liked the views, the staff, the cleanliness, the cozy fireplace, and the meals as well.We will be pleased to welcome you again in our hotel in the near future for another stay to remember.Best Regards,Stella PapagathokleousGuest Relations Department

Dear Mr Kevin,Thank you for staying with us and taking the time to provide us with your feedback. It is really great to hear that you enjoyed your stay away of the high temperatures of the city and remained satisfied with the service of our staff.We will be pleased to welcome you again soon in our hotel for another amazing stay.Best Regards,Stella PapagathokleousGuest Relations Department

Dear Mr Nick,Thank you for staying with us and providing us with your review. We are glad to hear that you had a good time in our hotel and remained satisfied with your stay.It will be great to welcome you again soon in our hotel for another enjoyable stay.Best Regards,Stella PapathokleousGuest Relations Department

Dear Mr Edward,Thank you for staying with us and providing us with your review. It is pleasant to hear that you had a nice time in our hotel and remained satisfied with the service of our staff.We will be pleased to welcome you again soon in our hotel for another enjoyable stay.Best Regards,Stella PapagathokleousGuest Relations Department

Dear Mr Bernard,Thank you for choosing our hotel for your stay and providing us with your feedback. We are so glad hearing about your pleasant time in our hotel, during which you enjoyed the food, the service, as well as the cool weather.It will be nice to welcome you again soon for another wonderful stay in our hotel.Best Regards,Stella PapagathokleousGuest Relations Department

Dear Mr Gilbert,Thank you for choosing our hotel for your stay while enjoying skiing in Troodos slopes. It is really great to receive such a positive, thoughtful and encouraging review. We are so glad to hear how enjoyable your stay was and how satisfied you remained with your room with all the necessary amenities, the service, the ambiance, and the meals. Any suggestions are always welcome in order to improve and offer our guests the best possible experience.We will be more than happy to welcome you again soon for another memorable stay when you will also have the chance to enjoy our spa services as well.Best Regards,Stella PapagathokleousGuest Relations Department

Dear Guest,Thank you for choosing our hotel for your stay and taking the time to provide us with your feedback. We hope you had an nice time and we will be glad to welcome you again for a pleasant stay in our hotel.Best Regards,Stella PapagathokleousGuest Relations Department

Dear Guest,Thank you for staying with us and providing us with this review. It is very thoughtful of you to share these beautiful photos from your stay that will surely be of use for any future guests.We hope to welcome you again soon for another enjoyable stay in our hotel.Best Regards,Stella PapagathokleousGuest Relations Department

Dear Guest,Thank you for staying with us and providing us with this helpful review. We are glad you liked the location and admired the incredible views of Troodos mountains. We would be more than happy to hear your thoughts on the shower. In fact, as a 3-stars hotel, the showers are in a perfect condition providing all the essential amenities for a relaxing bath time. Regarding the water, we hope we could do something about it then, but we will look into it to make sure there is always hot water.It will be great to welcome you again soon for a totally enjoyable stay in our hotel.Best Regards,Stella PapagathokleousGuest Relations Department

Dear Mrs Samantha,Thank you for choosing to stay with us and taking the time ro provide us with your feedback. It is always important to know how our guests' experience is. It is great you liked the location of our hotel and we hope you enjoyed the amazing views. Regarding the room, it must be noted that rooms differ in size, view, and design depending on their type which can be found on our website or explained through the phone. We usually receive really positive feedback on the service and our staff, so your comment makes us skeptical. Anyhow, we will look into it, as it seems impossible that you were being ignored. Our hotel has been recently renovated and changes are taking place when necessary, maintaining mostly the traditional mountainous style with local wood and stone. Any suggestions would be more than welcome though.We will be glad to welcome you again in our hotel for a totally enjoyable and memorable stay.Best Regards,Stella PapagathokleousGuest Relations Department

Dear Guest,Thank you for staying with us and providing us with your review. Our guests' feedback is always helpful for our improvement and your better service. Your comments have been noted and will be taken into consideration.We will be pleased to welcome you again in our hotel soon.Best Regards,Stella PapagathokleousGuest Relations Department

Dear Mr Charles,Thank you for staying with us and taking the time to provide us with your feedback. It makes us really happy to hear how great your stay was, enjoying the meals, the service of the staff, the rooms and the beautiful views.We hope to welcome you again soon in our hotel for another pleasant and relaxing stay.Best Regards,Stella PapagathokleousGuest Relations Department

Dear Guest,Thank you for staying with us and taking the time to provide us with this review. We appreciate your feedback and we are glad that you had an enjoyable stay.We will be happy to welcome you again soon in our hotel for another pleasant stay.Best Regards,Stella PapagathokleousGuest Relations Department

Dear Guest, Thank you for staying with us and providing us with this so positive review and rate. It is always encouraging to know our guests remain satisfied with the whole experience in our hotel. We hope to welcome you again soon for another pleasant stay in our hotel. Best Regards, Stella Papagathokleous Guest Relations Department

Dear Guest, Thank you for staying with us and taking the time to provide us with this positive feedback. It makes us so glad to hear you enjoyed your time and remained satisfied with the service of our staff, your room and the views, the amenities provided and the meals. We will be pleased to welcome you again soon in our hotel for another enjoyable stay. Best Regards, Stella Papagathokleous Guest Relations Department

Dear Guest, Thank you for choosing our hotel for your stay and providing us with your feedback. We hope you enjoyed to the fullest your time skiing in Troodos mountains, as well as the coziness and your meals. It will be great to welcome you again soon for another pleasant stay. Best Regards, Stella Papagathokleous Guest Relations Department

Dear Mr John, Thank you for staying with us and providing us with your feedback and rating. It is great to know you had a nice stay in our hotel and enjoyed your time. We hope to welcome you again soon for another pleasant stay in our hotel. Best Regards, Stella Papagathokleous Guest Relations Department

Dear Mr Marios, Thank you for staying with us and providing us with your feedback. We are so glad you enjoyed your time and liked our hotel. It is great you had a nice and warm stay. We hope to welcome you again soon for another enjoyable stay in our hotel. Best Regards, Stella Papagathokleous Guest Relations Department

Dear Mr Andreas, Thank you for staying with us and providing us with your feedback. We are glad you had a great time and enjoyed your stay in our hotel. We hope to welcome you again soon for another pleasant stay in our hotel. Best Regards, Stella Papagathokleous Guest Relations Department

Dear Guest, Thank you indeed for staying with us and providing us with your feedback. We are so glad you enjoyed your stay in our hotel which as you said is the best at this altitude where you can enjoy the fresh air and calmness of Troodos mountains. We hope you will opt to stay with us once again in the near future for another great stay. Best Regards, Stella Papagathokleous Guest Relations Department

Dear Guest, Thank you very much for staying with us and taking the time to provide us with your feedback. We are so glad to hear that you liked the lovely location and had the chance to enjoy the incredible view of Troodos mountains. It is also great that you remained satisfied with our staff's helpfulness. However, we are disappointed too to hear about your disappointment with the breakfast and we would like to know what was not good about it. Anyhow we are going to talk with the relevant departments about it. We would definitely like to welcome you again soon for another pleasant stay in our hotel. Best Regards, Stella Papagathokleous Guest Relations Department

Dear Guest, Thank you for choosing our hotel for your stay and taking the time to provide us with your feedback. It makes us glad that you liked the location and had the chance to admire the beautiful views of the mountains. We really hope you enjoyed skiing in the ski centre that is very close to our hotel. Your comments on the food worry us because we usually receive positive feedback about it, but we will discuss this with the relevant departments. We would be more than willing to change the duvet in order to make sure that nothing affected cleanliness and your overall experience in our hotel. We will be happy to welcome you again soon in our hotel for another pleasant stay. Best Regards, Stella Papagathokleous Guest Relations Department

Dear Guest, Thank you for staying with us and providing us with this review that shows you had a good time during your stay in our hotel. It is great you liked the location, the food, and the service. It would be useful to know what was average for you in the breakfast in order to be able to look into it. Our staff always try their best to help our guests the best way they can. It will be a pleasure to welcome you again soon in another enjoyable stay. Best Regards, Stella Papagathokleous Guest Relations Department

Dear Guest, Thank you staying with us and providing us with your feedback. It makes us glad you enjoyed your stay in our hotel. We look forward in welcoming you again soon for another pleasant stay. Best Regards, Stella Papagathokleous Guest Relations Department

Dear Guest, Thank you very much for choosing our hotel and providing us with your feedback after your stay. We are happy that you liked your time in our hotel and found our rooms comfortable and basic providing all the necessary facilities. It is also great that you enjoyed the location of our hotel which allows amazing views and hiking nearby nature trails. We will be happy to welcome you again in our hotel for another enjoyable stay. Best Regards, Stella Papagathokleous Guest Relations Department

Dear Guest, Thank you for taking the time to provide us with your feedback. It is really worrying to hear that your stay was not so enjoyable and you did not like the breakfast. In fact, being a 2 stars hotel, we try to provide at least the basic for our guests to enjoy their accommodation. Regarding your comment on the waiter, we will look into it to make sure that all our staff always do their best to satisfy our guests. We will be happy to welcome you again soon in our hotel for another stay or visit that will be more pleasant than the first one. Best Regards, Stella Papagathokleous Guest Relations Department

Dear Guest, Thank you indeed for choosing our hotel for your stay and taking the time to provide us with this positive feedback. It makes us really glad that you enjoyed your time in our hotel and had the opportunity to admire the incredible views of Troodos mountains. We also feel content to hear that you liked the food and remained satisfied with the friendliness and service of οur staff. It will really be a pleasure to welcome you once again in the near future for another enjoyable stay in our hotel. Best Regards, Stella Papagathokleous Guest Relations Department

Dear Guest, Thank you for taking the time to write this review after your stay in our hotel. All our guests' feedback is important to us in order to improve our services. Hearing that your bed was not comfortable worries us and we wish we could make something at that moment to ensure that your stay would be more enjoyable. Moreover, we will check why the breakfast was not hot. It is also important to say that all prices in our catalog are checked and approved by the Cyprus Tourism Organisation. We would be happy to hear any suggestions on what we could change in our decoration and welcome you back soon for one unforgettable stay. Best Regards, Stella Papagathokleous Guest Relations Department

Dear Guest, Thank you for this review which is so heartwarming and encouraging. It makes even happier to receive such comments that ensure us of how enjoyably your stay was. We are so glad that you liked our staff's service, your room and the beautiful views, as well as your trout. It will be a pleasure to welcome again soon for another great stay in our hotel. Best Regards, Stella Papagathokleous Guest Relations Department

Dear Guest, Thank you indeed for providing us with this positive feedback, as it encourages to keep doing our best. We are so glad that you liked our hotel and enjoyed your meals, too. It is not good to hear that you were a bit cold in your room. We would be more that willing to provide you with a radiator, in order to make sure you feel comfortable during your stay. We will be waiting for you again in the near future or next winter if you like for one more great stay. Best Regards, Stella Papagathokleous Guest Relations Department

Dear Guest, Thank you for providing us with your review score. We hope to welcome you in our hotel once again in the near future. Best Regards, Stella Papagathokleous Guest Relations Department

Dear Mr Constantinos, Thank you indeed for opting for our hotel and taking the time to provide us with such a positive review. This kind of feedback gives us the motivation to keep doing our best. We are so glad that you enjoyed the location of the hotel where our guests and visitors can admire the incredible views of Troodos mountains. It is also great to hear that you remained satisfied with the service of our staff that always try their best to keep everyone pleased. We would love to accommodate you again in the near future for another great and relaxing stay. Best Regards, Stella Papagathokleous Guest Relations Department

Dear Mrs Janet, It is always a pleasure to receive such positive feedback from our guests. We really need to thank you for providing us with your constructive review which might be of great use for future guests. We are glad that you enjoyed your stay as well as the service, the breakfast, the fireplace, and the surrounding area. It is true that the central location of our hotel in Troodos square provides easy access to many nature trails. Considering all of your encouraging comments, we will continue to do our best to ensure that our guests have a pleasant and relaxing stay. We would love to welcome you once again for another great stay during winter time. Best Regards, Stella Papagathokleous Guest Relations Department

Dear Guest, Thank you very much for your feedback. It is really nice to hear that you have enjoyed your stay with us. As for the incident with the neighbour barking dog, we honestly apologize as it has never happened before and we will do our best to avoid it in the future, because quiet and natural tranquillity are very important issues to us. Thank you once again for visiting us. We hope to see you again sometime. Best Regards, Maria Theodorou F.O. Manager Troodos Hotel

Dear Mrs Elizabeth, Thank you for taking the time to write this positive review which may be of great use for potential guests. It is a pleasure that you liked your stay and you found everything very good, as you said. We always try to offer our guests a pleasant and relaxing stay. Your comment on the breakfast, although minor as you suggest, will be taken into consideration and discussed with the relevant department in order to improve it. We hope that you will opt for our hotel again in the future to enjoy another beautiful stay. Best Regards, Stella Papagathokleous Guest Relations Department

Dear Guest, Thank you for choosing our hotel and writing this positive review that may be of potential use for future guests. It makes us happy that you liked our hotel, the location surrounding the hotel, as well as your meals. We always try to make sure our guests leave satisfied. We are looking forward to welcoming you again to enjoy some more of Troodos mountains and Troodos hotel. Best regards, Stella Papagathokleous Guest Relations Department