Aparthotel

MainStay Suites Townsville

Property class: 4

Choose dates to view prices

Located close to Magnetic Island Ferry Terminal and Queensland Country Bank Stadium, MainStay Suites Townsville provides a garden, dry cleaning/laundry services and conference space. Guests can connect to free in-room WiFi.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Outdoor space
The current price is ฿4,745
฿4,745 total
includes taxes & fees
9 Nov - 10 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 2 Queen Beds, Non Smoking (Efficiency)

A hotel room with a bed, desk, TV, and a painting on the wall.

Suite, 2 Queen Beds, Non Smoking (Efficiency)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A person sitting at a desk with a laptop, a plant, and a lamp.

Standard Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Efficiency)

A hotel room with a desk, sofa, dining table, and a balcony with a view.

Room, 2 Queen Beds, Accessible, Non Smoking (Efficiency)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking (Efficiency)

A modern kitchen with a dining area, including a wooden table set for four, a TV, and a small plant on a shelf.

Suite, 1 Queen Bed, Non Smoking (Efficiency)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking (Efficiency)

A balcony with a table set for breakfast, overlooking a marina and cityscape.

Room, 1 Queen Bed, Non Smoking (Efficiency)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
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About the area

Located in South Townsville, a neighbourhood in Townsville, MainStay Suites Townsville is in the entertainment district and near the beach. Billabong Sanctuary is a popular attraction and the area's natural beauty can be seen at Castle Hill and Strand Park. Looking to enjoy an event or a match while in town? See what's going on at Queensland Country Bank Stadium. Visit our Townsville travel guide
View more Aparthotels in Townsville
Map
30-34 Palmer Street, South Townsville, QLD, 4810

What's nearby

  • A wooden sign for the Maritime Museum of Townsville.
    Maritime Museum of Townsville
    2 min walk - 0.2 km
  • The Museum of Tropical Queensland building with a modern design, featuring a large blue facade and a white canopy structure.
    Museum of Tropical Queensland
    10 min walk - 0.9 km
  • A coastal park with palm trees, a walking path, and a view of the ocean.
    The Strand Beach
    15 min walk - 1.3 km
  • A stadium with a white roof and a sign that reads "Queensland Country Bank Stadium."
    Queensland Country Bank Stadium
    15 min walk - 1.3 km
  • A plaque with the inscription "HAVE A GOOD TIME CASTLE."
    Castle Hill
    15 min walk - 1.3 km

Getting around

  • Townsville Station
    3 min drive
  • Townsville, QLD (TSV)
    8 min drive

Restaurants

  • Cowboys Leagues Club
    7 min walk
  • Southbank Grill
    1 min walk
  • Grill'd
    3 min walk
  • Flinders Street Wharves
    10 min walk
  • Wild Rice Laos & Thai Cuisine
    7 min walk

About this property

MainStay Suites Townsville

  • Upscale aparthotel near Queensland Country Bank Stadium
  • Located close to Magnetic Island Ferry Terminal and Strand Park, MainStay Suites Townsville provides a garden, dry cleaning/laundry services and conference space. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool
    • A banquet hall, barbecues and a lift
    • Tour/ticket information, luggage storage and smoke-free property
  • Room features
  • All 140 rooms feature comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi.
  • Other conveniences in all rooms include:
    • Fridges, microwaves and cookware/dishes/utensils
    • 40-inch LCD TVs with digital channels
    • Balconies, electric kettles and housekeeping

Similar properties

A swimming pool with a view of a marina and buildings in the background.
Oaks Townsville Gateway Suites
South Townsville
  • Pool
  • Parking included
  • Air-conditioning
  • Laundry room
8.6 out of 10, Excellent, 1,265 reviews
The price is ฿4,015
฿4,015 total
includes taxes & fees
30 Oct - 31 Oct
Oaks Townsville Gateway Suites
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Frequently asked questions

Does MainStay Suites Townsville have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at MainStay Suites Townsville?

As of 25 Oct 2026, prices found for a 1-night stay for 2 adults at MainStay Suites Townsville on 9 Nov 2026 start from ฿4,745, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is MainStay Suites Townsville pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 20 kg per pet. There's a deposit of AUD 100.00 per stay and a fee of AUD 350 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at MainStay Suites Townsville?

There is free parking nearby.

What time is check-in at MainStay Suites Townsville?

Check-in start time: 2:00 PM; check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at MainStay Suites Townsville?

Checkout is at 10 AM.

Where is MainStay Suites Townsville located?

Located in South Townsville, this aparthotel is within 1 mi (2 km) of Queensland Country Bank Stadium, Castle Hill and Magnetic Island Ferry Terminal. Strand Park and James Cook University are also within 9 mi (15 km). Townsville Station is 30 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

MainStay Suites Townsville Reviews

8.8

Excellent

9.0

Cleanliness

9.0

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 232 out of 446 reviews
Rating 8 - Good. 168 out of 446 reviews
Rating 6 - Okay. 28 out of 446 reviews
Rating 4 - Poor. 11 out of 446 reviews
Rating 2 - Terrible. 7 out of 446 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great friendly pl
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room, staff are friendly and helpful
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
It was very good, the location is superb
Stayed 4 nights in May 2025
Verified review

6/10 Okay

Liked: Check-in, communication
Room was very very basic. Certainly not the 4 stars it’s rated. From my observation apartments are mainly used as FIFO accommodation rather than hotel stays. Although advertised with available parking there was no spaces available so we had to park the hire car on the street. Luckily there was street parking nearby. Shower had been cleaned but had a large amount of pubic hair in it which we washed out. Location was good. Staff were lovely. Room served its purpose.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Great location, across road from restaurants
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location to CBD
Stayed 7 nights in Aug 2023
Verified review

6/10 Okay

Liked: Communication
Disliked: Amenities
Onsite parking was secure and easily accessible to rooms. Close to shops and strand.
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Facility clean and well maintained. Location was perfect for walking to entertainment a stadium. Plenty of restaurant options on street. Room was well presented and quiet.
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. But the price of Secure parking cost more than parking in the airport Townsville. One night parking at $25 is more than a day at the airport townscille
Stayed 1 night in Jun 2024
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Toilet wouldn't flush. Cleanliness of the bathroom was quite ordinary. Cut my toe on a shard of glass that had clearly been broken by the previous resident and not cleaned up appropriately by housekeeping. Overall, a good location, central to the Townsville CBD but will not stay at this property again.
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great location for a visit to watch the Cowboys!! Plenty of places nearby for a feed and a drink.
Stayed 2 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff nothing was a problem, great location 👍 so many options for a meal with restaurants and pubs up and down the street. A short stroll took you to the football stadium, or the city, honestly everything was so convenient it was the perfect stay.
Stayed 4 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Convenient ideal spot
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Peace and quiet
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Close to food, clean and very relaxing, the only downside is you have to pay extra for the parking but I will definitely be going back
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, communication
You had a spare room at short notice
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
The facilities were good but there was some mould in the bathroom
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
The customer service is second to none - Thanks Erin & Racheal
Stayed 2 nights in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, communication
The staff were friendly and helpful But didn’t like we had to pay for parking couldn’t get any channels from 9 or 10 and a little disappointed that they didn’t have a king size bed
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

Liked: Communication
Disliked: Cleanliness, room comfort

Cleaner furniture on council pick up

Dirty sofa - you would not sit on it Noisy -lift is really noisy and walls thin King bed is a double
Stayed 3 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, communication
Staff very friendly. Room well presented & great location. Some minor things could do with an update (shower head & soap holder). Was a bit disappointed that the air con was not on to keep room cool for our arrival, middle of summer & very hot! Also fridge turned down to zero so was very hot also & had to turn up to keep our water & milk cool. Thought these items could have been left on for our arrival as had prepaid in full.
Stayed 1 night in Jan 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, communication

try elsewhere

My Hotels account said i would get free parking but it was $25 a day. Staff extremely inflexible and rude. No daily servicing of rooms. Building noisy especially Saturday nights. Very expensive for a small, unserviced room.
Stayed 4 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
Location and property was great. However the lady on reception was rude. What a shame, I had to ask three times where to park, she answered very rude and abrupt. After travelling all afternoon what a big let down. I asked because we needed the handicap park. She didn’t care at all. Then told me was had to pay the 100 and would get it back if I didn’t make a mess and live like a rockstar
Stayed 2 nights in Jun 2022
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, communication
Found hair in bed; bed had apparently not been made with new sheets; informed manager in morning and via email. No response. We would want our money back
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
I would not recommend this hotel based on my recent stay. For the price, it is very outdated, other hotels in the same location are much nicer and charge a similar rate. The biggest concern was the lack of security. The same key unlocks the gate, the main entrance, and every single hotel room. We tested (with another guest’s consent), and our keys could open each other’s rooms. On top of this, there is no internal lock or latch in the room, meaning you cannot secure the door from inside the room. This is extremely unsafe, especially when traveling with children. Cleanliness was also an issue. The room had clearly not been properly cleaned (I have several photos as evidence). The bathroom was in poor condition – when I turned the shower on, a leak in the silicone seal caused water to flow directly onto the bathroom floor. I booked a king-size bed, and during confirmation was asked if I preferred a king or two singles. I said either was fine, but was instead given a double bed, which was disappointing. Finally, both my child and I woke up covered in bites, which raises serious concerns about hygiene and pest control. Overall, this hotel was far below standard in terms of safety, cleanliness, and comfort. I would strongly advise booking elsewhere.
Stayed 2 nights in Aug 2025