Search Hotels Near Town Creek Recreation Area, West Point

"The staff was courteous, friendly and helpful. Greeted us upon entry and exiting. The breakfast was hot, basic, but not really satisfying. The hotel was fairly clean but the carpet has an odor and the furniture could use a good cleaning and just routine maintenance on the windows coverings too. In the hallway there are scent sprayers that smell fine, but the scent only goes 6 or 7 feet from the sprayer then it's back to the dirty carpet smell. I've stayed at a Hyatt hotel before and this one is not a best one. The location is fantastic with lots of eateries and shopping all around, however, a bit more care is needed to bring this hotel up to standard."

"The room was great and very roomy. The staff was very friendly. The breakfast had buffet style setting. Eggs potatoes bacon sausage bread gravy cereal waffles juice. The air conditioner worker great"

"No pool room had roaches and floor was holding water under the tile "

"Clean room"

"The room itself was clean, the AC worked well, and the bed was comfortable. The TV worked without issue. Our main issue was that check in is at 2PM. We arrived after driving for the better part of the day to find that the room would not be ready for another hour. We were there to attend an event and it made us late trying to get everything done. The clientele at this location are not that great, and by that I mean there was loud music, drunks, and a fight. "

"My Expedia reservation was not fully in the local properties system and they did not care to see my Expedia reservation details! Major hassle checking in."

"We visited during a fully booked weekend and our room was ready upon arrival. Front desk was extremely friendly and helpful, getting the long line checked in very quickly. Room was perfectly clean, very quiet and beds were very comfortable and clean. Housekeeping and kitchen staff was very friendly and helpful when we interacted. Would definitely stay here again."

"Hotel was underwhelming at best. Beds had some foreign stain and other than the staff being exceptionally nice, it was not good. Looked nothing like the pics. BUT was relatively quiet."

"Good"