Located in Vidailhan, a neighbourhood in Balma, Zenao Appart'hôtels Toulouse Balma is near the airport and near a boardwalk. Airbus and Cafe-Theatre Les 3T are cultural highlights, and travellers looking to shop may want to visit Victor Hugo Market and Rue d'Alsace-Lorraine. Looking to enjoy an event or a game while in town? See what's going on at Palais des sports André-Brouat, or consider a night out at Le Metronum. Visit our Balma travel guide
This smoke-free aparthotel features self parking, a library and free Wi-Fi in public areas. Each apartment offers free WiFi. Housekeeping is available on request.
Zenao Appart'hôtels Toulouse Balma offers 5 accommodations. This Balma aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on request.
Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: EUR 8 for adults and EUR 6 for children
Entertainment
Library
Work spaces
Meeting rooms
Pets
Pet friendly
Fee: EUR 9 per pet per stay
Service animals exempt from fees
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible public washroom
Smoke-free property
Services and conveniences
Housekeeping on request
Limited-hour front desk
Location highlights
Near the airport
Near the boardwalk/promenade
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
5 units
Housekeeping (on request)
Soundproofing
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee: EUR 25 for check-in between 8:00 PM and midnight
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The front desk is open daily from 9:00 AM - 5:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets are allowed for an extra charge of EUR 9 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
An effective city/local tax rate of 7.20 per cent will be charged
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: from approximately EUR 8 for adults and from EUR 6 for children
Self-parking fee: EUR 8 per day
Pet fee: EUR 9 per pet (varies based on length of stay)
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-in fee: EUR 25 for check-in between 8:00 PM and midnight
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 938 262 961
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Is Zenao Appart'hôtels Toulouse Balma pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 9 per pet, per stay. Service animals are exempt from fees.
How much does it cost to stay at Zenao Appart'hôtels Toulouse Balma?
As of 11 Mar 2026, prices found for a 1-night stay for 2 adults at Zenao Appart'hôtels Toulouse Balma on 13 Mar 2026 start from ฿2,526, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Zenao Appart'hôtels Toulouse Balma?
Self-parking is available for EUR 8 per day.
What time is check-in at Zenao Appart'hôtels Toulouse Balma?
Check-in start time: 4:00 PM; check-in end time: 8:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available from 8:00 PM to
midnight for a fee of EUR 25.
What time is check-out at Zenao Appart'hôtels Toulouse Balma?
Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Where is Zenao Appart'hôtels Toulouse Balma located?
Located in Vidailhan, this aparthotel is 1 mi (1.7 km) from Laser Quest and within 3 miles (5 km) of Saint-Caprais Lake and Cap Loisirs. Museum of Toulouse Botanical Garden is 3 mi (4.9 km) away. Balma-Gramont Metro Station is 19 minutes by foot and Argoulets Metro Station is 26 minutes.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Zenao Appart'hôtels Toulouse Balma Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
8.0
Amenities
10
Property conditions & facilities
Rating 10 - Excellent. 18 out of 25 reviews
10 - Excellent
18
Rating 8 - Good. 3 out of 25 reviews
8 - Good
3
Rating 6 - Okay. 3 out of 25 reviews
6 - Okay
3
Rating 4 - Poor. 0 out of 25 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 25 reviews
2 - Terrible
1
Reviews
8/10 Good
David
18 May 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
This property is a seniors independent living facility, however the rooms were immaculately clean and staff were extremely friendly, helpful and forthcoming with information. The location ensured a peaceful nights sleep for our family of four.
David
Stayed 1 night in May 2025
10/10 Excellent
Michael
27 Oct 2025
Liked: Cleanliness, room comfort, communication
Très bon séjour
Appartement donc très spacieux, plusieurs chambres donc plus que ce dont j'avais besoin. Très accueillants, rien à dire.
Michael
Stayed 1 night in Oct 2025
6/10 Okay
Sylvain
3 Oct 2025
Liked: Cleanliness, room comfort
Disliked: Communication
Les chambres sont dans une résidence senior.
L’état de l’appartement est excellent très propre.
Malheureusement le petit déjeuner est servi en chambre une fois que les étages sont servis. Ce n’est pas un petit déjeuner continental, très peu de choses à proposer.
Je ne recommande pas cet établissement
Sylvain
Stayed 2 nights in Sep 2025
10/10 Excellent
Antonio
24 Sep 2025
Liked: Cleanliness, room comfort, communication
Très bien.
Antonio
Stayed 1 night in Sep 2025
10/10 Excellent
Sandra
23 Sep 2025
Liked: Cleanliness, room comfort, communication
Nous sommes très satisfaits de notre séjour, les appartements sont grands et très bien entretenus.
Nous avons eu une panne de voiture nous obligeant à rester plusieurs jours de plus sur place et le personnel a été très arrangeant.
Nous recommandons.
Sandra
Stayed 2 nights in Aug 2025
10/10 Excellent
Céline
19 Aug 2025
Liked: Cleanliness, room comfort, communication
Très bien
Très bon accueil ! L’appartement correspond totalement à la description, très propre. La climatisation est un plus.
Céline
Stayed 1 night in Aug 2025
2/10 Terrible
Irena
17 Aug 2025
Disliked: Cleanliness, room comfort, communication
Tout d'abord en réservant l'appart hôtel ce pas précisé que c'est dans une résidence seniors ,ont avez impression d'être dans un hôpital et le couloirs sentez mauvais. Je ne retournerais plus dans cette établissement
Irena
Stayed 4 nights in Aug 2025
8/10 Good
Valérie
27 Jun 2025
Liked: Cleanliness, room comfort
Quelques services à améliorer
Mon séjour s'est bien passé mais il n'y a pas d'accueil vraiment dédié à l'appart'hôtel mais plus pour la résidence sénior donc pour le règlement, cela n'a pas été simple.
Le petit déjeuner dans la chambre, c'est pas très sympathique et entre 7h30 et 8h pour un séjour d'affaires, c'est un peu tard.
Pour terminer le logement n'est pas équipé d'un sèche cheveux !
Valérie
Stayed 2 nights in Jun 2025
10/10 Excellent
CAVALIER
14 Jun 2025
Liked: Cleanliness, room comfort, communication
Appartement très confortable et d’une propreté extrême.
Excellent accueil.
Parking à proximité de la résidence hôtel.
À recommander fortement pour un séjour à Toulouse.
CAVALIER
Stayed 1 night in Jun 2025
10/10 Excellent
Beatrice
12 Jun 2025
Liked: Cleanliness, room comfort, communication
Superbe appartement tres spacieux, propre, clair et climatisé. Accueil professionnel, souriant et sympathique. Commerces à proximité. Concept sympathique car dans une résidence senior tres bien entretenue. A refaire lors de notre prochain voyage à Toulouse.
Beatrice
Stayed 2 nights in Jun 2025
10/10 Excellent
Vanina
5 Jun 2025
Liked: Cleanliness, room comfort, communication
Parfait
Parfait. Calme, très propre, lumineux et spacieux. A proximité d'une supérette et du centre commercial. Des parkings sont disponibles gratuitement a proximité.
Vanina
Stayed 1 night in Jun 2025
6/10 Okay
Jérôme
24 May 2025
Liked: Cleanliness, room comfort
Bel appartement si vous le trouvez…😉
Très bel appartement mais très compliqué à trouver!
Si vous vous rendez sur place, ne cherchez pas Zenao appart’hôtel, c’est un autre nom! Une résidence seniors dont j’ai oublié le nom…..
Si vous cherchez Zenao Appart’hôtel Blagnac sur le net vous ne trouvez aucun numéro, que des mails, j’ai passé 15 minutes à le chercher et à demander aux gens autour de moi si il connaissait cet hôtel….
C’est en allant dans ma réservation que j’ai trouvé « contacter l’hôtel » et que j’ai donc pu tomber sur une dame qui rigolait du fait que je ne trouve pas alors que c’était tellement simple, il a fallu qu’elle me fasse coucou par une fenêtre car elle ne connaissait pas le nom non plus…
Sinon l’appartement était bien…😅
Jérôme
Stayed 1 night in May 2025
10/10 Excellent
Inger
19 Apr 2025
Liked: Cleanliness, room comfort
Oplanerad vistelse p g a felkörning. Tyvärr ingen personal, men plötsligt dök det upp några, som naturligtvis inte talar engelska, men suveränt hjälpsamma. En väldigt trevlig och hjälpsam boende också.
Inger
Stayed 1 night in Apr 2025
10/10 Excellent
kevin
8 Apr 2025
Liked: Cleanliness, room comfort
Hébergement insolite
À ma grande surprise, il s’agit d’un établissement pour personnes âgées.
Je suis arrivé le soir et les personnes, qui m’ont accueilli, bien que très gentille, semblait néophyte, et n’avait pas la réponse à toutes mes questions. Le lendemain matin, je n’avais personne pour éditer la facture
L’établissement est impeccable au niveau propreté et il est refait à neuf.