Dear David, thank you for leaving a feedback. We apologize for inconveniences. We have noted your critique and forwarded it to the management team for adjustments. Thank you for staying with us.Kind regards, Kevin. Globalstay team.

Dear Irene, thank you for leaving a feedback. It was a pleasure hosting you. Thank you for staying with us.Kind regards, Kevin. Globalstay team.

Dear Faith, thank you for a review. We are happy to know you had a wonderful experience staying with us and enjoyed our convenient location, comfortable apartment and the great view it provides! We hope to accommodate you again!

Dear Anthony, thank you for leaving a feedback. We apologize for the inconveniences. Our phone lines can get busy and we are not able to answer every guest's call, so to ensure a fast response, please message us to our email. We informed management regarding the beds, after an investigation, the adjustments were made. Unfortunately, there was no available parking spots at the moment of your reservation. Thank you for staying with us.Kind regards, Kevin. Globalstay team.

Dear Craig, thank you for a review. We are happy to know you had a wonderful experience staying with us! It was a pleasure hosting you and we hope to accommodate you again!

Dear Corinna, thank you for a feedback. We apologize for the inconvenience. We forwarded your complaint to the management team and after investigation they made adjustments to resolve issues. Thank you for staying with us.

Dear Kyle, thank you forrating our services. We are delighted to know you had a wonderful experience staying with us! We hope to accommodate you again!

Dear Bryan, thank you for leaving a feedback. We apologize for the inconvenience. Our financial department investigates each case before making on decision regarding damage to the unit. After comparing reports, it was deducted that the damage happened during your stay.Regards, Kevin. Globalstay Team

Dear Olga, thank you for rating us. We are happy to know you enjoyed our location and apartment! We hope to accommodate you again!Kind regards, Kevin. Globalstay team.

Dear Luciano, thank you for feedback. We apologize for the inconvenience. Unfortunately, we are unable to influence such things. Thank you for staying with us.Kind regards, Kevin. Globalstay team.

Dear Adrian, thank you for leaving a review. We are delighted to know you had a wonderful time staying with us! Thank you for choosing us!Kind regards, Kevin. Globalstay team.

Dear Ian, thank you for providing feedback. We apologize for the inconveniences. Our cleaning team was reprimanded for the quality of the cleaning. Beds have been fixed. Thank you for staying with us.Kind regards. Kevin. Globalstay team.

Dear Jocelyn, thank you for leaving a review. We are happy to know you had a wonderful time staying with us and enjoyed our location! Thank you for choosing our services. We hope to accommodate you again!

Dear Kiah, thank you for a review. We are happy to know you and your friends had a delightful time staying with us and enjoyed our great location! Thank you for staying with us and we hope to accommodate you again!Kind regards, Kevin. Globalstay team.

Dear Mahnaz, thank you for leaving a review on your stay. It was a pleasure hosting you and we are happy to know you had a wonderful time with us! We hope to accommodate you again!Lind regards, Kevin. Globalstay team.

Dear Darby, thank you for providing feedback on your stay. We apologize for the inconveniences you faced. Our management team has investigated the unit and made adjustments to improve it. Thank you for staying with us.Kind regards, Kevin. Globalstay team.

Dear Ally, thank you for rating our apartments. It was a pleasure hosting you and we hope to accommodate you again!Kind regards, Kevin. Globalstay team.

Dear Edwin, thank you for a feedback. We apologize for the inconveniences. Management team has been informed and after an investigation will make proper adjustments. Thank you for staying with us.Kind regards, Kevin. Globalstay team.

Dear Gorkem, thank you for feedback. We apologize for the inconveniences. We will use this experience to improve our services and provide the best accommodation for our guests. Thank you for staying with us.Kind regards, Kevin. Globalstay team.

Dear Jade, thank you for leaving feedback. We apologize for the inconveniences. We will use this experience to improve quality of our services. Thank you for staying with us.Kind regards, Kevin. Globalstay team.

Dear Ashley, thank you for leaving a feedback. We are happy to know you had a wonderful time staying with us and enjoyed our beautiful location! We apologize for the inconveniences with couch. Our management team was informed about this issue and made adjustment to improve unit's quality. Thank you for staying with us.Kind regards, Kevin. Globalstay team.

Dear Hayden, thank you for providing feedback on your stay. We apologize for the inconveniences you faced. We will use this experience to improve our services. Thank you for staying with us.Kind regards, Kevin. Globalstay team.

Dear Brittney, thank you for leaving a feedback. We apologize for the inconveniences you faced. Our cleaning team has been notified about quality of their work. Thank you for staying with us. Kind regards, Kevin. Globalstay team.

Dear Ilyass, thank you for providing a detailed feedback. We apologize for the inconveniences. Our team is working on remaking the instructions to make them more clear. Management team has been informed about your discomfort in our unit and the cleaners responsible for work will be reprimanded for such low quality. Thank you for staying with us.Kind regards, Kevin. Globalstay team.

Dear Cristina, thank you for a review. It was a delightful experience hosting you and we are happy to know you had a wonderful time with us! We hope to accommodate you again!Kind regards, Kevin. Globalstay team.

Dear Khanjan, thank you for the detailed feedback. We apologize for the inconveniences. It is impossible that our call center would not response for during that time, there can be a delay due to the calls, however it is never that long. We work 24/7 to provide constant assistance to our guests. When we received your message regarding the issue, we notified the management. The maintenance crew was scheduled to look into and resolve this issue, however you have canceled the reservation before their arrival.Regards, Kevin. Globalstay team.

Dear Jason, thank you for leaving a review. We are delighted to know you had a great time staying with us. We hope to accommodate you again!Kind regards, Kevin. Globalstay team.

Dear Yasser, thank you for writing a review. We are happy to kow you had a wonderful stay and enjoyed our comfortable apartments and location! We hope to accommodate you again!Kind regards, Kevin. Globalstay team.

Dear Nura, thank you for providing feedback. Because we are not a hotel, but private apartments, we provide our guests with self check-in. The requirements for the procedure are stated on the listing page and sent personally. We require only the selfie of the main guest. There was an issue in Expedia that made the new reservation for you and the reservation was payed for automatically. As this is a technical issue, you have been issued a full refund. Kind regards, Kevin. Globalstay team.

Dear Stephanie, thank you for rating our services. We are delighted to know you had an amazing experience staying with us! We hope to accommodate you again!Kind regards, Kevin. Globalstay team.

Dear Natalie, thank you for leaving a feedback. We apologize for the inconvenience. Unfortunately, due to the disrespectful behaviour of the previous guests, they, without notifying us, decided to stay beyond their allowed time. Our support team was providing you support through this whole ordeal and we provided you with a choice of a free upgrade. Regards, Kevin. Globalstay team.

Dear Brian, thank you for leaving a review. We are delighted to know you had a wonderful time staying in our apartments and enjoyed the location! We forwarded your critique to the management team and as of writing, the issue has been fixed. We hope to accommodate you again!

Dear Devang, thank you for the detailed feedback. We apologize for the inconveniences you had. We would like to point out a few things:First, the linen left in drier was intentional by our cleaning team to shorten the cleaning time. Second, our support team never received any messages of complaint from you during the stay. You only started to mention problems after we informed you that there was damage left after your stay. Our cleaning team produces a report on property condition after preparing the unit for the next guest. We compared previous report with the one made after your stay and there was no mention of such damage. This concluded that the stains appeared during your stay.Regards, Kevin. Globalstay team.

Dear Carole, thank you for the high rating. We are happy you enjoyed staying with us! We hope to accommodate you again!

Dear Sierra, thank you for the feedback. We apologize that the experience did not meet your expectations. We will continue to improve quality of our services. Thank you for staying with us.

Dear Erin, thank you for the detailed feedback. We apologize that your expectations weren't met. We had a talk with cleaning team about the quality of the cleaning. We noted your critique and forwarded it to the management team to resolve. Thank you for staying with us.Kind regards, Kevin. Globalstay team.

Dear John. Thank you for taking time to rate our services. We are happy to know you enjoyed your stay and hope to accommodate you again!

Dear Ruby, thank oyu for the review. We are happy to know you had a great time staying with us. It was a pleasure hosting you. We hope to accommodate you again!

Dear Gerard, thank you for the feedback. We will continue to improve our services and make sure our guests get the best experience.kind regards, Kevin. Globalstay team.

Dear Larry, thank you for leaving a review. We are happy to know you enjoyed our apartment. We noted your suggestions and forwarded them to management team for further inspection and implementation. Thank you for staying with us and we hope to accommodate you again.

Dear Steve, thank you for the feedback. We are working to improve our services and insure guest's satisfaction. Kind regards, Globalstay team.

Dear Leslie, thank you for leaving a review. We are happy to know you had a wonderful time staying with us and will be happy to accommodate you again!

Dear Marcy. Thank you for kind words. We are happy to hear that your stay was wonderful and you enjoyed our modern and comfortable apartments! We will happily acommodate you again!

Dear John. Thank you for taking time to write a review. We are happy to hear that you enjoyed your stay. We apologize for the inconveniences you faced. We hope you book with us again to experience the comfort of our apartments in full!

Dear Gina. Thank you for leaving a feedback. We would like to know more about the inconveniences you faced and what cause the discomfort. Kind regards, Kevin. Globalstay team.

Dear Guest. Thank you for the feedback. We are sorry to hear your expectations were not met. Could you please tell us more about what cause the dissatisfaction? What you enjoyed? It would help us a lot. Kind regards, Kevin. Globalstay team.

Dear William. Thank you for the feedback. We apologize that your experience didn't meet your expectations. The linen you found in the drier was left by our cleaning crew, to shorten the cleaning time. The old sheets on bed should have been change, so it's very unusual for us. We forwarded your complaints to the management so that they can investigate who was in charge of cleaning. Kind regards, Kevin. Globalstay team.

Dear Neville, thank you for the feedback. We are sorry that your expectations weren't met. When you send us a message that you would like to cancel reservation we did not refuse you, but stated that the cancellation can be made in accordance with the cancellation policy. After that there was no response. And after you suddenly arrived we proposed you another unit with all the amenities the previously booked one had. After reviewing the conversation we did not receive any complaints about the provided unit so when the problem arises next time, please contact us. Thank you for staying with us. Best regards, Kirill. Globalstay team.

Dear guest, thank you for your detailed feedback! We appreciate your opinion in this case. Please note that the linen was hanging in the closet to shorten the cleaning process. The linen was clean and ready for you to use. Anyways, we are glad that your stay was a successful one and you enjoyed your stay overall. Kind regards,

Fedolia, thank you for the feedback! We will make sure to check this information! It is good to hear that you still enjoyed your stay! Kind regards,