Skip to main content

Crowne Plaza Toluca Lancaster by IHG

4.0 star property
Escape to an urban oasis where relaxation meets productivity.

Choose dates to view prices

In the heart of the business district, Crowne Plaza Toluca Lancaster offers a luxurious retreat with modern comforts and personalized services. Enjoy free in-room WiFi, unwind at the 24-hour health club or treat yourself to a rejuvenating spa treatment. The hotel also features dry cleaning/laundry services for your convenience.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is ฿3,411
฿4,093 total
includes taxes & fees
30 May - 31 May

You may also like

Ad

City Express Junior by Marriott Toluca Zona Industrial

Toluca
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
8.6 out of 10, Excellent, 542 reviews
The price is ฿1,451
฿1,741 total
includes taxes & fees
21 Jun - 22 Jun
City Express Junior by Marriott Toluca Zona Industrial
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Similar properties

Exterior
Holiday Inn Express Toluca by IHG
Toluca
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
8.8 out of 10, Excellent, 928 reviews
The price is ฿2,282
฿2,738 total
includes taxes & fees
21 Jun - 22 Jun
Holiday Inn Express Toluca by IHG
Compare similar properties

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 800
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 800.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 270 for adults and from MXN 270 for children
  • Early check-in fee: MXN 800 (subject to availability)
  • Late check-out fee: MXN 800.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Crowne Plaza Toluca Lancaster by IHG pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Crowne Plaza Toluca Lancaster by IHG?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Toluca Lancaster by IHG on 30 May 2026 start from ฿3,411, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crowne Plaza Toluca Lancaster by IHG?

Self-parking is free at this property.

What time is check-in at Crowne Plaza Toluca Lancaster by IHG?

Check-in start time: 3:00 PM; check-in end time: midnight. Early check-in is available for a fee of MXN 800 (subject to availability).

What time is check-out at Crowne Plaza Toluca Lancaster by IHG?

Checkout is at noon. Late checkout is available for MXN 800.00 (subject to availability).

Where is Crowne Plaza Toluca Lancaster by IHG located?

Located in the heart of Toluca, this spa hotel is within 3 miles (5 km) of Plaza Sendero Toluca, Toluca Convention and Exhibition Center and Centro De Arte Y Cultura. San Carlos Golf Club is 3.1 mi (5 km) away. Metepec Station is 16 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

8.0

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 197 out of 319 reviews
Rating 8 - Good. 88 out of 319 reviews
Rating 6 - Okay. 13 out of 319 reviews
Rating 4 - Poor. 5 out of 319 reviews
Rating 2 - Terrible. 16 out of 319 reviews

Reviews

Verified

8/10 Good

rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Reception people was good & polite
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price, location and condition, very convenient. Thank you
Stayed 1 night in Sep 2023
Verified

8/10 Good

timothy

Liked: Cleanliness, staff & service, room comfort

Not bad

Nice big room. Comfortable.
Stayed 1 night in Mar 2024
Verified

8/10 Good

Daniel

Liked: Cleanliness, amenities
Spacious room, clean
Stayed 12 nights in Jan 2026
Verified

10/10 Excellent

Agustín

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean, good service
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the food at the restaurant and the service.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

marcos

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kurian

Liked: Cleanliness, staff & service, property conditions & facilities
Great inside
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent
Stayed 1 night in Sep 2025
Verified

8/10 Good

Juan

Liked: Cleanliness, staff & service
Disliked: Room comfort
The music was very loud, so from the room you can rest comfortably
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

KURIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best staff
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent service
Verified

10/10 Excellent

Kurian

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Archivaldo

Liked: Cleanliness, staff & service, property conditions & facilities
clen and nice
Stayed 1 night in Jun 2023
Verified

8/10 Good

Kurian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outside is not good
Stayed 2 nights in Jun 2025
Verified

8/10 Good

ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
a
Stayed 2 nights in Jun 2023
Verified

2/10 Terrible

KURIAN

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The staff was not good
Stayed 7 nights in May 2023
Verified

4/10 Poor

Gloria

Liked: Cleanliness
Disliked: Staff & service
The hotel is located next to a noisy freeway, then at one of the corners is a "sex shop", and the neighborhood felt unsafe. In addition, there were no towels in the room, and the water at the bathroom sink splashed everywhere making our clothes wet. Finally, the front desk staff was rude to us upon our arrival.
Verified

6/10 Okay

Dalila

Disliked: Staff & service
People at the front desk don't go above and beyond to accommodate patients. We got there earlier to check in and they made us wait until the check in time. many hours.
Stayed 1 night in Feb 2024
Verified

2/10 Terrible

Ariana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay at this hotel as it's the closest to my sister's home in Toluca. This time, we requested a date change from Dec 24 to Dec 25. According to Expedia, the hotel management agreed to the change without penalties and made the respective notes manually but by the time we arrived on Dec 25 at 10 pm they said they had no records of the change and the manager was not aware at all. Interestingly, their front desk person did say she received the call from Expedia and directed them to management. At this point, the hotel didn't offer any options but to make a new reservation at their current rate. Since we couldn't afford that, we drove back home two hours away, at 11 pm on Christmas. This is not the first time we have had issues with management here, a year ago $700 USD disappeared from the hotel room and the manager did not provide any support or help to find the person responsible. Be careful! Their customer service is the worst.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación súper limpia y el personal muy amable
Stayed 1 night in Apr 2026
Verified

8/10 Good

Henrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El aire no servía muy bien
Stayed 1 night in Feb 2026
Verified

8/10 Good

Ohmar

Liked: Cleanliness, staff & service, amenities
Muy bien todo
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Everything
Stayed 3 nights in Feb 2026