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"Wonderful clean hotel. Good pleasant and helpful staff. Would definitely stay again"

"Excellent hotel with great amenities and grand breakfast spread! The location is great for train travel and the hotel is in a very safe neighborhood. The staff are also very friendly and accommodating. Overall a really good experience at this hotel. "

"Great service and friendly and helpful staff. Lots of eating area on 3rd floor by departure."

"The staff was really helpful. We appreciated that it was close to transportation. Rooms were small, but we knew to expect that. "

"Very close to Shinagawa Station yet still a very quiet room. Lots of amenities nearby including restaurants, 7 Eleven, drug store... Only downside was the room was a bit warm and A/C was not very effective."

"The technology was perfect to efficiently handle of all processes check-in checkout restaurant etc "

"Room was fine for three people but bathroom was small. Water slow to drain in sink but otherwise hotel was good and in a very good location."

"Immaculate room. Excellent location close to attractions and transportation hub. Delicious buffet breakfast which was an amazing start to the day. Friendly staff. Will return again."

"Clean and spacious room and very friendly staff. I accidentally left some stuff behind and they kept my stuff for me. After calling them first to confirm, I was able to stop by a few days later to pick it up. I really appreciate the service and extra care. The hotel is away from the touristy spots. I enjoy the quietness of the neighborhood. A lot of local restaurants within walking distance. They were all very good. The hotel restaurant seems to be very popular as there is always a line. I only tried the breakfast buffet, which was really nice with good selections, especially the traditional Japanese breakfast options."