Interior entrance

Reviews of Hotel MyStays Nippori

3 out of 5
Hotel MyStays Nippori
5-43-7, Higashinippori, Arakawa-ku, Tokyo, Tokyo-to

Reviews

7.4

Good

Rating 10 - Excellent. 116 out of 628 reviews" "
Rating 8 - Good. 268 out of 628 reviews" "
Rating 6 - Okay. 166 out of 628 reviews" "
Rating 4 - Poor. 57 out of 628 reviews" "
Rating 2 - Terrible. 21 out of 628 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Michael

Disliked: Cleanliness
I knew the room was small (about 130 sqft) when I booked, but the bathroom size was unbearable for someone of normal size like me. When I sat on toilet, my head can touch the tiny door in front of me. Had to be really careful in the shower so not to bump into walls. The toilet is so small that I peed twice on my pants - i was so furious and embarrassed, not mention the inconvenience it caused.
Stayed 2 nights in Mar 2024
Response from ホテルマイステイズ日暮里 くちこみ担当 on 29 Mar 2024
Dear GuestThanks for choosing Hotel Mystays Nippori. We appreciate your insights, and we apologize for any inconvenience you experienced during your stay.We apologize if the size of the rooms did not meet your expectations.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.Best regardsHotel Mystays NipporiReception Desk

8/10 Good

Natalie

Liked: Staff & service, amenities, property conditions & facilities
The check in was fast and the staff were friendly. There was a good selection of amenities in the lobby. The room itself was decent, although the bed was a little stiff. It also came with a small kitchen counter, microwave, and portable electric stovetop. I didn't end up using them, but they were nice to have.
Stayed 4 nights in Oct 2023
Response from ホテルマイステイズ日暮里 くちこみ担当 on 9 Jan 2024
Dear guestThank you very much for choosing to stay at Hotel Mystays Nippori. We are also grateful for your kind words regarding our staff, and we extend our thanks once again.However, we deeply apologize that we were unable to provide you with a room that met your satisfaction. We truly regret any inconvenience caused. Your feedback is invaluable, and we will strive to improve our services based on the comments received.We are committed to enhancing our services to ensure a more enjoyable experience for our guests. Once again, we appreciate your feedback and look forward to the opportunity to welcome you back in the future.Hotel Mystays NipporiFront desk

6/10 Okay

Dana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom need remodel!
Stayed 4 nights in Nov 2023
Response from ホテルマイステイズ日暮里 くちこみ担当 on 11 Dec 2023
Thank you very much for using HOTEL MYSTAYS Nippori.We sincerely apologize for not being able to provide you with a satisfactory stay on this occasion.Although it is difficult to make immediate improvements such as renovating the facilities, we will promptly improve areas that can be improved, such as thorough cleaning. Thank you very much for taking the time out of your busy schedule to provide us with your valuable feedback.HOTEL MYSTAYS NipporiManager Sato

4/10 Poor

MAHITO

Stayed 1 night in Sep 2023

10/10 Excellent

Kieran

Stayed 2 nights in Jul 2023

8/10 Good

Toyohisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good value for money
Stayed 1 night in Mar 2023
Response from ホテルマイステイズ日暮里 くちこみ担当 on 15 Mar 2023
Dear Guest Thank you very much for choosing HOTEL MYSTAYS NIPPORI. We appreciate you taking the time to write to us. Your review is very precious for us to achieve our goals to full fill our customers desires . We are so glad to hear that you had a comfortable stay at our hotel. Your kind comments are deeply appreciated. We sincerely look forward to your visit. HOTEL MYSTAYS NIPPORI/ Receptionist

8/10 Good

Sri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place & good location.
Clean room. Checkin & checkout very easy. Moderate price. Highly recommended. 10min walk to Nippori Station. Direct Skyliner train from Nippori Station to Narita Airport. Very convenient.
Stayed 3 nights in Mar 2023
Response from ホテルマイステイズ日暮里 くちこみ担当 on 9 Mar 2023
Thank you for staying at HOTEL MYSTAYS NIPPORI. We appreciate you taking the time to write to us.We are so glad to hear that you had a comfortable stay at our hotel. Your kind comments are deeply appreciated.It will take 5minutes to get Nippori staion from our hotel.We hope we can serve you again at our hotel in the near future.HOTEL MYSTAYS NIPPORI Receptionist

2/10 Terrible

??

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty bath room. Receptionist was rude.
Stayed 1 night in Jan 2023
Response from ホテルマイステイズ日暮里 くちこみ担当 on 31 Jan 2023
Thank you very much for using HOTEL MYSTAYS NIPPORI. We would also like to take this opportunity to thank you again for your valuable feedback. Your comment will be will be taken into consideration to constantly improve on our service. All the staff will continue to strive to improve the service.This time we are apologize that could not meet your expectations.We would be very happy if you could use our hotel again. HOTEL MYSTAYS NIPPORI/ Manager

4/10 Poor

Ryan Scott

Stayed 3 nights in Sep 2022

2/10 Terrible

MICHAEL

Stayed 1 night in Sep 2022

6/10 Okay

Jenifer Lezly

Stayed 2 nights in Mar 2022
Response from ホテルマイステイズ日暮里 フロント on 30 Mar 2022
ご利用ありがとうございました。又のご利用をお待ちしております。

10/10 Excellent

Allan

Business traveller
Liked: Cleanliness
Stayed 1 night in Dec 2021
Response from ホテルマイステイズ日暮里 フロント on 28 Dec 2021
ご利用ありがとうございました。又のご利用をお待ちしております。

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Very nice toiletries / shampoo / conditioner / soap. Very well-equipped room for medium-term or long-term living (including an electric stove, microwave, fridge, etc.) Very nice, long desk for work. Small mirror at desk for getting ready (or makeup) and full-sized mirror by the door for seeing entire outfits. Large bed. Relatively nice view from the window/balcony. Quiet. Has washing machine room downstairs. Can rent amenities like irons and ironing boards. Can pay for cleaning services if you live long term. Has vending machine downstairs. Very nice and helpful staff.
Stayed 1 night in Aug 2021
Response from ホテルマイステイズ日暮里 フロント on 13 Aug 2021
Thank you for choosing Hotel MyStays Nippori We are really happy to see the polite message and please visit our hotel if you have an opportunity to come to Japan. We also hope that our customers are safe and healthy. We are looking forward to seeing again. Best Regards, Receptionist Geethani Hotel My Stays Nippori

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities
Old building, but quick check-in
Stayed 1 night in May 2021
Response from Hotel Mystays Nippori on 9 May 2021
Dear Guests, Thank you for your staying with us. Please ask to us when you have any problem. We are looking forward to your stay. Best regards,

8/10 Good

MD, Canada

Travelled with partner
Liked: Cleanliness, amenities
Good rate for a basic private room, some mild in bathroom but that is pretty typical for the area. The little amenities provided are nice, and I really like the on-site laundry machines (3 washers, 4 dryers - 200 yen to wash, 100 yen for detergent and 100 yen per 15 min drying. I found 45 min worked great)
Stayed 3 nights in Feb 2020
Response from HOTEL MYSTAYS Nippori on 10 Feb 2020
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This is a no frills budget hotel in a great location. I've stayed several times and no doubt will stay again in future. There is no daily housekeeping service so you're responsible for your own cleaning, fresh bed linen and towels are available from reception on request. E assy access to the Kesei express train to Narita, and just 2 stops from Ueno on the yamanote line.
Stayed 5 nights in Dec 2019
Response from HOTEL MYSTAYS Nippori on 4 Jan 2020
Dear guest, Thank you for staying with us at HOETL MYSTAYS Nippori. We are excited to receive your fully marked review of your stay. It is lovely to know that you have found our location to be convenient for your stay and to get around. We are really glad to hear that you enjoyed the location, and staff. There are JR Ueno Station and Inaricho Station on the Ginza Line near the hotel, so we think that transportation access is good. Our hotel staff will continue to strive to provide the best services for our guests. All of us in our team are looking forward to seeing you again. Kind regards,  HOTEL MYSTAYSNippori front staff Yamauchi

8/10 Good

Man Hin

Liked: Cleanliness, room comfort
Below standard with other Hotel MyStays, room is more compact and old Yet the in-room accessories (multi charger for smartphones, powerbanks and even MacBook + microwave) is fantastic Close walking distance to train station and supermarket is nice tPO
Stayed 3 nights in Dec 2019
Response from HOTEL MYSTAYS Nippori on 24 Dec 2019
Dear Guest, Thank you very much for staying at HOTEL MYSTAYS Nippori and giving a high score to our hotel. Thank you very much for your time, and we are looking forward to welcoming you back to our hotel. Sincerely, Receptionist

6/10 Okay

Man Hin

Liked: Cleanliness, staff & service
A bit disappointed, below standard with other Hotel MyStays I have ever stayed (Tokyo Haneda + Osaka Otemae + Yokohama) Room is more compact and old but still give you everything you need, still a good choice for economy travellers with convenient connection to Narita airport
Stayed 2 nights in Dec 2019
Response from HOTEL MYSTAYS Nippori ISONO on 19 Dec 2019
Thank you for staying at HOTEL MYSTAYS NIPPORI. And we appreciate you spending your time to write to us. Every staff member at our hotel will be working hard to improve the level of our service, trying to meet the expectation by the guests. When you travel to Tokyo area in the future, we sincerely hope that you will consider our hotel for your stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location! Easy check in and staff was friendly! Room is a little small but everything was very efficient and clean
Stayed 2 nights in Dec 2019
Response from HOTEL MYSTAYS Nippori on 14 Dec 2019
Dear guest Thank you for your staying at our hotel. We sincerely appreciate your warm compliments. We hope you will choose our hotel again in the future.

4/10 Poor

Verified traveller

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
The hotel is old and needed refurbish. The room we checked in, aircond was smelly and awful so we asked to change room. Luckily the staff was willing to change for us, but never apologized though. We had already unpacked then had to pack again and carried all our luggage to the reception to return and get the new key. I will not book this hotel again.
Stayed 2 nights in Dec 2019
Response from HOTEL MYSTAYS Nippori on 10 Dec 2019
Thank you very much for staying at Hotel MyStays Nippori. However, I apologize deeply for the inconvenience. Although it is difficult to immediately remodel a building, we will immediately improve the service. Thank you very much for your valuable feedback. Hotel Mystays Nippori Manager Arai

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 3 nights in Nov 2019
Response from HOTEL MYSTAYS Nippori on 27 Nov 2019
Dear Guest, Thank you very much for staying at HOTEL MYSTAYS Nippori and giving a high score to our hotel. Thank you very much for your time, and we are looking forward to welcoming you back to our hotel. Sincerely, Receptionist Ruchini

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2019
Response from HOTEL MYSTAYS Nippori on 27 Oct 2019
この度はホテルマイステイズ日暮里をご利用頂きまして誠にありがとうございます。 素敵な評価を頂き大変嬉しく思っております。 次回お越しいただけた際もご満足頂けるよう努めて参ります。 ホテルマイステイズ日暮里 フロント ルチニ

10/10 Excellent

Takanori

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from HOTEL MYSTAYS Nippori on 27 Oct 2019
この度はホテルマイステイズ日暮里をご利用頂きまして誠にありがとうございます。 素敵な評価を頂き大変嬉しく思っております。 次回お越しいただけた際もご満足頂けるよう努めて参ります。 ホテルマイステイズ日暮里 フロント ルチニ

10/10 Excellent

Mick or Lynn W., Coronado, California

Liked: Cleanliness
Great location
Everything as advertised
Stayed 2 nights in Aug 2019

6/10 Okay

YENSIN

Liked: Staff & service
Fair
Value for money, the equipments are fair yet with ages, functional. The toilet is quite small, and please be aware of the threshold, it is higher than it usually does, dont fall down.
Stayed 1 night in Jul 2019
Response from HOTEL MYSTAYS Nippori on 17 Jul 2019
Thank you for your review. We are glad to know you have a fair stay in our hotel with our facilities. Our staff hopes that you choose to stay with us again in the future. Sincerely,

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019
Response from HOTEL MYSTAYS Nippori on 18 Aug 2019
この度はホテルマイステイズ日暮里をご利用頂きまして誠にありがとうございます。 貴重な評価を頂き大変ありがとうございます。 次回お越しいただけた際はより満足頂けるよう努めて参ります。 ホテルマイステイズ日暮里 フロント 尾花

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Not a bad place to lay your head for a few nights
Nothing really objectionable or dirty, but basic functional accommodations. Fixtures a bit worn around the edges, a few chips and cracks, stiff mattress. But the people were very helpful. I went to ask where I might buy a three-pronged adapter since none of the wall sockets would take my computer plug. They immediately loaned me one for the duration of my stay.
Stayed 2 nights in May 2019
Response from HOTEL MYSTAYS Nippori on 12 Jun 2019
Dear Valued Guest, Thank you for your generous review of our hotel. We are glad you enjoyed your stay and Our hotel staff will continue to strive to provide the best services for our guests. We hope to see you again soon. Sincerely,

6/10 Okay

Jacob

Liked: Staff & service, room comfort
Close to train station but outdated hotel
Close to the train station but rooms are out dated and smells like cigarettes. It's probably the most outdated hotel I been so far in Tokyo. The service was great but the front desk is closed during the night hours.
Stayed 2 nights in May 2019
Response from HOTEL MYSTAYS Nippori on 12 Jun 2019
Dear Valued Guest, Thank you for staying at HOTEL MYSTAYS Nippori and we appreciate you spending your time to provide feedback. Our staff will continue its hard work to improve our customer service and try to meet the expectations of our guests. When you travel to the Tokyo area in the future, we sincerely hope that you will consider our hotel for your stay. Sincerely,

8/10 Good

Mick or Lynn W., Coronado, California

Be there before 10 pm
Reception Office open between 08:00 and 22:00. Don’t know what happens if you arrive outside those hours. Hot plate but no pots, pans or kitchen ware. Nice convenient area, not insane like Shinjuku. Close to Ueno by Yamanote line
Stayed 3 nights in Apr 2019

8/10 Good

Michael W.

Good location
Clean, small, basic, price varies a lot depending on your timing. I booked a month early paid $120/night, plans changed, then booked more 3 nights the day before and paid $50/night. Great value at that price. Difficult to find, directions non existent only found it by map app on phone when hotel name showed. Still very close to Nippori station which is a good station location in Tokyo downrated for lack of directions
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Average Stay
The room was somewhat outdated, but a size typical of Tokyo. Very convenient to Nippori station and staff were friendly and spoke English well.
Stayed 1 night in Apr 2019
Response from Ho, Receptionist, on 24 Apr 2019
Dear Guest, Thank you very much for staying with us at Hotel Mystays Nippori and thank you for your time writing to us. We are more than delighted to hear your generous compliments. We would strive to further improve our service quality so as to provide more comfortable stay for our guests. We sincerely look forward to seeing you again in the future. Yours Sincerely, Ho, Receptionist, Hotel Mystays Nippori

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
small room but good location not far from JR and Keisei
Stayed 3 nights in Feb 2019
Response from Front Moriwaki on 5 Mar 2019
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

6/10 Okay

THONGCHAI

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from フロント 武藤 on 15 Feb 2019
Dear Guests, Thank you for the review of our hotel! We are glad that you enjoyed your stay. And we hope to see you again very soon. Sincerely, Muto,Front,HOTEL MYSTAYS Nippori

8/10 Good

Yasmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business hotel with bigger room(s)
Overall, the stay was excellent. For a Japanese hotel, the room was relatively larger than I expected. I have stayed in Hotel MyStays in other areas in Japan and the rooms were smaller. One downside I suppose is that the hotel is a bit far from the station although it was still a walkable distance. Some hotel guests might probably prefer this if they like staying in a quieter neighbourhood so I guess it boils down to personal preference. I also think it was a bit inconvenient to have a limited or a bit restrictive check-in times although the hotel does have a process in place for late check-ins.
Stayed 1 night in Jan 2019
Response from Receptionist Ishibashi. on 10 Jan 2019
Thank you very much for choosing HOTEL MYSTAYS NIPPORI. We appreciate you taking the time to write to us.Thank you so much for your feedback and it will be used to improve our hotel's operations.Our staff hopes that you choose to stay with us again in the future. Receptionist Ishibashi.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2018
Response from Receptionist, Uchimura on 25 Dec 2018
Dear Guest, Thank you for staying at HOTEL MYSTAYS Nippori. And we appreciate you taking the time to share your review on us. It is our pleasure to learn that you are satisfied with our hotel. When your future travel brings you back to Tokyo, we sincerely hope that you will consider our hotel for your stay again. Best regards, HOTEL MYSTAYS Nippori, Receptionist, Uchimura

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2018
Response from Receptionist Tahara on 24 Nov 2018
Dear Guest Thank you for your stay with us at HOTEL MYSTAYS NIPPORI and sharing your value of our hotel. We are sincerely glad, because you look to enjoy your stay. We hope to serve you again in the near future. Best Regards,

8/10 Good

faizal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from Receptionist Tahara on 24 Nov 2018
Dear Guest Thank you for your stay with us at HOTEL MYSTAYS NIPPORI and sharing your value of our hotel. We are sincerely glad, because you look to enjoy your stay. We hope to serve you again in the near future. Best Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018
Response from Yoshikawa, Front, HOTEL MYSTAYS Nippori on 9 Nov 2018
Dear Guests, Thank you for leaving this nice points after your recent stay at our HOTEL MYSTAYS Nippori. We appreciate your points that will certainly encourage other readers to stay with us. Thank you once again, and we are looking forward to seeing you soon. Sincerely, Yoshikawa, Front, HOTEL MYSTAYS Nippori

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2018

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I have been to Tokyo 9 times and this was the worst hotel I've ever had, I was actually surprised as I've stayed in other MyStays that were fine (Gotanda is really nice), this one needs to be un-branded they are wrecking the name. I always book the small room "business hotels" and although they are all basic and tiny, they are usually very clean and good condition. This hotel is very bad and unwelcoming, the small cold tile hallways feel like you are staying in a jail or very old hospital or hostel. There are no cleaning staff unless you pay, people are only at the front desk at limited times etc. The room is the same poor quality, mold around the sink, rotting wood under the sink and cabinets beat up and rotting. Horrible hardest ever feels like wood mattress. The bathroom is extra small, angled toilet and has yellowed plastic and smells. Ruined the stay in Tokyo this trip and very uncharacteristic of Tokyo hotels.
Stayed 1 night in Sep 2018
Response from HOTEL MYSTAYS NIPPORI on 2 Oct 2018
Dear Guest, Thank you very much for staying at HOTEL MYSTAYS Nippori. However, please accept our apologies for the fact that we came short in meeting your expectations. As for the building and facilities, we appreciate your kind understanding that immediate alteration is realistically impossible. Therefore every staff member at our hotel will strive to provide our guests with more satisfactory stay in other aspects of the quality of cleaning and the hospitality. We take your feedback into serious consideration and will improve our hotel more comfortable. Once again, we are sorry for coming short of your expectations, and thank you for spending your time to share your experience with us. We sincerely hope you will grant us a chance to show you our improvement when your next travel brings you back to Tokyo. Sincerely, Takuya Arai, Manager, HOTEL MYSTAYS Nippori

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I don’t write many negative reviews but for Japan the condition and cleanliness was very
Stayed 3 nights in Sep 2018
Response from Takuya Arai, Manager, HOTEL MYSTAYS Nippori on 28 Sep 2018
Dear Guest, Thank you very much for staying at HOTEL MYSTAYS Nippori, and we appreciate you taking the time to write to us. Please accept our deepest apologies for the fact that you were not satisfied with our room cleaning service and facilities. While we are dedicated to maintaining proper conditions to provide our guests with a comfortable stay, we regret to hear that we failed to live up to your expectations this time. We will work harder to ensure that rooms are more properly cleaned so that incidents like this will not happen again. We appreciate your feedback, and hope you would grant us a chance to host you again in the future. Sincerely, Takuya Arai, Manager, HOTEL MYSTAYS Nippori

8/10 Good

Deb, French Lick, IN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to shops, restaurants and Train station. Room was a little smaller than I expected. Very quiet. Internet was not the greatest. I could not connect to it with my cell phone. All in all I had a good stay.
Stayed 8 nights in Sep 2018
Response from フロント 武藤 on 24 Sep 2018
Dear Guest, Thank you for the great review of our hotel! We are very grateful for your kind comments. Every staff member at our hotel will strive to provide good service to our guests. Exactly, our hotel is very closed to Nippori station which is convenient to go to city places. However, sorry for your inconvenience about Wi-Fi. Probably it was due to weather or network was crowded. we will do our best to fix that issue. We hope we can serve you again at our hotel in the future. Sincerely, Muto,Front,HOTEL MYSTAYS Nippori

10/10 Excellent

Lynsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
loved it! want to go back!
This hotel is fantastic!!!! Your room comes with a mobile phone free of charge that you can use anywhere in the city, the only down side to this is you cannot call the UK for free on this phone but you can call many other countries. The fact that you physically do not see any member of the hotel staff was slightly strange to start with however i grew to love this fact. The hotel is spotless and a pleasure to stay in. We struggled to find a taxi driver who knew the location exactly of the hotel but is quiet an easy find and a nice walk from the station itself. I found our stay in Kyoto fantastic due to the ease of the location of this hotel, it is a short walk to the station or to the closest bus stop.
Stayed 2 nights in Jun 2018
Response from フロント 楊 on 8 Aug 2018
Dear Guest, Thank you for staying in HOTEL MYSTAYS NIPPORI and thank you for your warm comments. As you said, we have a phone charger in every rooms. Our guests who stay in our hotel can use it for free. Also as you mentioned, our hotel is located very close to the Nippori station which is connected to JR, Skyliner, and the bus station. Finally, thank you again for your stay and detailed feedback. We hope to serve you again in the near future. Best Regards, receptionist Yang

8/10 Good

James, Houston, TX

Liked: Cleanliness, staff & service
Inexpensive room, ok overall
We had a late check-in and the staff was helpful and polite. Our room, as expected, was small. We had the bathroom door handle fall off and we had another minor room malfunction while staying there. However, for the price, it wasn’t exactly shocking. I’d recommend here for a night or two.
Stayed 1 night in Jun 2018
Response from Receptionist Tahara on 6 Jul 2018
Dear Mr. James Thank you for your stay with us at HOTEL MYSTAYS NIPPORI and taking the time share your feedback. We are so glad to know you enjoyed your stay and our service. However, we are sorry for the trouble of bathroom. We will have inspection of them and try to solve the problem. Finally, thank you again for your stay. We all hope to serve you again in the near future. Best Regards,

6/10 Okay

Verified traveller

Liked: Staff & service
An old and tiny room in conveniently located hotel.
Stayed 3 nights in Jun 2018
Response from Yoshikawa, Front, HOTEL MYSTAYS Nippori on 20 Jun 2018
Thank you very much for your candid review of your recent stay at our hotel. We truly appreciate your comments and feedback regarding our services and staff as it helps us to better understand how best to serve our valued guests. Thank you once again, and we hope that you will consider us again on your next visit to Tokyo. Sincerely, Yoshikawa, Front, HOTEL MYSTAYS Nippori

10/10 Excellent

Holchi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied with service
Short walk away from Nippori station where you can also take the Keisei Narita Express Line to the airport - very convenient! Staff were kind enough to let us rest while they prepared the rooms. It was ready an hour earlier. They allow luggage storage as well upon check out which was just what we needed since we took the late flight. There are lots of affordable eating places and convenience stores in the immediate area. The rooms are equipped with T&B with tub, stove, kettle and cups, washbasin, hairdryer, TV, toiletries, and mirrors - all in one compact double-bed space. Value for money. Go book!
Stayed 2 nights in Jun 2018
Response from Receptionist Mikami on 7 Jun 2018
Dear Guests, Thank you for staying with us at Hotel Mystays Nippori and sharing your experience with us and others. We also appreciate your kind comment to us. As you mentioned, our hotel is located near Nippori station, so a lot of guests are pleased with it. If you have any chance to travel in Tokyo, we hope you visit us again. Best regards, Receptionist Mikami

10/10 Excellent

Fynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience
Room was spacious compared to other hotel around the same price. The room had microwave, fridge, tv, bathtub and so. Very convenient. 5 mins walk from metro and there were many restaurants, bakeries and convi marts. The closest metro is nippori. You can take the jr line to Ueno, Tokyo, Ikebukuro, Shibuya, Harajuku without changing metro.
Stayed 1 night in May 2018
Response from Kanari on 12 May 2018
Thank you for choosing to stay with us at Hotel Mystays Nippori and we appreciate your great comment so much. As you said, it doesn't take long time from Nippori Station to our hotel. And you can go to some Japanese famous places easily by train. We hope to welcome you back to Hotel Mystays Nippori in the near future. Best Regards, Receptionist Kanari

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from receptionist Tahara on 10 Apr 2018
Dear Guests Thank you for your stay with us at HOTEL MYSTAYS NIPPORI and taking time share your feedback. We are pleased to know you enjoyed your stay. We all hope to invite you again in the near future. Best Regards,

8/10 Good

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service great location
Checked in to find we where in a smoking room went to front desk and they move us without any drama. Very helpful staff and great close location
Response from Receptionist Tahara on 2 Mar 2018
Dear guests Thank you for your stay and leaving your feedback. We also appreciate your excellent value of our hotel and warm words. We make steady effort to offer nice service to every guests, so we are sincerely happy to hear your comments. We hope to serve you again in the near future. Thank you for your stay. Best Regards,

8/10 Good

Bruce

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Good simple room that did the job but smelled really badly of smoke.
Stayed 1 night in Jan 2018
Response from HOTEL MYSTAYS NIPPORI ARAI on 1 Feb 2018
Thank you for staying. Regarding the smell of the room, we apologize for the inconvenience. We will thoroughly ventilate during cleaning. We are waiting for your next stay.