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"excellent"

"Location is great, air conditioner was a bit of a challenge to get it to the right temperature. The bathroom was outdated "

"The staff at Hacienda Chichén are simply fantastic. The level of service was outstanding and we feel as though we made new friends. The grounds are impeccable and very quiet and relaxing. The chef prepares wonderful meals that provide many different choices and the food quality is outstanding. I can’t recommend this resort enough and we will look forward to returning to Hacienda Chichén!"

"This hotel is really nice and clean, look like a Mexican village, so pretty. I recommend it, rooms are so cozy, we’ve had a good time."

"The room was fine but dimly lit with some lights not working. The bath had a large crack in the base and required the provided mat to be placed over it. The bar staff were slow to respond to our presence and then when we had finished our drinks. The breakfast however was a different story, the staff were attentive and the food was good. "

"Solo se accesa en taxi y este es algo caro"