Thiền viện Trúc lâm Tây Thiên

One of the front desk guy was super nice very knowledgeable and attentive super knowledgeable and helpful his name is Khanh. Super helpful

The hotel and its property is well kept, big factor is its a new boutique. 2nd day didn’t have buffet which was a surprised cause it’s supposed to be daily. staff are helpful and speaks english (most of them, not all)

My favourite thing was the beautiful roof top swimming pool and bar with friendly staff and good knowledge of Hanoi. The views up there fabulous especially sunset. The breakfast buffet was in the restaurant just down the stairs from pool on level below. The staff everywhere in this hotel were the best! Eager to help, polite and friendly. The hotel manager Duke went out of his way to make sure you enjoyed your time. The room was nice and featured spa jets in the bathtub shower. Good location for Train Street and Old Quarter sightseeing. I enjoyed my few days in Hanoi and will be back !