โรงแรมใกล้บ้าน The Wallace, ซอเมอร์วิลล์

"We chose this location to stay during a youth softball tournament. The primary recently chose it was the fact that it had a swimming pool. When we arrived, there was a sign on the counter, saying that the pool was closed. I had received prior communication regarding the stay, but nothing mentioned the closure of the pool. Needless to say, we had a lot of disappointed young girls."

"Toilet broke twice in a three day stay. Had hours of no bathroom before being fixed"

"Everything was fantastic from walk in to check out."

"The hotel was garbage, but the young man Adam at the front desk was wonderful. He was trying to do his best to help us out. The room was mediocre. There was no air conditioning. There was no plug in the bathtub for the kids to have a bath. There are no toothbrushes at the front desk. Ice machine was broken. The voice was a piece of garbage."

"The was professional, place was quiet and clean."

"Room was beautifully clean but NO luggage rack, and only (1) nightstand and lap for double bed room. There saw ANY breakfast bread to toast and plain (ONLY) bagels. No condiments (cream cheese)"

"We booked this hotel because it had a pool. Well it was closed for the day and they told us that it would be open the next day. But we were only there for the night. They didn’t seem to care. So much for we will make it 100% right."

"We had a great time staying here! Our room was lovely, the staff was helpful, and we really enjoyed the complimentary happy hour. I would definitely recommend this hotel."

"Friendly staff, clean room and property."

"The room and bathroom were in need of repair. The shower had ants crawling on the tile. The shower tile was dirty."

"The room was old and dingy. The Tilley was really loud. The shower curtain would not stay closed"

"I would prefer a room in a second floor to avoid parking lights "

"Love your hospitality and helpful employee. "

"Great one night stay for a wedding at the Palace. Shuttle service was amazing — shoutout to Jonathan! Would stay again!"

"Room cleaning was terrible — rarely serviced, dirty sheets, trash not emptied, and bathroom left messy despite daily requests. Customer service was even worse: unprofessional, rude, and completely dismissive when complaints were made. No accountability or resolution. Below-average stay. Would not recommend."

"This could be a good place to stay but our room had a dirty floor and a tv that wasn’t getting any channels. We had to be brought a different remote and sign into our Netflix to watch anything. There is too much stuff laying around the property giving it an unkempt appearance. Staff is nice and helpful. The mattress is the worst. It’s like laying on a concrete slab. Terribly uncomfortable. It is quiet here which is a plus."

"Clean room"

"The property was fine, but my Expedia reservation and the subsequent change I made to the reservation which was confirmed by Expedia did not update on Hilton’s booking software & as such, I did not have a room reserved when I arrived. And I had to purchase another room."

"terrible"