"This was one of the most incredible experiences we had in Japan. The staff and service level are extraordinary. The 8 or 10 course meals at dinner and breakfast were an unbelievable experience. We traveled with young kids with varying degrees of adventurous eating and the staff was able to prepare dishes that were more western (mini sausages, fries, sunny side eggs). We took a large family suite with a private outdoor hot springs bath and it was gorgeous. The shuttle to the train station is very...
"A beautiful place and a real honour to stay here as a westerner. Robes and amenities were provided and the baths were excellent including an outdoor area. Very helpful and friendly staff made us feel welcomed. There was even a mini stamp rally around the building which was great for us and our teen child to explore. The building interior was like a maze with beautiful objects and resting places all around and overlooking the garden."