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Hotel na Podzamczu

3.0 star property
Travelers fuel up on delicious breakfast options before discovering Krakow's hidden gems, then return for soothing massages in this stylish retreat

Choose dates to view prices

Hotel na Podzamczu in historic Krakow offers a garden, sunny terrace, and international dishes at Restauracja RENESANS. Guests enjoy relaxing spa massages and practical amenities like free self-parking, high-speed WiFi, and multilingual staff to help access nearby attractions.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available
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Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 1 December 2025 to 31 December 2026 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of PLN 70 per pet, per day
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately PLN 50 per person
  • Airport shuttle fee: PLN 100 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: PLN 70 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts

Frequently asked questions

Is Hotel na Podzamczu pet-friendly?

Yes, this hotel allows pets (limit 1 total). There's a fee of PLN 70 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel na Podzamczu?

Self-parking is free at this property.

What time is check-in at Hotel na Podzamczu?

Check-in start time: 2 PM; check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel na Podzamczu?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Hotel na Podzamczu provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PLN 100 per vehicle applies.

Where is Hotel na Podzamczu located?

Situated in the historical district, this hotel is 1.3 mi (2.1 km) from Park Wodny Tarnowskie Gory and 2.3 mi (3.6 km) from Zabytkowa kopalnia srebra. Centrum Kultury Śląskiej w Nakle Śląskim and Botanisches Garten / Miejski Ogrod Botaniczny are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.6

Cleanliness

9.4

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 12 out of 31 reviews
Rating 8 - Good. 13 out of 31 reviews
Rating 6 - Okay. 4 out of 31 reviews
Rating 4 - Poor. 2 out of 31 reviews
Rating 2 - Terrible. 0 out of 31 reviews

Reviews

Verified

8/10 Good

taka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic room, good for the price. Nice garden outside.staff was friendly and helpful despite my late time arrival.
Stayed 1 night in Apr 2023
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Visited out of season and arrived at 10.00pm. Couldn't get a drink or refreshments on arrival. Breakfast was excellent and staff were very friendly.
Verified

8/10 Good

David

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Dated

The hotel and room are dated, reminded us of the hotel in American Horror Story. Unfortunately even with the room make up card on the door the room was not made up after the first night and had to request items from reception
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Ajitpal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben uns sehr wohlgefühlt. Der Service war hervorragend.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Joachim

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr freundliches Personal, Check-in Mitte in der Nacht war kein Problem, gemeldete Probleme werden ernstgenommen und erfolgreich gelöst, gutes Frühstück im gemütlichen Speisesaal, großer Parkplatz direkt am Hotel, gutes Essen im dazugehörenden Restaurant.
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

Ton

Liked: Cleanliness, staff & service, property conditions & facilities
Mooie kamer, aardige medewerkers, prima locatie
Stayed 6 nights in May 2023
Verified

8/10 Good

Krisztina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Csendes, nyugodt, tiszta szállás.

Szép környezetben levő, kényelmes, tiszta, jól felszerelt szállás. A reggeli bőséges, nagy választékkal rendelkező. Nagyon jó ár-érték arányú szálláshely.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Ruslan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polecam. Cicho i spokojnie
Stayed 1 night in May 2022
Verified

6/10 Okay

Lukasz

Liked: Staff & service, property conditions & facilities, room comfort

Bez rewelacji.

Przede wszystkim to nie są 4* tylko takie zwykłe 3 bez fajerwerków. Bardzo nieprzyjemny zapach w pokojach. Brak klimatyzacji. Śniadanie ubogie.
Stayed 1 night in Aug 2021
Verified

6/10 Okay

Lukasz

Liked: Staff & service, property conditions & facilities, room comfort
Przede wszystkim to nie są 4* tylko takie zwykłe 3 bez fajerwerków. Bardzo nieprzyjemny zapach w pokojach. Brak klimatyzacji. Śniadanie ubogie.
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polecam. Bardzo wysoki standard.
Stayed 1 night in May 2021
Verified

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay, hard to find

A little too small room, would need little maintenance, but in general good experience. Hard to locate the hotel entrance - different name at sign.
Stayed 3 nights in Aug 2020
Verified

4/10 Poor

jerzy

Disliked: Room comfort

Ładne otoczenie odwrotne odczucia

Zdjęcia pokoi umieszczone w ofercie mocno odbiegają od stanu faktycznego. 4 gwiazdkowy hotel nie ma chłodziarki w pokoju, brak klimatyzacji. Śniadania ze względu na wymogi pandemii podawane do stolika ale stoliki małe, brak na nich miejsca do jedzenia po ustawieniu produktów śniadaniowych. A zużytych naczyń obsługa nie sprząta na bieżąco mimo donoszenia kolejnych składników śniadania. Ubiór obsługi w restauracji hotelu 4 gwiazdkowego to porażka, można stracić apetyt / kolorowe leginsy, gołe nogi w plastikowych klapkach uzupełnione przyciasną bluzką o wątpliwej czystości. Brak elementarnego szkolenia np. podano jogurty ale bez łyżeczek do ich konsumpcji, lub talerz z wędlinami, w związku z brakiem miejsca na stole/ nie zabrano zbędnych naczyń/ obsługa postawiła na koszyku z pieczywem.
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruhiges und sauberes Hotel mit sehr stilvoll eingerichteten Zimmern
Stayed 5 nights in Jul 2020
Verified

8/10 Good

Janus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr ruhig und sehr gute Personal. Klare Weiterempfehlung.
Stayed 5 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr schöner Aufenthalt. Die Auswahl der TV-Sender beschränkt sich lediglich auf polnische, tschechische und ein paar russische Sender. Das Personal freundlich und bemüht. Frühstück überschaubar, jedoch ausreichend. Würden trotzdem wiederkommen.
Stayed 4 nights in Sep 2019
Verified

8/10 Good

Pal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

troligt vistelse

trevligt hotel,bra bemötande,rent ,god frukost
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nettes Hotel etwas außerhalb

Haben eine Nacht in diesem Hotel verbracht. Es ist ein rustikales, mit schönen alten Möbeln ausgestattetes Hotel. Nebenan befindet sich ein nettes Lokal, die Außenanlage ist wunderschön. Parkplätze vorhanden. Nettes Personal, gutes Frühstück.
Stayed 1 night in Jul 2018
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Ein solides Hotel mit schöner Geschichte. Wurde wieder zu einem kleinem Schloss gebaut, nachdem es viele Jahre zuvor als Stall verwendet war. Gebäude sehr schön hergerichtet. Nur merkt man das es halt schon einige Jahre auf dem Buckel hat. Bett war unglaublich hart. Frühstück war sehr spartanisch. Man wird satt, wenn man nicht so wählerisch ist. Für diesen Preis war es super. Wären aber keine vier Sterne in Deutschland. Maximal ein oder zwei Sterne.
Stayed 2 nights in Jun 2018
Verified

6/10 Okay

Birgit

Liked: Staff & service

kleines, gemütliches Hotel

Aufenthalt einige Tage, Besuch im Nachbarort Naklo
Stayed 5 nights in Mar 2018
Verified

4/10 Poor

gotthold

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Alte Handtüche ,kein ausländisches Fernsehprogram

Waren für paar Tage zum Besuch. Schade,dass wegen Komuniosfeiern konnten wir kein Platz im Hotel Restaurant bekommen.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Rent og komfortabelt

Hyggelige værelser,sød betjening og god restaurent
Verified

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Janina

Stayed 1 night in Sep 2022
Verified

8/10 Good

Li

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020