"very helpful and friendly staff. Provided shuttle from train station when requested. Convenient location with free bike and travel advice. Will revisit again."
"We really enjoyed our stay, but I have to say it probably won't appeal to the vast majority of Western tourists. We really enjoyed the hot springs, the rooms are clean but basic. The whole hotel honestly is showing its age but still give our stay a five-star and it wasn't a problem for us. But if you are expecting Holiday inn or a Hilton it might be a bit of surprise. The location is quite remote which we enjoyed. We did find some heat waterfalls and some hiking within about a 15 to 20 minute...
"Outdoor spa and pool were not yet available which was a pitty. Happy with the daily yoga and the hot bath in our room.
Just up the hill there is a nice traditional tea house. "
"Hotel offers various interactive activities, room is clean, service is friendly, and we like the most is hotel offers staff assistance to transport luggage from the car drop off all the way to your room, saving the hassle for guests with a lot of luggages. "
"The whole experience is so beautiful.
The Manager of the hotel is so kind, and she usually shares some travel information to me via smartphone application, LINE, and she is a patient person which glad to answer any question about the hotel booking.
The room is clear and the air condition has cold/warm (radiator) mode, and the bath water is strong and heat enough. Free cup, snack, coffee and tea. Their breakfast is so yummy."
