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Reviews of Motel 6 Tacoma, WA - South

2 out of 5
Motel 6 Tacoma, WA - South
1811 S 76th St, Tacoma, WA

Reviews

6.6
Rating 10 - Excellent. 293 out of 1001 reviews" "
Rating 8 - Good. 211 out of 1001 reviews" "
Rating 6 - Okay. 177 out of 1001 reviews" "
Rating 4 - Poor. 114 out of 1001 reviews" "
Rating 2 - Terrible. 206 out of 1001 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Sharita

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I’m not from the Tacoma area. We arrived there it was bad. Our door to our room was already open. Walk in both beds had dirt spots on them. I turned right out and left.
Stayed 1 night in May 2024

6/10 Okay

Alan Van

Business traveller
Heating was great a lot of construction place was ok 👌
Stayed 3 nights in May 2024

4/10 Poor

Patricia

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Larry

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Brand Experience Team on 23 May 2024
Hi Larry,Thank you for the excellent review! Maz K.#Team6

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always had an amazing stay every time I stayed there
Stayed 1 night in Apr 2024
Response from Nancy Y. on 15 May 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Shanon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Brand Experience Team on 17 May 2024
Hi Shanon, Thank you for positively rating your stay!Natalie #Team6

2/10 Terrible

Heather

Travelled with partner
Disliked: Staff & service
We waited for 20 mins in line to check in cause the reception lady was arguing on her cellphone with someone telling them that they can come compensate her personally for dealing with an unruly guest! Then proceeded to talk to him laughing while there was 6 people in line trying to check in! Then in the room we had to go back and forth to the office and store to get items that should have already been in the room (soap, shampoo ice bucket) it was awful and then we had to unfortunately get another night and it cost 129$ for a 1 star place! Very disappointing
Stayed 1 night in May 2024
Response from Nancy Y. on 15 May 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Nice courteous staff. Decent room for price
Stayed 1 night in Apr 2024
Response from Nancy Y. on 15 May 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Oge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff
Stayed 1 night in Apr 2024
Response from Nancy Y. on 15 May 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 Excellent

Oge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you so much for everything
Stayed 1 night in Apr 2024
Response from Nancy Y. on 15 May 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 Poor

Dan

Disliked: Property conditions & facilities
First room smelt like cigarette smoke badly.Staff provided a new room no problem.2nd room was better but walls are very thin could hear sinks and toilets and people talking.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 6 May 2024
Hi Dan,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 Poor

John

Stayed 4 nights in Apr 2024
Response from Brand Experience Team on 9 May 2024
Hi John,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Maz K.#Team6

2/10 Terrible

Sergio

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Staff was never in the office to check in or check out
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 6 May 2024
Hi Sergio,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Don

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 9 May 2024
Hi Don,Thank you for the amazing rating!! Maz K.#Team6

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good price good service.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 6 May 2024
Hi Rebecca,Thanks for your review, we really appreciate the support. Maz K.#Team6

2/10 Terrible

Gina

Stayed 4 nights in Apr 2024

10/10 Excellent

Oge

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 30 Apr 2024
Hi Oge, Thank you for the 5-star rating!Natalie #Team6

10/10 Excellent

George

Stayed 1 night in Apr 2024

8/10 Good

Oge

Business traveller
Liked: Amenities, property conditions & facilities
Perfect spot
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 30 Apr 2024
Hi Oge, Thank you for positively rating your stay!Natalie #Team6

2/10 Terrible

Jasmine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Nancy Y. on 2 May 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

LeAnna

Liked: Cleanliness, staff & service, property conditions & facilities
Close to restaurant to eat at .
Stayed 1 night in Apr 2024
Response from Nancy Y. on 17 Apr 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Shirley

Great costumer service
Stayed 1 night in Apr 2024

10/10 Excellent

Cheleen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would love to come back here again…Thank You Des for helping out will never forget how you treat us customer with a smile and AWESOME CUSTOMER SERVICE! would recommend this place to everyone! THANK YOU!
Stayed 3 nights in Mar 2024
Response from Brand Experience Team on 3 Apr 2024
Hi Cheleen, We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Natalie #Team6

10/10 Excellent

Nicholas

Stayed 1 night in Mar 2024

8/10 Good

Sio

Liked: Cleanliness
Everything is all good ty
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi Sio,Thank you for positively rating your stay!!Maz K.#Team6

10/10 Excellent

Francis

Liked: Staff & service
Everything was great just wish they had laundry services
Stayed 1 night in Mar 2024

8/10 Good

Sio

Travelled with family, Business traveller
Liked: Staff & service, amenities
Every thing is okay
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi Sio,Thank you for positively rating your stay!!Maz K.#Team6

10/10 Excellent

Sio

Liked: Cleanliness, property conditions & facilities
Everything is okay
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi Sio,Thank you for positively rating your stay!!Maz K.#Team6

10/10 Excellent

Cheleen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never have a problem since i stay here…
Stayed 3 nights in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi Cheleen, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

4/10 Poor

Jennifer

Disliked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 29 Mar 2024
Hi Jennifer,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

4/10 Poor

Francis

Travelled with pets
Disliked: Amenities
Location is the only thing good
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi Francis,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Cheleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank You Des for Your Awesome Customer Service!
Stayed 4 nights in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi Cheleen,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6

10/10 Excellent

Annadivine

Stayed 2 nights in Mar 2024

2/10 Terrible

Wesley

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
the front desk staff kicked me out of the hotel even though i had paid online (through expedia) and didn’t check in with the front desk. i attempted to call the front desk and the phone rang on and on no answer. it’s freezing outside with sideways rain and wind and these so called staff have been keeping the lobby locked and forcing customers to stand outside in the cold and communicate thru a night window DURING THE DAY. so instead of phoning my room and letting me know i needed to fill out more paper or something (it still wasn’t made clear to me what exactly i was supposed to do) these lovely staff people kicked me out. they sent a homely little man to WATCH ME pack my things while he stood in the doorway of the room (that i’d PAID FOR) with the door wide open with the wind and rain coming in acting like i was some sort of criminal. the beautiful staff of this gorgeous establishment then lied to me about when the manager would be on duty and refused to give me a means of contacting said manager, actually repeatedly shouting WE WILL NOT GIVE U THE MANAGERS HOME PHONE NUMBER, which i wasn’t asking them to do in the first place. later after getting in touch with expedia, this paradise of an inn then refused the request for a full refund. so after treating me like a criminal and a dog and kicking me out of a room id paid for, these god blessed children of christ also thought they were ENTITLED TO MY MONEY. jesus take the wheel. dont ever stay here.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Roy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Cheleen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love there customer service…Feel welcome whenever i booked a reservation with them.. Love the positive vibes and welcoming us with a SMILE!..
Stayed 4 nights in Mar 2024
Response from Nancy Y. on 19 Mar 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Henry Jr

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how peaceful it is and a very safe place. Don’t have to worry about anything. Very relaxing.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Cheleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love there customer service..when ever i booked a reservation i have no problem with them at all…
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 Excellent

Jennifer

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love it
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar 2024
Thank you for the perfect rating!!Nancy Y.#Team6

10/10 Excellent

Cheleen

Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff and everything…
Stayed 4 nights in Feb 2024
Response from Brand Experience Team on 29 Mar 2024
Hi Cheleen,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

10/10 Excellent

Roosevelt

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely nothing
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Roosevelt,Thank you for the perfect rating!! Maz K.#Team6

4/10 Poor

Dawn

Stayed 2 nights in Feb 2024

10/10 Excellent

Zane

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and rooms were very precessional and nice! All in all a very good safe and comfortable stay!
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Zane,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Sun

Disliked: Cleanliness, amenities, property conditions & facilities
Dorthy I booked nonsmoking and room smells like astray. Filthy and door key did not work. I will never stay at motel 6 I could not sleep because I felt unsafe. There were strange guys wondering around parking. I am glad I could get out safely next day!
Stayed 1 night in Feb 2024
Response from Nancy Y. on 7 Mar 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 7 Mar 2024
Hi Linda,Thank you for the amazing rating!! Maz K.#Team6

8/10 Good

Toni

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 7 Mar 2024
Hi Toni,Thank you for positively rating your stay!!Maz K.#Team6

6/10 Okay

Toni

Travelled with family
Liked: Staff & service
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 7 Mar 2024
Hi Toni, We are glad you enjoyed your stay!Maz K.#Team6

10/10 Excellent

Morgan

Business traveller
Liked: Staff & service, property conditions & facilities
The room was fine, but I was stuck in a smoking room that was very stinky.
Stayed 1 night in Feb 2024
Response from Nancy Y. on 7 Mar 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 7 Mar 2024
Hi Jessica,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6