Suzhou West Hill Scenic Area

Sticky surfaces, traces of spit and other disgusting things on the walls and in the shower, the air conditioner works when it feels like it and it's completely moldy inside, clear traces of mold in the corners of the room. The worst was a constant smell of sewage coming up from bathroom and sink. The last day the smell got so bad i felt nauseous, there were even flies that i guess came up from the sewage. The room doesn't remotely worth the price.

If you’re booking this place for an amazing room with an amazing view and a bath tub by the window you will not be disappointed. If you are booking this for the pool area, don’t get your hopes up, it feels more like a public bath house than a luxury hotel pool, similar feel with the spa. The overall hotel and rooms are nice, I just felt like they needed a deep clean and a bit of TLC, grouting etc. light switches and AC seemed to have a mind of their own and didn’t always respond to pressing the light switches. I loved staying here, but that’s my constructive criticism. It misses a few of those tick boxes that take it upto being a world class hotel. More of an Instagram hotel that looks great for the pictures