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Reviews of Hotel Elements

3 out of 5
Hotel Elements
Vairagi Vadi Nr. Surat Railway Station, opp Delhi Gate, Surat, Gujrat

Reviews

9.2

Wonderful

Rating 10 - Excellent. 7 out of 9 reviews" "
Rating 8 - Good. 0 out of 9 reviews" "
Rating 6 - Okay. 2 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

krunal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property but neighbors around property make so much noise
Stayed 1 night in Mar 2024

10/10 Excellent

sankaran

Travelled with family
Liked: Staff & service
Great customer service
Stayed 1 night in Feb 2024
Response from Shubham Rajput ( General Manager ) on 28 Feb 2024
Dear guest, thank you for posting your appreciative comments about your experience. I am delighted to note that you felt special and the services arrangements were to your satisfaction. It is through delighted customers that a hotel gains its true recognition. Your positive sentiments have been shared with the team. It is feedback such as yours which motivates the entire team to continue striving for excellence. My team and look forward to welcoming you back soon

6/10 Okay

Farhaanah

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel itself is very clean , modern and nice . The only issue is they do not have hot water in the shower . We complained to the reception several times during our stay for this reason . Also we wanted to check in a day later then we had originally booked but the hotel refused to credit us for this night we didn’t stay .
Stayed 4 nights in Feb 2024

10/10 Excellent

shailesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect but I forgot my passport at home and they do need it so there was some disappointment but they settle with passport picture. Also they should reduce volume of elevator announcement. Overall it was nice stay.
Stayed 1 night in Jan 2024
Response from Shubham Rajput ( General Manager ) on 28 Feb 2024
Dear guest, thank you for posting your appreciative comments about your experience. I am delighted to note that you felt special and the services arrangements were to your satisfaction. It is through delighted customers that a hotel gains its true recognition. Your positive sentiments have been shared with the team. It is feedback such as yours which motivates the entire team to continue striving for excellence. My team and look forward to welcoming you back soon

6/10 Okay

Nagesh

Travelled with family
Stayed 1 night in Dec 2023

10/10 Excellent

Kashmira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Pradeep

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property near diamond market. Room was maintained and services was good .. staff is very helpful and must stay if you want to good property near by station, diamond market, textile market...

10/10 Excellent

Pathik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean well develop, near station area , near textile market , near daimond market , service was best

10/10 Excellent

prit

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience with the element hotel surat its good for guest who is travelling for surat diamond market and textiles market. Staff was very cooperative and helpful