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"Great front desk staff, while in the middle of a disaster."

"Dysfunctional"

"Clean and great staff. "

"Miss booked for the wrong week, via app and showed up a week early. Books on site still stayed, for the same days. Management was supper hard next to impossible to get too. Expedia was willing to refund but hotel never answered to issie a refund"

"Clean and beautiful hotel! "

"The team working at Willows is superior under the expert leadership of Charles Chan!! Calm, clean natural environment that creates an instant relaxation for a stressed soul. Logan and Collin are 2 employees that make every visit and every person feel special. Barking Frog is a must for meals, especially breakfast. Joey makes perfect eggs and a meal becomes an event with Angie and Mo. THANK YOU to everyone!!!"

"The room was clean. Service was good as well."

"Very nice staff, quick check-in, free parking!"

"Excellent experience! Pros: comfy, clean, professional and friendly staff. Lots of charging ports in the room. Breakfast is awesome; yogurt, pastries, waffles, whole fruit, biscuits and gravy, eggs, chicken sausage, cold cereal, toast, flavored coffee creamers and juice! So many options, I may have missed something. Cons: Bathtub wasn’t flat on the bottom so it was a little hard to stand and not fall. The hotel was at capacity full, it was very difficult to find parking in the dark and...

"Staff was friendly. Good location. Thanks!"

"I am writing to formally express my dissatisfaction regarding our recent experience at your hotel. The poor service was evident from the moment we arrived to complete the check-in process. Additionally, the extra charges were not disclosed at the time the reservation was made, which we consider a lack of transparency. Due to these circumstances, we felt compelled to cancel our stay and not proceed with the accommodation. This experience was both disappointing and inconvenient. We respectfully...

"You could not ask for a nicer quiet B&B and the hosts were amazing. You will be all by yourself as they only host one couple at a time. On Cottage Lake the facility is warm and friendly, and a little dated with the layout. It's private and breakfast is served at whatever time you want, and it's excellent! A very nice getaway that seems away from everything but only half hour-40 minutes or so from Seattle. "

"the room was fine staff was fine we checked in and got ready for our show came back after dinner put our stuff in the refrigerator we turned off tv to go to sleep and there was a really loud noise coming from the entertainment center but we had to be up early Saturday to work our show Saturday morning everything was warm in the fridge and water on the floor we had to toss out all our food into the garbage had to stop at a store to replace what we lost when we got back from our show i went to...

"It was a great stay"

"If you lower your expectations then you’ll be ok. Room was clean. Plenty of parking. Price was good. On the other hand, the TV never worked and the toilet leaked. But, yeah, I’d stay there again. "

"Hotel was fine but they charge 38 dollars to park your car or 60 for vallet which is ridiculous and i didnt see that disclosed before booking. Hotel is on the eastside not in downtown Seattle so charging for parking is ridiculous and street parking isnt possible due to the towncenter strict overnight parking rules."

"It’s a little difficult to get to, but going to Marymoore Park was a piece of cake"

"Room was awesome. Even had a small kitchen to it! "