Search Hotels Near Stanford Health Care - Valleycare Medical Foundation, Pleasanton

"Our room had a bright light shining into it and the black out curtains had holes. The next door plumbing was super loud. The staff was nice and the parking was great. But our linens were stained. We were there three days and one day our do not disturb sign was ignored while we were gone and the room was cleaned. I was a little disappointed because I love La quintas and this one was not as cool as I’m used to. Oh and the internet was awful. Totally useless. I had to have my biz zoom meeting at a friends office. "

"Most of the time four points is an exceptional hotel however, this time they fall far below par. The quilt on the bad had been washed so many times, the Batting/wadding inside clumped and looked disgusting when held up to a light. The shower drain was extremely slow, you ended up in standing water. Shower curtain was inefficient and flooded the bathroom. There was no Kleenex in the dispenser."

"I really wrist. I read the reviews before I stayed here my adult son and I needed a place to chill for three days. Hotels.com has no clue on what they promote on their website regarding this hotel. I picked the hotel because it had a kitchenette, a pool and a continental breakfast all three of them were incorrect. The pool is closed. The continental breakfast was a grab and go. It was cold water down coffee instant oatmeal, and granola bars the kitchen was non-functioning one of the stoves barely worked, and there was no kitchen items in room. I had to request them and it wasn’t everything that was even listed on the website. It was filthy. Staff was rude. The entire hotel smelled like smoke. My feet were black from walking around the floor in the hotel room. The air-conditioning was falling apart you could see the dirt and filth that it had of been cleaning years. It was mold all around the bathtub. I reported it to the staff. None of them seemed to care. Avoid this hotel at all cost hotels.com really doesn’t care about what they put on their website. "

"Liked the room, nice seating for watching TV, and a small kitchen was nice"

"Staff was very nice and professional."

"I booked through Expedia (prepaid). I got the receipt. When I checked in, the front desk receptionist could not find my reservation. I showed her tge receipt and she gave me a room with the condition that I emailed her supervisor my receipt. I did just that. The next day, I checked out and asked the front desk if they heard anything from their manager about my reservation. They did not see any notes from their manager. They gave me another email of another manager/ supervisor so that I can email my receipt from Expedia. I did that too. Until now, I still haven’t heard back from both managers/ supervisors. There must be some accountability for answering the emails from customers. Definitely this hotel doesn’t care about any of that!!!"

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"The room was clean and spacious. Parking is good and the staff very helpful and friendly."

"This hotel provides a 5 star experience at half the price! Front desk staff were warm and welcoming with every interaction--happy to help both guests and each other with smiles. Very refreshing. Staff kept the communal areas immaculate, and the housekeeping staff were cheerful, helpful, and thorough with servicing the rooms. Breakfast was much better than your typical hotel fare. Location is great--easy access to the interstate and great restaurants and shops, and the pool and workout rooms were much better than expected. Great place to stay "