"Marriott has always been a part of my travel plans, it has always been my first choice when it comes to hotels out of town. I have to say, though, this time I was thoroughly disappointed. I expected the complimentary breakfast, as is common in various locations across the U.S. nation, but here at Marriott Downtown Greensboro, it had to be paid for. The bedroom, claimed to house 4 people, felt small and almost claustrophobic. And to add to that, we had to share a bathroom without a fan for the fog from the shower or to disperse the smell of a meal's aftermath. It was uncomfortable, to say the least.
It would be unfair, though, not to mention the help of the staff, especially the young gentleman who provided us hot water for some tea around the nighttime. I wish I had gotten his name, but I will be forever appreciative to him--his customer service was exemplary.
If and when I return to Greensboro, NC, I will not be returning to this hotel. I would rather book at the Hyatt a couple minutes away, who offers free breakfast, enough square feet for 4 people, and a fan in the bathroom when sharing such a tight space--all for the same price.
I expected more from such a well-known hotel company, one I have been in partnership for years. I will have to think twice before booking with Marriott again."
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