The Norfolk Lodge Hotel

Property class: 3

Choose dates to view prices

Reviews

8.2 out of 10
Very good
Located close to St. Helier Town Hall and Port of Jersey, The Norfolk Lodge Hotel provides a free breakfast buffet, a terrace and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a gym.
The current price is ฿6,416
฿6,737 total
includes taxes & fees
9 Oct - 10 Oct

Popular amenities

  • Free Wi-Fi
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

A hotel room with a large bed, a desk with a chair, a small table with a vase, and a window with curtains.

Standard Double Room

8.4 out of 10
Very good
(6 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

A hotel room with bunk beds, a large bed, a chair, and two wall-mounted lamps.

Family Room

9.2 out of 10
Wonderful
(5 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Single Room

A hotel room with a bed, bedside tables, a nightstand, a wall-mounted artwork, and a window with curtains.

Single Room

7.0 out of 10
Good
(2 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Double or Twin Room

A hotel room with two beds, a desk, a chair, and a window with curtains.

Double or Twin Room

8.0 out of 10
Very good
(4 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room, Annex Building

A hotel room with two beds, a desk, and a window with curtains.

Family Room, Annex Building

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed
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About the area

Located in St. Helier, The Norfolk Lodge Hotel is in the suburbs and near the beach. The area's natural beauty can be seen at St. Helier Beach and Havre des Pas, while La Hougue Bie and Jersey War Tunnels - German Underground Hospital are cultural highlights. Don't miss out on a visit to Jersey Zoo. With kayaking, waterskiing and parasailing nearby, you'll find plenty of adventures in the water. Visit our St. Helier travel guide
Map
Rouge Bouillon, St. Helier, Jersey, JE2 3UZ

What's nearby

  • A beige building with a wooden double door, two windows, and a stone pathway leading to the entrance.
    The Georgian House
    8 min walk - 0.7 km
  • The entrance to Central Market with ornate red gates and hanging flower baskets.
    St. Helier Central Market
    13 min walk - 1.1 km
  • St. Helier Town Hall
    11 min walk - 1.0 km
  • King Street
    12 min walk - 1.1 km
  • Port of Jersey
    18 min walk - 1.6 km

Getting around

  • Jersey (JER)
    16 min drive

Restaurants

  • Shuga
    12 min walk
  • Kyoto Restobar
    7 min walk
  • Locke’s
    12 min walk
  • Bella Italia
    11 min walk
  • Gerry's Fish Bar
    7 min walk

About this property

The Norfolk Lodge Hotel

  • Hotel near Port of Jersey
  • Located close to St. Helier Town Hall and St. Helier Beach, The Norfolk Lodge Hotel provides a free breakfast buffet, a terrace and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
  • Additional perks include:
    • An indoor pool and outdoor pool access nearby, along with sunloungers
    • Free self-parking
    • Access to a nearby indoor pool, a TV in reception and smoke-free property
    • A 24-hour front desk, a front desk safe and tour/ticket information
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 101 rooms offer amenities such as free WiFi.
  • Extra conveniences in all rooms include:
    • Bathrooms with baths or showers and free toiletries
    • Wardrobes/cupboards, travel cots and electric kettles

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  • Free Wi-Fi
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8.8 out of 10, Excellent, 1,037 reviews
The price is ฿3,926
฿4,122 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby outdoor pool
  • Indoor pool
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • Lift (79 centimetre wide door)

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 9 October and 3 April.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Cots (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector and window guards

We should mention

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Frequently asked questions

Does The Norfolk Lodge Hotel have a pool?

Yes, this property has an indoor pool and outdoor pool access.

How much does it cost to stay at The Norfolk Lodge Hotel?

As of 8 Oct 2026, prices found for a 1-night stay for 2 adults at The Norfolk Lodge Hotel on 9 Oct 2026 start from ฿6,416, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Norfolk Lodge Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Norfolk Lodge Hotel?

Self-parking is free at this property.

What time is check-in at The Norfolk Lodge Hotel?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at The Norfolk Lodge Hotel?

Checkout is at 10 AM.

Where is The Norfolk Lodge Hotel located?

Situated near the beach, this hotel is within 1 mi (2 km) of St. Helier Town Hall, Port of Jersey and St. Helier Beach. Havre des Pas and La Hougue Bie are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Norfolk Lodge Hotel Reviews

8.2

Very good

8.8

Cleanliness

7.6

Location

9.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 159 out of 495 reviews
Rating 8 - Good. 229 out of 495 reviews
Rating 6 - Okay. 81 out of 495 reviews
Rating 4 - Poor. 15 out of 495 reviews
Rating 2 - Terrible. 11 out of 495 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great & welcoming staff. Great food. Very tidy rooms
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very accommodating. Staff kind and helpful. A little out of the centre, but a good bus service directly outside. Woukd definitely stay again
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
good breakfast and helpful friendly staff
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good accommodation considering the building is quite old and has been extended. Lots of stairs up and down corridors. Main entrance to lobby up a flight of stairs. Really not suitable for someone with mobility issues. However the staff were very helpful with our luggage. Not impressed by the restaurant evening meal. Carvery style menu with very few vegetables on offer. We found the bar meal menu was better. Fresh cooked to order. Breakfast was good however the grab and go bag we ordered for our early departure was of poor quality. Only 4 items plus coffee in each bag!Didn’t add up to the cost of the breakfast paid for on booking.
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No air con & record temperatures made life very uncomfortable. Breakfast was excellent with good selection of hot & cold food, All staff were well trained & friendly & very helpful. Our main problem was our room was at the front corner of hotel overlooking a main road & roundabout,the traffic noise was really loud and did not subside until after midnight,the hotel was full until our final day so changing rooms was not an option.
Stayed 7 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food selection especially the evening meals was very good and so were the breakfast. Pleasent staff and very helpful
Stayed 7 nights in Sep 2025
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
Very nice hotel …..staff very good also
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Very enjoyable stay. Helpful and friendly staff.
Stayed 2 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable and spacious. Staff all very helpful. Had continental breakfast, by choice, which had a good range of choices. Enjoyable break
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet,the food was very nice ,clean and the staff was pleasant .
Stayed 4 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel staff very polite and helpful
Stayed 7 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are clean.... and warm. The heated pool is lovely. Mainly older guests stay. Perfect location for walking into st helier (10- 15 mins). Staff couldnt do enough for you. Food was good, a different selection every night. A nice bar with at least the basics of each type of drink.
Stayed 7 nights in Oct 2025
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Excellent stay, everything was good, only downside was traffic noise and bin collection around 5-30 a.m.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A perfect little gem in St Helier

Another wonderful stay. Staff were fabulous. Room clean and spacious. Food fabulous.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mini Break.

We stayed here for 3 nights while we were on Jersey and this was just what we wanted. The staff we very friendly and very helpful and we would stay here again if on the Island.
Stayed 3 nights in Sep 2023
Verified review

6/10 Okay

Hotel was nice but just needs a tidy up. Seems to be a hotel for the older generation. A good walk to the town from the hotel but overall no complaints
Stayed 4 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great break

Lovely hotel although the bedroom floors creaked a lot. Staff were all wonderful and there was entertainment on through the week, but oddly not at weekends. About a 15 min walk into St Helier, but there is a local bus. I guess the hotel is for the older generation, but that suited us just fine
Stayed 6 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the Norfolk Lodge with my family. It was a great location. It was easy to get to the bus station with regular services around the island.The hotel is central and would recommend for those wanting a budget stay. Breakfast was plentiful and staff attentive. Entertainment every night if that's your thing. Jersey is beautiful and would stay again if returning.
Stayed 5 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
We stayed for 4 nights and enjoyed ourselves. The hotel itself is a little tired but very clean. We went to the pool once and enjoyed it. The breakfast was great. The staff were all lovely and special mention to Irina at brekafast who was consistently especially lovely with us. We will return as/when we return to Jersey.
Stayed 4 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took our car the hotel was near the harbour in a good location, the main shops were in a short walk and so was the marina, lots of parking places at the hotel, main thing was the hotel the staff were excellent so helpfull no matter what problem you have they will sort it,they all were so professional, the food and choice was excellent all in all i couldn't fault it, i have'nt mensioned the swimming pool and the gym all in the price one good hotel and well run.
Stayed 5 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
Hotel was really clean but old style furnishing. Went swimming, the hotel dod not offer dressing gowns and slippers which was a bit difficult as there was no where to place our clothes. But overall the staff were very friendly and the service was very good.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Worth a stay.

Room was a bit dated. 1 solitary pucture on the wall. But it is the Channel Islands and it's either excellent or there is a big drop in style and standards regarding rooms. The staff, food and othe amenities were excellent.
Stayed 5 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent - professional, friendly, courteous, helpful and understanding. Always willing to help out and provide support when needed. The food was also to a high standard. The only downside to the hotel is that it is an old building so whilst the rooms are clean and tidy there are a lot of stairs in parts of the building which could causes issues for people with mobility problems although there are some easy access rooms avaialble.
Stayed 1 night in Jun 2024
Verified review

6/10 Okay

Liked: Cleanliness, room comfort

Ok

Neat, tidy and spacious rooms with free full breakfast provided. In view that there is no air-conditioning in the room and guests must open the windows to get fresh air, the only drawback is that the windows are not fitted with mosquito screens.
Stayed 3 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The staff are all very friendly and helpful. The room was A nice size unfortunately it was very noisy with traffic at night even with the windows closed. The bathroom is extremely bright as there is no blinds to block the sun out. It is not very good for disabled people as there are lots of stares. Saying that I would recommend. .
Stayed 3 nights in Jun 2024