Search Hotels with Pool in Springwater

"Staff was friendly & helpful, even though my check in was around midnight."

"Place was good for my one night stay. The staff was very accommodating for my late check in"

"Rooms were extremely clean and comfortable, good pillows, great shower, very quiet. Breakfast was good and so was the coffee."

"Breakfast was fresh when I went out at 7 am love the waffle maker staff helped me since it was beeping and I didn’t know unit had to be flipped over "

"Everything was as expected: very clean, nice staff, easy drive to RIT campus from this location."

"The room was very clean and the staff was very good and helpful. The only negative was that the door to the room was not easy to open or close properly. It needed to be fixed correctly. "

"Terrible customer service. Was not recognized as a member. Wouldn’t add my rewards number. We requested a roll away bed ahead of time. Was told they didn’t have it on reservation. Only one staff member was working. Was very rude and disrespectful to us. Wouldn’t let us speak to his manager. Told us they didn’t have any roll away beds which is the only reason we stayed there since we are a family of 5. As a loyalty member I would stick with Hilton after this experience. We couldn’t get pillows or anything from the front desk. No one would answer. Would like a REFUND!!!!!"

"I was not told until I checked in and paid that there was no elevator and I had to lug my stuff up 2 fights of stairs. I am physically able but at times travel with older folks who would not be able to do that. I got there late and the vending machine on 2nd floor did not work to get drinks. I told the desk next day. Breakfast was fresh and food area very clean. Maybe a few food items for those who arrive late to buy would be good. "

"Yes breakfast was wonderful! Temperature of hot tub was great "