Search Hotels Near Springfield Contemporary Theatre, Springfield

"Breakfast was good. Hotel needs updated. "

"Great staff, clean rooms and decent breakfast."

"Excellent place to stay! Extremely nice rooms and the staff if very friendly! We stay there whenever we travel to Springfield."

"Very clean, and great staff"

"Cute place. Clean, comfortable bed. However, skylight in bedroom had us up early and storm one night, with rain pounding on skylight, made it hard to sleep. Nice sitting area, but no TV in that room. Could only watch a TV from bed. There was a kitchenette, but had no amenities. Really no different than hotel room as it had a mini frig, microwave with a sink. No type of basic dishes for food as you would expect a kitchenette to provide. Had a type of coffee maker, with directions, but no coffee was provided. Elevator did not work so we had to lug our things up a large staircase. When i texted agent about elevator, no response, so it was not repaired two days later when we left. Parking outside indicates only 2 hour parking between 8 am and 5 pm so we contacted agent about parking and their response was that those rules are not enforced, and it appears that it isn't enforced, but it did cause us some concern. The attached coffee house was convenient, but a little pricey."

"Spacious unit, great air conditioner, roomy bath tub, comfortable bed."

"This was my first time at this hotel. I really liked it and it will become my go to place when I am in Springfield. Very cool lobby, great employees, just an all-around breath of fresh air for Springfield. The perfect business traveler room! Lots of plugs! Loved the steamer instead of an iron! Good breakfast! Neat place!"

"I think my major concern was the status of the carpet in the room that I was given - the carpet was very stained. I understand that the policy is now to have certain rooms set apart when you are traveling with pets, but when you are given a room where it is obvious dogs have had "accidents" on the carpet your own dogs are drawn to those areas. I travel with my small dogs several times a year and I wish all hotels which allow pets would install vinyl flooring in the rooms so that guests don't have to deal with odors and obvious wear from other animals. In the future, I'm going to make sure that I only stay at hotels with vinyl flooring. Sounds petty but it is a big concern for me. My dogs are very good at using the bathroom outside in designated areas but again, they're only dogs, and they are attracted to evidence of other dogs."

"About thirty minutes after getting to my room, I went into the bathroom and sit down, and almost ended up in the bathtub. The toilette was not connected to the floor. The bathroom floor was completely flooded. I went down to the front desk and reported it. They didn't offer another room, and didn't have anyone available to come up and check it out. Their solution was to give me a handful of towels to sop it up with. I put them on the floor and, when I checked an hour later, they were floating on the floor. Water was still coming out. I went down to the desk again, and they told me they couldn't do anything about it. I was on the third floor, and had to use the public restroom in the lobby for my stay. They told me the next morning that I would be compensated $10 for not having access to my bathroom. I expected a full refund, and I believe anyone else would expect the same. It's been 10 days, and they still haven't even refunded the $10. I would have given them one star, but the continental breakfast was above average. I guess if I want a full refund, I should at least pay for the breakfast. I've stayed here before, so I guess I'm just disappointed with their resolution. No bathroom, no shower should equal no charge. Thanks for letting me vent a bit "