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"Our room was very clean, a top priority for me. The room we booked was fairly small and lacked decor but with a queen bed it was everything we needed and more for a 2 person overnight stay in Spokane. All of the supplies and consumables - toiletries, towels, cups, coffee were stocked in the room. No need to contact the front desk after check in. Being in downtown Spokane there were the expected city sounds. Hotel Ruby is aware of this and supplies ear plugs should you need them. We had a little trouble accessing our mobile key but the front desk was staffed with friendly personnel upon our arrival and they quickly made us key cards for our stay along with providing some dinner recommendations. They also provided treats for our dog who traveled with us. There were three options for breakfast at the adjacent Rosies restaurant that were included with our stay - breakfast burrito, breakfast sandwich and one other item I cannot recall. We had the burrito & sandwich which were both good and filling for the average appetite. Each came with a small cup of fresh berries. If you chose another item from the menu, instead, you would receive a $6 credit toward that item. We went on a Saturday morning and it was quite busy around 9 am. If you are in a hurry it is a good idea to plan accordingly and possible arrive earlier. Food quality was worth the wait in my opinion. Our son goes to college in Spokane and I hope we will be able to stay at Hotel Ruby on future visits. "

"Comfy bed."

"The beds were horribly uncomfortable! My son was walking around barefoot in his feet were black...gross. Our curtains in our room were broken so they would not shut all away. Half our plug ins dis not work. "

"The breakfast"

"My favorite hotel in downtown Spokane! Great deal, great staff, and a well maintained facility."

"They overbooked so couldn’t give us the double queen room I booked. Ended up not getting a room."

"None of the sheets were washed. Our toilets didn't flush. Cable cords were cut and had no ice or drinking water available "

"Room was clean, good price. "

"The restaurant downstairs had very good food. The staff in the entire hotel was great! The location was perfect! We were able to walk to everything we wanted to see. I highly recommend staying here!!! We'll be back for sure!"