Search Hotels Near Spa World, Osaka

"The room was lovely, well appointed and spacious. It could do with some soundproofing, we were on L12 facing the train tracks and we could hear the trains going by"

"Bath water not hot."

"Everything about Hotel Toyo was great, I would go back again and again to this place"

"Very good"

"This hotel is part of a bigger business of running a large public spa , called Spa World, visited by many locals. Understanding that then you’d understand the particular way the hotel asks of its customers, such as checking your shoes upon arrival and walking around in your bare feet until you leave the hotel. Our room is in the annex building and walking around without shoes in March’s cold weather is odd, especially when the bridge connecting the two buildings is basically outdoors. There is no telephone line in the room so when we needed something we had to walk all the way to the front desk in the main building to request it and then a staff member would walk with us back to our room to take a look at the problem. The business model is to apply Japanese efficiency to cost cutting, not customer service. Everything is DIY. We don’t mind that in general, but… They charge extras for using the spa , which attract a lot of local young people. The property is near the city zoo so there are a lot of young families with kids using the facilities of the hotel. Expect the staff not being able to communicate in English and using quite a bit of Google Translate in interacting with them. I enjoyed going to the spa area but it would have been a much better experience if they apply some of their Japanese efficiency to customer service , not just cost cutting. I felt like paying a Hilton price but getting a Travel Lodge motel service ( hay but the motel is connected to the Spa World). "

"Clean room,always smelled good, close to the city and great izakaya right next door "

"Location was a little off the beaten path but the place itself was nice and clean with reasonable amenities "

"Really good for this price. Shower is clean."

"Very clean, staff is very friendly and helpful, at a great area. Everything was comfortable. A bigger bathroom than most hotels. Big window for natural light. Lots of free amenities. Great smell too. "