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Reviews of Courtyard by Marriott Southington

3 out of 5
Courtyard by Marriott Southington
1081 West Street, Southington, CT

Reviews

8.8

Excellent

Rating 10 - Excellent. 218 out of 353 reviews" "
Rating 8 - Good. 75 out of 353 reviews" "
Rating 6 - Okay. 37 out of 353 reviews" "
Rating 4 - Poor. 18 out of 353 reviews" "
Rating 2 - Terrible. 5 out of 353 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel on a few occasions and have been very pleased each time.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The receptionist heling us to check-in was really kind and helpful.
Stayed 1 night in Feb 2024

10/10 Excellent

Jasmin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Location is amazing. So many restaurants and store right by.
Stayed 1 night in Jan 2024

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Staff where very friendly..
Stayed 1 night in Jan 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Great amenities, clean hotel facilities, gracious service staff, wonderful room ! On site Starbucks & menu was fabulous and convenient! Too cold to head out for coffee in morning. Could not ask for more!
Stayed 1 night in Jan 2024

10/10 Excellent

Vincent

Stayed 1 night in Dec 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk and bar staff was phenomenal. Both very friendly, helpful and professional. The breakfast food was exceptional however my wife had issues getting waited on because according to her they seemed to be hiding and on several occasions had to ask the front staff if the kitchen was open. Otherwise it was the perfect hotel and location. Best Courtyard i have ever stayed at. Highly recommend and will definitely stay there again regardless of the room rate charged.
Stayed 6 nights in Dec 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Jacqueline

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Booked a double had to move to a king. Slightly annoying after a 6 hour drive but overall stay was good!
Stayed 1 night in Dec 2023

8/10 Good

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Curt

Liked: Cleanliness, property conditions & facilities
Nice service at the bistro.
Stayed 3 nights in Dec 2023

10/10 Excellent

Evric

Stayed 1 night in Nov 2023

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Victor

Stayed 1 night in Oct 2023

8/10 Good

John

Very clean and personal very helpful
Stayed 1 night in Oct 2023

10/10 Excellent

Zoey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Lyndsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, but be extremely cautious where you park
The hotel itself is very clean, easy to find and has wonderful service. Only downfall and a very big one which isn’t necessarily the fault of the hotel was that our car was broken into and damaged while parked in parking lot overnight. If you stay here, please park in the front lots closer to the front entrance.
Stayed 1 night in Sep 2023

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit the boys
Staff was helpful and friendly, hotel was well kept. If only other occupants were more thoughtful of others trying to get some sleep.
Stayed 3 nights in Sep 2023

8/10 Good

Tirzah

Travelled with family
Property was conveniently located for my needs.
Stayed 1 night in Sep 2023

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2023

10/10 Excellent

Bilyk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Friendly, helpful staff.
Stayed 1 night in Sep 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is it very clean and sharp looking hotel
Stayed 1 night in Sep 2023

10/10 Excellent

Xiangyu

Stayed 1 night in Aug 2023

10/10 Excellent

Kabreena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

DOROTHY, BUXTON

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and accommodating, room was fresh and clean. Lovely linens and bedding. Easy access from highway. Will definitely recommend and stay there again
Stayed 1 night in Aug 2023

6/10 Okay

Dorothea

Travelled with family
Disliked: Cleanliness
there were ants all over the room. I had to use my hair spray to kill them. Had to tell them twice about them before they did something. I was checking out anyway so it did not matter to them. I hope you consider some kind of rebate for my trouble.
Stayed 2 nights in Jul 2023

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great hotel. Clean and everything you need. Staff was great.
Stayed 2 nights in Jul 2023

10/10 Excellent

Terri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the highways east and west but no noise from the highway. Small cocktail bar. Close to shopping.
Stayed 3 nights in Jul 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

4/10 Poor

Cynthia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel itself is nice but the staff was bad. I requested early check in, I called the night before as instructed . When I got there the room wasn’t ready. I was told that the housekeeping is cleaning our room which was room 134. I asked the front desk if there’s another suite room available and was told that only room 134 was available. The room will be available at 4pm. We had a wedding to attend to at 4:30 pm. The venue was about 25 mins away. I went back to the front desk at 4pm to check in. Guess what?? I was given a different suite, room 132. That lady in the front desk lied to me. Room 132 was available the whole time and she didn’t even bother giving it to me earlier. I asked for the manager and she told me that she is also the manager. Unbelievable! I’m not sure if she’s really the manager. They shouldn’t hire those kind of people in that hotel.. very rude and unprofessional. I will take a chance in the hotel across them, Homewood by Hilton next time. They have better rate and good breakfast included. I will never go back to that courtyard ever again.
Stayed 1 night in Jun 2023

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Modern and clean hotel. It's nestled in a shopping plaza so you have access to lots of others businesses like Starbucks, Popeyes, and more. Parking is free which is very convenient. Beds were comfy and room was quiet. The hotel offers an eating area to order breakfast and other items. We didn't use the gym but it looked spacious and clean. I'm very particular with noise and cleanliness with hotels and I would highly recommend it and return for a future visit.
Stayed 1 night in Jun 2023

6/10 Okay

mort

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Jun 2023

10/10 Excellent

Bud

Stayed 2 nights in Jun 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Alejandra

Stayed 1 night in Jun 2023

4/10 Poor

Carl

Disliked: Property conditions & facilities
Liked: the location to gas stations, restaurants and highway.
Stayed 1 night in May 2023

8/10 Good

john

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased
Stayed 5 nights in May 2023

4/10 Poor

Pamela

Stayed 2 nights in May 2023

10/10 Excellent

Barrington

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was fine
Stayed 1 night in May 2023

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Door lock didn’t work and told it couldn’t be fixed asked for every other day house cleaning but didn’t happen
Stayed 6 nights in May 2023

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff from housecleaning to bartender were very friendly and personable. The rooms were newer and modern looking. That being said for someone staying longer than a day more drawers for clothes would be nice. I hardly heard our neighbors but the windows are paper thin so you hear the road noise clearly (highway and local). If you enjoy sushi go to Sweet Mango. It’s much better than the place next door to the hotel. Although there is no pool that is actually a plus. When we stayed across the street we found the locals would stay overnight to bring their kids which brought more noise to the rooms. Overall a nice place and I would return
Stayed 14 nights in May 2023

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent
Stayed 1 night in May 2023

10/10 Excellent

David

Stayed 2 nights in May 2023

10/10 Excellent

Colleen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new and very nice
Stayed 1 night in May 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Merva, Brooklyn

Stayed 1 night in May 2023

10/10 Excellent

Michael

Stayed 1 night in May 2023