Kayaking

Reviews of Quality Inn South Lake Tahoe

2.5 out of 5
Quality Inn South Lake Tahoe
4127 Pine Blvd, South Lake Tahoe, CA

Reviews

7.8

Good

Rating 10 - Excellent. 385 out of 1008 reviews" "
Rating 8 - Good. 317 out of 1008 reviews" "
Rating 6 - Okay. 147 out of 1008 reviews" "
Rating 4 - Poor. 94 out of 1008 reviews" "
Rating 2 - Terrible. 65 out of 1008 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Ruslan

Travelled with family
Liked: Cleanliness
Faucet only ran hot water, no cold water, or nearby drinking fountain which made finding drinkable water access difficult
Stayed 1 night in May 2024

4/10 Poor

Darshik

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel room was dirty and old.
Stayed 2 nights in May 2024
Response from CC - Guest Relations Manager on 23 May 2024
Hi Darshik! We're deeply sorry to hear about your disappointing experience with the cleanliness and condition of your hotel room. Providing clean and well-maintained accommodations is of utmost importance to us, and we regret that we fell short of your expectations on this occasion.Your feedback is invaluable, and we will address these issues immediately with our housekeeping and maintenance teams to ensure that our standards are upheld and that such incidents do not recur in the future. We sincerely apologize for any inconvenience this may have caused during your stay. If there's anything else you'd like to share or if there's anything we can do to make it right, please don't hesitate to reach out. We hope for the opportunity to restore your trust in us and provide you with a much-improved experience in the future.

10/10 Excellent

Aravind Kumar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall worth the price for a touristy location. Parking is a hassle. Rooms are nice and clean. Breakfast is standard for this hotel chain.
Stayed 1 night in May 2024
Response from CC - Guest Relations Manager on 23 May 2024
Hi Aravind Kumar! Thank you for your feedback. We're glad to hear that you found our hotel worth the price, despite the parking being a bit of a hassle. We appreciate your understanding and will take your feedback into consideration as we work to improve our guest experience.It's great to know that you found our rooms nice and clean, and that our breakfast met your expectations. If there's anything else we can do to enhance your stay or make the parking process smoother for you in the future, please don't hesitate to let us know. We hope to have the opportunity to welcome you back again soon!

10/10 Excellent

BULMARO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in May 2024
Response from CC - Guest Relations Manager on 23 May 2024
Hi BULMARO! Thank you for your feedback! We're glad to hear that you found our place nice. If there's anything specific you enjoyed or anything we can improve upon to make your next visit even better, please feel free to let us know. We appreciate your support and look forward to welcoming you back soon!

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness
Nothing
Stayed 2 nights in May 2024
Response from CC - Guest Relations Manager on 23 May 2024
Hi Ashley! I hope that you had an amazing stay and everything worked well to your convenience. If you have any feedback or suggestion that can help us improve on our services, please do not hesitate to let us know.

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Convenient location
Stayed 2 nights in May 2024
Response from CC - Guest Relations Manager on 23 May 2024
Hi Don! Thank you for your positive feedback. We're delighted to hear that you had a great experience with our staff and found our location convenient. Providing excellent service and a convenient location are top priorities for us, and we're glad to know that we met your expectations.We look forward to welcoming you back in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to reach out. Your satisfaction is important to us.

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from CC - Guest Relations Manager on 20 May 2024
Hi Kathy! Thank you for leaving us a 5-star rating! We are happy to see from your response that you were satisfied with your stay. We look forward to the next time that we can serve you again.

10/10 Excellent

Jasdeep Kaur, Jandiala Guru

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
King room was really good. Loved my stay
Stayed 1 night in May 2024
Response from CC - Guest Relations Manager on 20 May 2024
Hi Jasdeep Kaur! We're thrilled to hear that you enjoyed your stay in the King room! Providing comfortable and enjoyable accommodations is our priority, and we're delighted that we could meet your expectations. Your satisfaction is important to us, and we appreciate your positive feedback. Should you ever find yourself in the area again, we would be delighted to welcome you back for another excellent stay. Thank you for choosing us, and we look forward to the opportunity to host you again in the future.

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good check in service
Stayed 1 night in May 2024
Response from CC - Guest Relations Manager on 20 May 2024
Hi David! We're delighted to hear that you had a positive check-in experience. Providing efficient and friendly service is a priority for us, and we're glad that our team was able to assist you promptly. Your satisfaction is important to us, and we appreciate your feedback. Should you have any further needs or questions during your stay, please don't hesitate to reach out. We look forward to ensuring the remainder of your stay is just as enjoyable.

8/10 Good

Elizabeth

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Staff was friendly and professional. Location was great. Bathroom needs a little care.
Stayed 2 nights in May 2024
Response from CC - Guest Relations Manager on 20 May 2024
Hi Elizabeth! Thank you for recognizing the friendliness and professionalism of our staff, as well as the great location of our property. We apologize for any inconvenience caused by the condition of the bathroom not meeting your expectations. Ensuring all aspects of our accommodations meet high standards is important to us, including the maintenance of our bathrooms. Your feedback will be shared with our housekeeping and maintenance teams to address any areas in need of improvement promptly. We appreciate your understanding and hope to have the opportunity to welcome you back for a more satisfactory stay in the future.

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a good size, two queen beds, very comfortable. We had a lovely bathroom with a great shower and large sink. It felt like a newly done space.
Stayed 1 night in May 2024
Response from CC - Guest Relations Manager on 16 May 2024
Hi Sarah! Thank you for your positive feedback. We are delighted to hear that you found the room spacious and the beds comfortable. Our team takes great care in maintaining and updating our facilities to ensure our guests have a pleasant and comfortable stay.It is wonderful to know that you enjoyed the bathroom amenities and the overall feel of the newly renovated space. Your satisfaction is our priority, and we look forward to welcoming you back in the future for another enjoyable stay.

10/10 Excellent

Saurabh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from CC - Guest Relations Manager on 16 May 2024
Hi Saurabh! We greatly appreciate your 5/5 rating! It was a pleasure having you as a guest, and we look forward to more opportunities to provide you with a great stay.

6/10 Okay

Frank

Liked: Staff & service
being charged after I had paid for my stay. I was charged 60 dollars for pets and 6 dollars for I’m not sure. Was not advised at checkin I was being charged extra money. Dogs being left unattended in rooms barking, while owners are out on the town. Guests parking in NO Parking zones making it next to impossible to leave, no staff enforcing the rules.
Stayed 2 nights in May 2024
Response from CC - Guest Relations Manager on 16 May 2024
Hi Frank! Thank you for bringing these issues to our attention. We sincerely apologize for the unexpected charges and for any inconvenience this may have caused. Our policy is to inform guests of all fees at check-in, and we regret that this was not properly communicated to you. We will review our procedures with the front desk team to ensure transparency and clarity in the future.Additionally, we apologize for the disturbances caused by unattended pets and the parking issues you encountered. Your feedback will be shared with our management team to address these concerns and enforce our policies more effectively. We appreciate your feedback, as it helps us improve our services and ensure a more pleasant experience for all our guests.

2/10 Terrible

Azeb

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from CC - Guest Relations Manager on 16 May 2024
Hi Azeb! We apologize for any issues that you might have experienced at our hotel. If you can, please let us know what the problems were, and I can assure you that we are will work diligently to ensure a similar situation does not occur again in the future.

10/10 Excellent

Luke

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from CC - Guest Relations Manager on 16 May 2024
Hi Luke! We greatly appreciate your 5/5 rating! It was a pleasure having you as a guest, and we look forward to more opportunities to provide you with a great stay.

10/10 Excellent

Baimin

Good price, they have kitchen and ice machine
Stayed 1 night in May 2024
Response from CC - Guest Relations Manager on 20 May 2024
Hi Baimin! We're pleased to hear that you found our pricing reasonable and that you appreciated the convenience of having a kitchen and ice machine available during your stay. Providing value and amenities that enhance our guests' experience is important to us, and we're glad that these aspects met your expectations. Should you require any further assistance or amenities during your stay, please don't hesitate to let us know. We hope you continue to enjoy your time with us and that we exceed your expectations in every aspect of your stay.

8/10 Good

Hannelore

Travelled with family
Liked: Cleanliness, staff & service
Easy to walk to shops restaurants
Stayed 2 nights in Apr 2024
Response from CC - Guest Relations Manager on 11 May 2024
Hi Hannelore! We're glad to hear that you found our location convenient for exploring shops and restaurants on foot. Providing easy access to local attractions and amenities is important to us, and we're thrilled that you were able to enjoy the nearby establishments. If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back for another wonderful visit in the future. Thank you for choosing to stay with us!

8/10 Good

Alexander

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Low water pressure but good breakfast and very affordable for being close to statline
Stayed 1 night in May 2024
Response from CC - Guest Relations Manager on 11 May 2024
Hi Alexander! We're glad to hear that you enjoyed our affordable rates, convenient location near the state line, and the good breakfast during your stay. However, we apologize for the inconvenience caused by the low water pressure. Your feedback is valuable to us, and we'll look into addressing this issue to ensure a more comfortable experience for our guests in the future. If there's anything else we can do to improve your stay next time, please let us know. We appreciate your feedback and hope to welcome you back for another enjoyable stay soon. Thank you for choosing to stay with us!

8/10 Good

Santhosh

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from CC - Guest Relations Manager on 11 May 2024
Hi Santhosh. I hope that you had an amazing stay and everything worked well to your convenience. If you have any feedback or suggestion that can help us improve on our services, please do not hesitate to let us know.

2/10 Terrible

Angelina

Travelled with partner
Nothing unique, woman at desk wasn’t very helpful. Told several times we need to call ahead if booking a room with a view to ensure they actually have it. Same with hot tub, which is completely out of order.
Stayed 1 night in May 2024
Response from CC - Guest Relations Manager on 6 May 2024
Hi Angelina. We apologize for the lack of uniqueness during your stay and for any inconvenience caused by the unavailability of certain amenities, such as rooms with a view and the hot tub being out of order. Your feedback regarding the staff's assistance and communication will be addressed with our team to ensure better service in the future. We understand your frustration and appreciate your understanding. If there's anything else we can do to address your concerns or assist you further, please don't hesitate to reach out to us directly. We hope to have the opportunity to provide you with a more satisfactory experience in the future.

8/10 Good

James

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Property was decent area needs work, but I see working in progress
Stayed 1 night in May 2024
Response from CC - Guest Relations Manager on 6 May 2024
Hi James. Thank you for your feedback. We're glad to hear that you found our property decent and acknowledge that there's work in progress in the surrounding area. Ensuring a comfortable and safe environment for our guests is important to us, and we appreciate your understanding as improvements are being made. If there's anything specific we can do to enhance your experience during future visits, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future.

8/10 Good

Raina

Liked: Cleanliness
Nice clean rooms. My building had an elevator, but not all buildings do. This should be clearly advertised but isn't. Staff is helpful (24/7 at the front desk). Have microwave and fridge which is useful.
Stayed 2 nights in Apr 2024
Response from CC - Guest Relations Manager on 3 May 2024
Hi Raina! Thank you for your review and for highlighting the cleanliness and amenities of our rooms. We appreciate your feedback regarding the elevator accessibility, and we'll certainly take this into consideration for our advertising materials to ensure clarity for future guests. It's wonderful to hear that our staff provided helpful assistance throughout your stay, and we're glad you found the microwave and fridge convenient. We strive to make every guest's experience comfortable and enjoyable, and we hope to welcome you back again soon for another pleasant stay.

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, short walk to the Heavenly gondola and town. Breakfast was better than expected. Enjoyed the stay!
Stayed 7 nights in Mar 2024
Response from CC - Guest Relations Manager on 3 May 2024
Hi Nathaniel! Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed our convenient location near the Heavenly gondola and town, as well as our breakfast offerings. It's always rewarding to know that we exceeded your expectations during your stay. We look forward to welcoming you back for another enjoyable visit in the future!

8/10 Good

Theodore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked my seven-day stay. Six nights were quiet, but numerous guests talked loudly in the hallway well past midnight on Saturday night. Breakfasts were great, food-wise. But on Saturday and Sunday morning, there were no free tables, and I ate on a wet bench outside.
Stayed 7 nights in Apr 2024
Response from CC - Guest Relations Manager on 3 May 2024
Hi Theodore! Thank you for sharing your feedback on your recent seven-day stay. We're delighted to hear that you enjoyed the majority of your visit, particularly the breakfast offerings. However, we regret any inconvenience caused by the noise disturbance on Saturday night and the lack of available seating during breakfast hours on the weekend. Rest assured, we'll address these concerns with our team to ensure a more consistent and enjoyable experience for all our guests. We appreciate your valuable input and hope to welcome you back for an even more seamless stay in the future.

10/10 Excellent

Kameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk woman graciously changed our room upon request. Much appreciated. Excellent service.
Stayed 1 night in Apr 2024
Response from CC - Guest Relations Manager on 29 Apr 2024
Hello Kameron! Thank you for your kind words. We're pleased to hear that our front desk staff provided excellent service and accommodated your request to change rooms graciously. Ensuring that our guests have a comfortable and enjoyable stay is our top priority, and we're glad that we could assist you promptly. Your satisfaction is important to us, and we appreciate your feedback. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. We look forward to welcoming you back for another excellent stay in the future.

6/10 Okay

Evelyn N.

Stayed 1 night in Apr 2024
Response from CC - Guest Relations Manager on 16 May 2024
Hi Evelyn N! Thank you for leaving us a rating. I am sorry for any of your expectations that we might have failed to meet. We are always open to hear about the issues you have faced so we can get the chance to resolve it. We hope to hear from you and get another chance to better serve you in the future.

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from CC - Guest Relations Manager on 23 Apr 2024
Dear Timothy, Thank you for rating us 4/5. Your business is very important to us and your satisfaction is what we aim for. We commit to continuously strive in order to deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Gregorio, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of juice choices, but no plain water at breakfast. Other than that small detail, everything was great.
Stayed 4 nights in Apr 2024
Response from CC - Guest Relations Manager on 22 Apr 2024
Dear Gregorio,Thank you for your feedback, and we're delighted to hear that you had a great experience overall. We appreciate your suggestion regarding the availability of plain water at breakfast, and we'll certainly take it into consideration as we strive to enhance our offerings for guests. Your satisfaction is important to us, and we're grateful for your valuable input. If there's anything else we can do to improve your stay in the future, please don't hesitate to let us know. We look forward to welcoming you back again soon!

6/10 Okay

Susie

Travelled with family and small children
Disliked: Property conditions & facilities
The continental breakfast was more than expected! They had a good variety of breakfast items along with breakfast drinks- coffee, tea, oj, apple juice and other flavored juices. Our son loved making us waffles with their waffle maker. That was a huge plus! The room was just ok. They need to hire a better contractor to do better patch work and coverings around the walls. It makes the room look unpleasant. The bed was pretty amazing and comfortable. The floors outside of our room were damaged and stained black. I hope they replace it. It was gross. This hotel also allows pets so if you have children traveling with you that are allergic, this place isn’t for you. We could sometimes hear dogs barking at night. Overall, the pros were breakfast (waffle maker), warm running water, heater that worked very well and a great bed, and cons were all the above. Hope they fix the issues or at least make it look more presentable.
Stayed 2 nights in Apr 2024
Response from CC - Guest Relations Manager on 15 Apr 2024
Dear Susie,Thank you for sharing your thoughts on your recent stay. We are glad to hear that the variety and quality of our continental breakfast exceeded your expectations, and that the waffle maker was a particular highlight for your family. It's also reassuring to know you found the bed comfortable and the room amenities like the heater and hot water satisfactory.We appreciate your feedback regarding the room's aesthetics and the condition of the carpets outside your room. We are continuously working on improving our facilities and your comments are invaluable as part of this process. Please be assured that we are taking steps to address these issues to enhance the overall guest experience. We also understand the concerns regarding pet allergies and aim to ensure all guests have a comfortable stay. We hope to have another opportunity to serve you better in the future.Sincerely,

4/10 Poor

Z-

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from CC - Guest Relations Manager on 17 Apr 2024
Dear Z-, Thank you for leaving us a rating. I would like to apologize if you have expectations that we have failed to meet. If you can, please send us your feedback or contact our front desk directly if there's anything about your stay that you would like to talk to us about. Sincerely,

10/10 Excellent

Jesus De la

Stayed 1 night in Apr 2024
Response from CC - Guest Relations Manager on 6 May 2024
Hi Jesus De la! Your satisfaction is very important to us and we value your business. The high rating you have left us will serve as an encouragement for us to deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Allyson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from CC - Guest Relations Manager on 15 Apr 2024
Dear Allyson, Your business is very important to us and your satisfaction is our number one goal. We take pride in knowing that we have served you to your satisfaction, and we will keep on striving to offer you and all our guests a great experience every time. We hope you will come back and see us again soon.Sincerely,

10/10 Excellent

amie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from CC - Guest Relations Manager on 14 Apr 2024
Dear amie, Thank you for leaving us a review. I am pleased to know that you had a nice stay. We are happy to have served you and we look forward to the next time that we can serve you again.Sincerely,

10/10 Excellent

nha trang

Stayed 1 night in Apr 2024
Response from CC - Guest Relations Manager on 3 May 2024
Hi nha trang! I am very pleased that you left us a positive survey rating. This means so much to us at it shows that you had a satisfactory experience and that our hard work has paid off. We hope to see you again!

10/10 Excellent

Sitaram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from CC - Guest Relations Manager on 14 Apr 2024
Dear Sitaram,Thank you very much for your 5/5 rating! We're thrilled to see that you had a positive experience at our hotel. Your satisfaction is our top priority, and we look forward to providing you with excellent service during your future stays. If you have any feedback, please don't hesitate to let us know. We appreciate your support and hope to welcome you back soon!Sincerely,

8/10 Good

Beatrice

Travelled with family
Liked: Staff & service
Staff was great and helpful. Property needs a facelift. The rooms and inside the buildings need are old, including the carpet. There was no available parking for the weekend.
Stayed 3 nights in Apr 2024
Response from MP - Guest Relations Manager on 9 Apr 2024
Hello Beatrice, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

10/10 Excellent

Jason Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from MP - Guest Relations Manager on 10 Apr 2024
Hello Jason, Thank you for leaving us a 5-star rating! We are happy to see from your response that you were satisfied with your stay. We look forward to the next time that we can serve you again.

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a 10 minutes walk from the Center and was very safe!
Stayed 3 nights in Apr 2024
Response from MP - Guest Relations Manager on 9 Apr 2024
Hello Melissa, We appreciate your kind words about the location and excellent service from the staff, as well as the recognition of the recent renovations. We are pleased to know that your experience was positive and that you enjoyed your stay.If you have any other suggestions or comments, please do not hesitate to let us know. We appreciate your preference and hope to have the opportunity to welcome you again in the future.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😄
Stayed 2 nights in Mar 2024
Response from MP - Guest Relations Manager on 2 Apr 2024
Hello Michael, Thank you for leaving us a 5-star rating! We are happy to see from your response that you were satisfied with your stay. We look forward to the next time that we can serve you again.

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from MP - Guest Relations Manager on 1 Apr 2024
Hello Jessie, Thank you for your heartwarming review about your stay with us! We are glad to know that your stay with us was wonderful with great room spaces. We are looking forward in sharing our best moments with you again!

6/10 Okay

Ignacio

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Building inside plus carpet not in good condition. One good this is comfortable Bed
Stayed 1 night in Mar 2024
Response from MP - Guest Relations Manager on 1 Apr 2024
Hello Ignacio, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

4/10 Poor

Ialanta

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from MP - Guest Relations Manager on 1 Apr 2024
Hello Lalanta, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 Excellent

Mayra

The breakfast was good. I’m happy that I chose this hotel. I don’t have any complaints.
Stayed 1 night in Mar 2024
Response from MP - Guest Relations Manager on 27 Mar 2024
Hello Mayra, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Excellent

Daizy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beds a little short
Stayed 1 night in Mar 2024
Response from MP - Guest Relations Manager on 27 Mar 2024
Hello Daizy. Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

8/10 Good

Juliana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would consider coming back!
Stayed 2 nights in Mar 2024
Response from MP - Guest Relations Manager on 27 Mar 2024
Hello Juliana, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

10/10 Excellent

CARLOS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the stay there
Stayed 2 nights in Mar 2024
Response from MP - Guest Relations Manager on 27 Mar 2024
Hello Carlos, Thank you for your heartwarming review about your stay with us! We are glad to know that your stay with us was wonderful with great room spaces. We are looking forward in sharing our best moments with you again!

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the suite room. The hot tub was great, water got super hot. However I wish the hot water in the shower would get hotter. Bed was a little firm also but I like my bed on the softer side. Other then that great stay. Room was clean.
Stayed 5 nights in Mar 2024
Response from MP - Guest Relations Manager on 24 Mar 2024
Hello Monica, Thank you for your heartwarming review about your stay with us! We are glad to know that your stay with us was wonderful with great room spaces. We are looking forward in sharing our best moments with you again!

10/10 Excellent

Cristy

Stayed 1 night in Mar 2024
Response from CC - Guest Relations Manager on 14 Apr 2024
Dear Cristy, Your satisfaction is very important to us and we value your business. The perfect rating you have left us will serve as an encouragement for us to deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Sincerely,

10/10 Excellent

Dylan, Oakland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from MP - Guest Relations Manager on 24 Mar 2024
Hello Dylan, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Excellent

rachelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Things listed on their website was accurate. Breakfast is available and there was a lot of options
Stayed 1 night in Mar 2024
Response from MP - Guest Relations Manager on 24 Mar 2024
Hello Rachelle, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!