Search Hotels Near Souk Al-Khalil, Makkah

"This hotel price was high for nothing "

"Good"

"yes airport took taxi hotel 250 real "

"Hotel staff were great but the room needed TLC . We booked a room with Haram view but we got a corner room with a crane obstructing. Saying that we arrived at 8am and they accommodated us sttaight away with our room. So all good. Breakfast was very nice spacious and a good variety with staff teady to help. "

"Very friendly staff "

"In my personal view the only good thing about this hotel is the location, this hotel is clearly dated and has not been fully upgraded over time. check-in could have been better, as I have now found out the hotel has charged me twice and currently having to dispute to get a refund. the hotel washrooms are not well maintained and during my stay the main ones in the lobby were out of action. it is a challenge to get in and out the hotel to Al Haram due to the numbers of people in the shopping centre also using the hotel. in my view the quality of the hotel, the service and stay was a 3 star experience to me, I did not feel anything special or staff going above and beyond to provided satisfaction to its guests."

"Good"

"Upon arrival, we were informed that our reservation was not recorded on their system despite presenting physical evidence. I was in state of Ihram and remained composed to proceed with our Umrah. Upon arrival approximately four hours later, no confirmation of our reservation was received. We contacted Expedia who subsequently sent an email to the manager. We finally arrived at our room around 5:30 pm. Awful experience which ruined it for entire stay at the hotel. Will never be staying here that’s for sure!"

"We like it "