2/10 Terrible
Nunya
27 Jun 2018
Disliked: Staff & service, property conditions & facilities, room comfort
Avoid if you're in a wheelchair.
The staff for the most part were just rude. They pretend they are oblivious to situations, when they very cleverly aren't. They took 3 hours to deliver room service my first night, and then had the audacity to send the wrong food and leave the right food in the kitchen. If you are going to serve raw fish, write raw fish, it wasn't even written raw fish in Russian. Learn what a caesar salad is. Because it doesn't come with Swiss cheese, it's meant to come with parmesan, fish isn't supposed to be raw with a caesar salad, and you can make all the sushi jokes you like, but it just makes you look more horrible as people! You don't have a "swimming pool" so take that off your Expedia listing!!!! Also, a wheelchair accessible room means someone can hang up their clothes, use the safe, wheel to the window and be able to draw the curtains. You don't have any of this. Your ramp has a gap and a less experienced wheelchair user, without the arm strength would have flipped backwards. Your taxi driver over charges and is completely ridiculous! He shouldn't be allowed to drive and once again just yet another rude person. Don't have your maids breaking into my room and/or banging the door down while I'm sleeping, invest in "do not disturb" hanging door signs. Eventually, I made my own! Better off staying at the Mecure or the Valset Apartments. Oh and if you try to get food delivered because their own restaurant is so mean , they go out if their way to make sure that us 3 hours late as well.
Nunya
Stayed 7 nights in Jun 2018