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"Clean staff nice plenty of parking "

"The lighting in the room was kinda dim. I guess using brighter light bulbs"

"Nice and clean. Convenient, friendly and helpful staff."

"It didn't look like much from the outside, but our room was surprisingly clean. Unfortunately, it was VERY noisy with high amounts of traffic going right by the room. There were extremely bright lights right outside the door that made it look like daylight even at night. I have a really hard time sleeping with noise and light. The A/C had a very loud ROAR every time it turned on. However, the straw that broke the camel's back was the "continental" breakfast that was offered. The coffee...

"I never made it to breakfast until the last day & there were only remnants. I saw chocolate hostess cakes & some of what was left of cereal in the containers. Beds were comfortable, staff was nice but our bathroom light over mirror flickered or never worked & the test/reset buttons never kicked in for the hairdryer to work. This was much more affordable than staying up the mountain in Franklin or Highlands, but the light/hairdryer made it hard to get ready. No towel replacement on our 2nd night....

"Very poorly maintained"

"This is a lovely, small motel that is cute and very well maintained. The owners are nice and extra helpful. We love staying here!"

"Quaint old motel with a very nice owner"

"Very pleasant stay quiet and clean"

"Beautiful place to stay! Very affordable clean comfortable safe easy access. Nice fire pit outside with plenty of chairs very quiet will definitely stay again."

"Room was very clean. Breakfast was lacking options. The staff was very friendly and helpful. Overall we enjoyed our stay and would stay here again."

"The staff and service was great. It felt like home away from home. The only concern was cell service which makes it difficult to contact family members back home. Thank you so much!"

"Location"

"Very nice stay. Loved the area. Sat in the cool air on the front porch in a rocking chair after a long day's drive. Frank was an excellent host. Quiet at night. "

"Great location - although lots of stairs if that's an issue. The property is beautiful and within easy walking distance to downtown Highlands. The lobby and bar looked really nice, and we were looking forward to coming back from dinner and grabbing a cocktail, and just hanging out, but were told at 730pm that there was a private party and that those areas were closed off to guests. I don't think I have ever heard of closing the lobby to guests - pretty disappointing."

"The Franklin Terrace was a great option for our stay in Franklin. The location to downtown is perfect and the owner/staff were incredibly helpful and welcoming. Would definitely come back and stay there again next time we are in town."

"This placs is absolutely amazing. Its nice and quiet and the beauty of the water and the comfort of the rooms are definitely some reasons that we will be back. There are lots of places to eat and entertainment in the surrounding area. We had a kitchenette and it had everything we needed had we decided to cook and eat in the room. We thoroughly enjoyed our stay and will definitely be back. "

"We stayed here for a night on a trip down south, and we were blown away with how nice the room and property were. The owners were extremely generous and provided us with smores to cook with our kids in the fireplace in the covered porch area. Couldn't recommend this place enough "