"Very nice stay. Only negative was when checking in our room wasn't ready and we were told we would get a text when it was. We checked our bags at the desk and left to see the city and never got any notice our room was ready. When we got back to hotel around midnight after a concert we had to finish checking in. Turns out the person hadn't checked us in but only held a room for us. If the room had been ready earlier we would have stopped back in to finish check in as opposed to doing it late at...
"This hotel is the home to the former Cook County Hospital. Its history and renovation makes it a very unique place to stay. There is a small museum that is open daily which documents its rich history. "
"My room was beautiful ,clean and spacious. The food at Grill 21 located on the property was delicious. Shannon at he bar makes excellent drinks and impeccable customer service"
"Beautiful hotel in great walkable area. There were major renovations going on while we were there so our actual floor was a bit messy/busy, although the common areas remained lovely. Would stay again for the good location. All staff very nice. "
"I had such a lovely time here. I love the extra things that come with staying here! The pool was very nice and clean. I really loved the space of the rooms and how clean it was. Will be coming here again! "
"This is the third time we've stayed here and the entire staff has always been super friendly and helpful. Clean rooms, nice breakfast, and a great outdoor bar."
"We came to Chicago to celebrate my son’s birthday. The staff at this JW Marriott went above and beyond to make our stay special. I was able to arrange a special celebration cake to be sent to the room, plus they sent chocolate-covered strawberries (his favorite)! We booked a room with Executive Lounge access and it did not disappoint. My son was very satisfied with the breakfast - I wish I had stopped in to get myself a bagel. The desserts later in the evening were a nice touch, as...
