Had a wonderful stay, the property had many amenities, great decor, delicious breakfast, and extremely friendly helpful staff. Would definitely recommend staying here as they offer free round trip shuttle to the airport being just minutes away and a short ride to the port.
Staff was super friendly & very helpful at all times. Breakfast was very good. Pool was nice. Room was good, with nice art decor, but it was a little dusty. But what caught our attention was the toilet room. It was very compact, toilet was positioned so close to the wall, your head almost touches the wall, making it kind of hard to do number 2, lol. But overall, good place to be in Dumaguete.
Stayed at Balay-balay, a 3BR house without pictures on UNWND's website. Overall comment: Caveat Emptor!
1. The house was shabby or well-below hospitality standard;
2. Antique furniture was uncomfortable to sit on;
3. Master BR: need better lights; uneven flooring to bathroom; & non-available chairs;
4. Master BR: needs updating; grab bars; seamless hot water etc;
5. Art work was hodge podge; unrepresentative of fine Filipino paintings;
6. Kitchen was understock of core utilization utensils; and
7. The "saving grace" was the restaurant & attentive staff members!
This hidden gem is a must-visit! The staff is incredibly helpful, courteous, and accommodating. Even when our flight was delayed, they went above and beyond to pick us up. The room is spotless, well-designed, and impeccably organized. The food is fantastic, especially the homemade pandesal. I’m certain I’ll be returning as a loyal customer.
The whole place is just such a great vibe. The huts to stay in are adorable. The bed was super comfortable. The pool and restaurant area are great as well and the staff were super friendly and helpful. We stayed just one night but it was super close to the airport, which was perfect for what we needed. The on-site restaurant was very convenient and breakfast was delicious. Would stay here again!
This place is amazing.The stuff are wonderful and the girls at the front desk are very helpful. The Hut is a place I can call my chill place. I highly recommend this place. Thank you!