โรงแรมที่มีสระว่ายน้ำใน หมู่บ้าน Shotley Gate

"Coffee machine broken at breakfast and the queues were just too long!"

"A convenience hotel and no more. For us it just happened to be very near a wedding we were attending hence staying there and we paid £185 for a premium room for one night as we like our creature comforts including a decent size bed and mattress for a decent nights sleep. Sadly it didn't happen in our room 124. The bed was tiny, as the relatively nice staff readily agreed, telegraphing our complaint was one of many, many dissatisfied guests. All unnecessary as the room was easily big enough...

"I had the privilege of my son's wedding and the staff amenities and everything about the hotel was perfect and 1000% i shall return.... THANK YOU X"

"So sad to see a what was once probably a lovely hotel now looking very tired and in need of updating. No aircon, marked carpets and tired bathroom. The only plus was the lovely receptionist who was very professional. When we arrived for breakfast, 80% of the tables had dirty plates and cups left and no-one clearing anything away yet there were 3 staff members milling around the bar area. Coffee machine out of order too!"

"Room carpet was dirty. Bathroom smelled like pee and it looked gross, too, plus door knobs were degraded. There was no DND sign for the door. Breakfast was nothing to write home about, and awful for people with dietary restrictions. They made me scrambled eggs without milk as requested, but it was inedible due to being undercooked. Who likes stringy (like snot) egg whites in scrambled eggs? Emailed for support, didn't reply. Tried talking to them, they didn't care."