Sotetsu hotels in Shin-Yokohama

"The staff was really helpful. We appreciated that it was close to transportation. Rooms were small, but we knew to expect that. "

"Very close to Shinagawa Station yet still a very quiet room. Lots of amenities nearby including restaurants, 7 Eleven, drug store... Only downside was the room was a bit warm and A/C was not very effective."

"The technology was perfect to efficiently handle of all processes check-in checkout restaurant etc "

"Room was fine for three people but bathroom was small. Water slow to drain in sink but otherwise hotel was good and in a very good location."

"Immaculate room. Excellent location close to attractions and transportation hub. Delicious buffet breakfast which was an amazing start to the day. Friendly staff. Will return again."

"Clean and spacious room and very friendly staff. I accidentally left some stuff behind and they kept my stuff for me. After calling them first to confirm, I was able to stop by a few days later to pick it up. I really appreciate the service and extra care. The hotel is away from the touristy spots. I enjoy the quietness of the neighborhood. A lot of local restaurants within walking distance. They were all very good. The hotel restaurant seems to be very popular as there is always a line. I only tried the breakfast buffet, which was really nice with good selections, especially the traditional Japanese breakfast options."

"Had a quick 2 night stay. The hotel does offer some amenities, but I didn’t get a chance to use them as I was out most of the day. The room and the bathroom are definitely on the smaller side, but it was sufficient for me as a solo traveler. "

"Didn't use either amenity"

"The hotel was really clean and only the staff member checking us in seemed a bit annoyed with us because the computers are turned towards customers to make it seem like you are supposed to check yourself in but we are not allowed too. The staff member just seemed annoyed and bothered to have to tell us and check us in but I think it is just a common accurance and she might have been more annoyed with the process. The only thing that actually bothered me about the place was that we were not able to go see the Godzilla statue because of work or maintanance but we booked the hotel for this reason. We were not warned it would be closed. However everything else is very convenient and great about the hotel and staff. The location is so fun and they had a lot of cute areas and services available like a fun cafe and sitting area. I will definantly stay here again."