Located near Dongmen Pedestrian Street, Mandarin Oriental, Shenzhen combines luxury with convenience. Guests can explore eight distinct Chinese restaurants or enjoy a coffee at the café. The indoor pool area offers comfortable sun loungers for relaxation after a day of exploring.
Located in Futian neighbourhood, Mandarin Oriental, Shenzhen is connected to a railway/underground station. Huaqiangbei and Dongmen Pedestrian Street are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Window of the World. Shenzhen University is another place to visit that comes recommended. Visit our Shenzhen travel guide
Located close to Dongmen Pedestrian Street, Mandarin Oriental, Shenzhen provides a shopping centre on-site, a coffee shop/cafe and dry cleaning/laundry services. Treat yourself to a massage at the on-site spa. At the 8 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Chinese cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a bar and a gym.
Additional perks include:
An indoor pool, along with sunloungers
Free self-parking
Self-service breakfast (surcharge), a porter/bellboy and a 24-hour front desk
A lift, a front desk safe and smoke-free property
Room features
All 178 rooms have comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
Free tea bags/instant coffee and electric kettles
Designer toiletries, separate baths/showers and hairdryers
55-inch flat-screen TVs with digital channels
Wardrobes/cupboards, daily housekeeping and electrical adapters/chargers
Daily self-serve breakfast available 6:30 AM to 10:30 AM for a fee: CNY 308 for adults and CNY 154 for children
8 restaurants
A bar/lounge
A coffee shop/cafe
Restaurants on site
Bazaar 叁餐
OPUS 388
RIN
TAPAS 77
The Bay by Chef Fei
Things to do
Full-service spa
Gym
Indoor pool
Shopping centre
Family friendly
Indoor pool
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Proposal/romance packages
Turndown service
Wedding services
Business services
10 meeting rooms
Outdoors
Pool loungers
Full-service spa
7 treatment rooms
Massage
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
More
Banquet hall
Reception hall
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Pillow menu
Premium bedding
Bathroom
Designer toiletries
Dressing gowns
Hair dryer
Separate bathtub and shower
Slippers
Towels provided
Entertainment
55-inch flat-screen TV with digital channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
Tea bags/instant coffee
More
Air conditioning
Desk
Desk chair
Electrical adapters
Iron/ironing board
Laptop workspace
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities or services will be unavailable from February 11 2026 to February 12 2026 (dates subject to change):
Swimming pool
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for self-service breakfast: from approximately CNY 308 for adults and from CNY 154 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay
Safety features at this property include a fire extinguisher
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
Property is also known as
Mandarin Oriental Shenzhen
Mandarin Oriental, Shenzhen Hotel
Mandarin Oriental, Shenzhen Shenzhen
Mandarin Oriental, Shenzhen Hotel Shenzhen
Frequently asked questions
Does Mandarin Oriental, Shenzhen have a pool?
Yes, this property has an indoor pool. The swimming pool will be unavailable from February 11 2026 until February 12 2026 (dates subject to change).
How much does it cost to stay at Mandarin Oriental, Shenzhen?
As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Shenzhen on 24 Mar 2026 start from ฿12,796, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Mandarin Oriental, Shenzhen pet-friendly?
No, pets are not allowed at this property.
How much is parking at Mandarin Oriental, Shenzhen?
Self-parking is free at this property.
What time is check-in at Mandarin Oriental, Shenzhen?
Check-in start time: 3:00 PM; check-in end time: noon. Late check-in is available during limited hours.
What time is check-out at Mandarin Oriental, Shenzhen?
Checkout is at noon.
Where is Mandarin Oriental, Shenzhen located?
Located in Futian, this luxury hotel is 1.2 mi (1.9 km) from Huaqiangbei, and within 9 mi (15 km) of Dongmen Pedestrian Street and Window of the World. Shenzhen University is 11.5 mi (18.5 km) away. Lianhuacun Station is 20 minutes by foot and Lotus Village Station is 21 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Mandarin Oriental, Shenzhen Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Mandarin Oriental is well located between BiJia Mountain and Lianhua Mountain, with walkways directly into both recreational parks. The air quality is superb and the restaurants within the Upper Hills shopping center are also highly recommended by the locals. The Hotel lobby is located on the 78th floor and the reception and guest service staff are outstanding! I have also become a fan of MO as a result of this stay, as the quality of service and the standards they hold are definitely first class. The hotel rooms and facilities all have stunning views of the surrounding areas. The spa also offers excellent selections of massage and relaxation offerings.
The Bay restaurant also has outstanding selections of food from the spring offerings and classical Cantonese food. The hotel staff pays attention to every detail to pamper their guests. Highly recommended! If there was one minor complaint, the TVs in the room need upgrade since the resolution is subpar compared to everything else MO offers to its guests.