Senior Double Room, 1 Bedroom, Non Smoking, City View | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Reviews of CYBO Station

3.5 out of 5
CYBO Station
Nanhu Street No.2103, East Shennan Road, Luohu District, Shenzhen, Guangdong

Reviews

9.2

Wonderful

Rating 10 - Excellent. 78 out of 117 reviews" "
Rating 8 - Good. 30 out of 117 reviews" "
Rating 6 - Okay. 6 out of 117 reviews" "
Rating 4 - Poor. 3 out of 117 reviews" "
Rating 2 - Terrible. 0 out of 117 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so friendly and helpful! Nice, clean hotel with great amenities.
Stayed 1 night in May 2024
Response from CYBO on 12 May 2024
Thank you for your five-point praise. Xiao Shang said that he is full of motivation and will make persistent efforts to make your stay satisfactory! I wish you a wonderful day

10/10 Excellent

Anh Phuong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CYBO was an interesting stay for our group! 15 mins walk to Dongmen Walking Street.
Stayed 2 nights in Apr 2024
Response from cybo on 7 May 2024
Thank you for your heartwarming feedback. Xiaoshang is extremely happy. Only a good team can provide you with good service. Wishing you happiness every day

10/10 Excellent

Yukio, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed the two nights stay. Very friendly staffs.
Stayed 2 nights in May 2024
Response from CYBO on 5 May 2024
Dear guests, thank you for your praise of Xiao Shang. The hotel is adjacent to Dongmen business district, and it is very convenient to eat, drink and have fun. Thank you again for your affirmation of the hotel. I look forward to coming again. Have a nice trip!

6/10 Okay

Sengeng

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were very helpful. Staff were very helpful. Aircon became warm in the early hours ans we could not fix it. No toilet facilities on the ground floor. Toilet on 3rd Floor was dirty. Staff were excellent and very helpful.
Stayed 3 nights in Apr 2024
Response from CYBO on 30 Apr 2024
Dear guest, thank you for your recognition of our service. We have adjusted the air conditioning in the room and apologize for not providing you with a good stay experience. Thank you for your stay and welcome back next time!

10/10 Excellent

Cheung wing Simon, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
very good
Stayed 9 nights in Apr 2024
Response from CYBO on 14 Apr 2024
非常感谢您对酒店的支持和各方面的认可,我们所做的一切都只为每一位宾客带来不一样的度假体验,看到您的满意和肯定,我们真的是非常的感动,我们会继续努力,时刻准备着,欢迎您随时回来。

10/10 Excellent

Boon Hock

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy and dusty due to some ongoing construction works nearby. Luckily, you don't hear the construction sound in the room
Stayed 4 nights in Mar 2024
Response from CYBO on 4 Apr 2024
Dear friend, thank you very much for trusting us and choosing Xiaoshang multiple times. It's a pleasure to have a satisfactory journey with you! Looking forward to your arrival again

10/10 Excellent

Crystal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very advanced. It had all the cool features like automatic opening and closing of the curtains, auto switching lights on and off, in built alarm, and warm toilet seats. We had a great stay here and staffs were very friendly and helpful.
Stayed 4 nights in Mar 2024
Response from cybo on 24 Mar 2024
Dear guest: Hello! Thank you very much for your support and recognition of the hotel in all aspects. Everything we do is only to bring a different vacation experience to every guest. Seeing your satisfaction and affirmation, we are truly moved. We will continue to work hard and be ready at all times. You are welcome to come back anytime.

10/10 Excellent

Eric, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cosy and high tech hotel Value for money. Only issue is the area is undergoing construction and noise level is from 7am to 11pm. Other than that, the location is really good. Close to subway, dongmen and lots of restaurant.
Stayed 3 nights in Mar 2024
Response from Cybo on 23 Mar 2024
First of all, thank you very much for choosing our hotel. There will be some noise outside because of the municipal government's construction, but we have prepared earplugs in our rooms. There are many snacks around the hotel, oh, I look forward to your coming again, we will face you in a better way

10/10 Excellent

Hermanto

Liked: Cleanliness, staff & service, property conditions & facilities
Very warm welcome at the front desk & speak English well. Very clean & tidy room. Close to Dongmeng Pedestrian street. Will came back again next time
Stayed 1 night in Mar 2024
Response from CYBO on 21 Mar 2024
Dear guests, thank you for your praise of Xiao Shang. The hotel is adjacent to Dongmen business district, and it is very convenient to eat, drink and have fun. Thank you again for your affirmation of the hotel. I look forward to coming again. Have a nice trip!

4/10 Poor

Diana

Stayed 1 night in Mar 2024
Response from CYBO on 4 Apr 2024
Dear customer, we apologize for not being able to meet your travel expectations. We will continue to work hard and hope to see you again!

10/10 Excellent

SAU KI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Mar 2024
Response from CYBO on 11 Mar 2024
Dear friend, thank you for staying at CYBO Station. Your affirmation of our service is the driving force behind our progress. The hotel is located near the east gate, making travel and play very convenient. We welcome you to come again next time.

8/10 Good

Betty

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a real non-smoking property. Staff are very helpful and cheerful. Breakfast is nice too
Stayed 4 nights in Jan 2024
Response from CYBO on 16 Feb 2024
Dear guest, thank you for recognizing our service. Our hotel breakfast has many unique features, and we welcome you to try again next time!

8/10 Good

LIN CHUN

Liked: Staff & service, amenities, property conditions & facilities
Differ from last time, the room checked-in has an odor......greasy odor. wish it can be improved next time.
Stayed 1 night in Jan 2024
Response from cybo on 2 Feb 2024
Dear guest, we apologize for not providing you with a satisfactory check-in experience. We will definitely investigate the issues you raised and hope that your next visit will satisfy you

10/10 Excellent

LIN CHUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location and quality hotel
Stayed 2 nights in Jan 2024
Response from cybo on 2 Feb 2024
Dear guests, thank you very much for your praise of our hotel, and we will make persistent efforts to live up to your praise. I look forward to coming again. Have a nice trip!

10/10 Excellent

Sin Lian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from cybo on 31 Jan 2024
看见您表达的满意,就如同在寒冷的冬日带来的一缕阳光一般温暖了我,小尚定在这里等着您,无论何时都不曾改变

10/10 Excellent

Dinh Canh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly considerately designed hotel
Stayed 2 nights in Jan 2024
Response from CYBO on 28 Jan 2024
呀今天的阳光格外温暖原来是您给与的肯定温暖着我的心田!贴心的服务希望您能开心度过旅途并希望我们能成为朋友/家人,期待您常回家看看

10/10 Excellent

Wai Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from CYBO on 9 Jan 2024
非常感谢您对我们酒店做出的好评,我们会再接再厉不辜负您的好评,也期待您的再次光临!

10/10 Excellent

Cassandra

Stayed 4 nights in Dec 2023
Response from CYBO on 18 Jan 2024
感谢您对我们的认可,客人的每一丝需求都是我们真诚为之努力的方向。我们一定更加努力,打造五星级水准,期待下一次的出行,我们能为您创造更加完美服务。

8/10 Good

Hueylian, San Ramon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is new and modern with good choices for breakfast. We like the voice assisted operation for turning on TV, light and opening closing the curtain. The hotel is located near Shengzhen East Gate district, plenty of dining and shopping options. Although metro is wide spread in the city, we found taxi is more convenient to get to the hotel.
Stayed 2 nights in Dec 2023
Response from cybo on 29 Dec 2023
Thank you very much for your review. Your positive feedback is an encouragement to us, and we look forward to your next visit!

10/10 Excellent

Yui Wing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from cybo on 29 Dec 2023
您的满意是小尚今日份开心的动力源泉,您还能选择下次来看小尚,小尚实在是太开心啦祝您每天都开开心心的

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to subway station. Breakfast good and plentiful. Friendly staff. No safe in room. Would definitely return next visit to China.
Stayed 1 night in Nov 2023
Response from cybo on 29 Dec 2023
Dear friends, during your stay in any problems can be timely contact the front desk, we are 24-hour staff oh, I wish you a happy life

10/10 Excellent

EDWARD

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is convenient for shopping and rooms is clean and modern
Stayed 1 night in Dec 2023
Response from cybo on 29 Dec 2023
Thank you very much for your review. Your positive feedback is an encouragement to us, and we look forward to your next visit!

8/10 Good

Yin Sern

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air temp is around 3 degrees lower than the set temp. Also air blow directly to the bed head area. Room is well designed, except toilet somewhat small. Happy with the free beverages.
Stayed 1 night in Nov 2023
Response from CYBO on 28 Nov 2023
Thank you for liking our room. If you would like a larger bathroom, you can try our Cyber Luxury Room next time. Thank you again for choosing our hotel

8/10 Good

Cheuk Shing Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, room is clean n comfortable.
Stayed 1 night in Nov 2023
Response from CYBO on 22 Nov 2023
Thank you for your review. It would be even better if you could give us a full score. We strive to provide you with a perfect check-in experience next time and look forward to your next stay.

10/10 Excellent

Liancheng

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A joyful experience
The room is clean and intelligent equipmented, the staff are professional and pationated. I love the breakfast. Overall a joyful experience.
Stayed 3 nights in Oct 2023
Response from cybo on 30 Oct 2023
Thank you for choose our hotel ,it is our pleause,wish you have a nice day

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from cybo on 30 Oct 2023
感谢您选择我的酒店哦,希望您下次再来

10/10 Excellent

Erni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good however the cleaning staffs are slacking off. They did not wash our cups the next day .
Stayed 2 nights in Oct 2023
Response from cybo on 30 Oct 2023
I'm sorry for the unpleasant experience you had. We will remind my staff once again and wish you a happy day

8/10 Good

LINA L

Stayed 1 night in Oct 2023
Response from cybo on 24 Oct 2023
您好,很遗憾这次没收到您的满分点赞,在住期间有任何建议和意见都可以随时和我们提出来哦

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very new hotel .
Stayed 3 nights in Oct 2023
Response from cybo on 14 Oct 2023
很开心您喜欢我们的酒店,太好啦,以后小尚希望经常见到您

8/10 Good

Mable

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience, convenient location. We enjoyed our stay here. Really nice coffee as well!
Stayed 1 night in Oct 2023
Response from cybo on 14 Oct 2023
Xiao Shang is really happy that you choose to stay in our hotel, we are happy to make you satisfied, you are welcome to come again

6/10 Okay

KUAN HWEE

Travelled with family
Liked: Cleanliness, staff & service, amenities
Building looks very old. The breakfast is on 13th floor. If there are aged folks with wheelchair, this place is not suitable. Walking up 2 flights of stairs can be difficult for the senior folks with weak legs. Otherwise all is Ok. Rooms, toilets are installed with smart switches and smart toilet bowls which is quite cool
Stayed 1 night in Sep 2023
Response from cybo on 11 Sep 2023
I'm sorry to have caused you an unpleasant stay experience. If you have any mobility difficulties during your stay, you can contact any staff of our hotel at any time, and they will be happy to help you. If you have the opportunity to come to the hotel next time, we will definitely make you satisfied I'm sorry to have caused you an unpleasant stay experience. If you have any mobility difficulties during your stay, you can contact any staff of our hotel at any time, and they will be happy to help you. If you have the opportunity to come to the hotel next time, we will definitely make you satisfied

10/10 Excellent

siu kei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
交通方便,十分寧靜,性價比高。
Stayed 2 nights in May 2024

10/10 Excellent

Elleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店乾淨,智能方便,早餐尚可,選擇較少,多菜可食,值得再入住。
Stayed 2 nights in Apr 2024
Response from CYBO on 17 May 2024
下午好呀亲爱的您!能得到您的喜爱简直太让我开心了,期待您的再次到来哟

10/10 Excellent

MING LAI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
乾淨,新淨,水力足,用品齊全
Stayed 1 night in May 2024
Response from CYBO on 10 May 2024
谢谢您喜欢我们的酒店哦,因为想要给客人舒适的感觉,所以我们浴室里面的水压很足,期待您的再次到来,祝您度过愉快的一天

10/10 Excellent

Franz Josef

Liked: Staff & service, amenities, property conditions & facilities
Very modern and nice hotel with very friendly staff and management. The breakfast offered is a selection of Chinese and Western food, all freshly prepared. The room was spacious and equipped with smart home technology to individualize the stay as much as possible.
Stayed 5 nights in Apr 2024
Response from cybo on 2 May 2024
HelloThank you very much for your support and recognition of the hotel in all aspects. Everything we do is only to bring a different vacation experience to every guest. Seeing your satisfaction and affirmation, we are truly moved and will continue to work hard to prepare for your return at any time.

10/10 Excellent

Wan Yu, Winnie

Travelled with family
Liked: Amenities
Very good
Stayed 3 nights in Mar 2024
Response from Cybo on 31 Mar 2024
Thank you so much for your support,we wish you have a nice day

10/10 Excellent

Kai Lung

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Mar 2024
Response from CYBO on 18 Mar 2024
Thank you for your positive feedback. The hotel is adjacent to the Dongmen commercial district, Dongmen Old Street, and Guomao, all of which are very close. Eating, drinking, and playing are very convenient, and you are welcome to come and play again next time

10/10 Excellent

WAI HO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from cybo on 13 Mar 2024
尊敬的客人,感谢您的好评,酒店设有24免费洗衣房与健身房,您对我们的肯定是我们前进的动力,感谢您的入住,期待与您下次相遇!

8/10 Good

Andy

Stayed 2 nights in Feb 2024
Response from CYBO on 21 Mar 2024
Dear guests, thank you very much for your praise of our hotel, we will continue to live up to your praise. Thank you again for your affirmation of the hotel, looking forward to visit again, I wish you a pleasant trip!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from cybo on 22 Feb 2024
非常感谢您能多次选择小尚,而您对我们的好评和满意如冬日暖阳般温暖着我, 很荣幸与您一起度过开心的一天,小尚还期待与您再次会面哦,再会

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel for the price
Good personnel, tidy and modern room. However, it will take five minutes to stroll to more restaurants.
Stayed 1 night in Feb 2024
Response from CYBO on 18 Feb 2024
It's great to meet you. After reading your thoughtful evaluation, Xiaoshang is truly honored. Thank you for your support of our hotel. We will strive to do better and give back to you with better service. Welcome to your next stay

10/10 Excellent

Hon

Stayed 1 night in Feb 2024
Response from cybo on 13 Feb 2024
感谢您选择我们酒店入住,祝您在龙年健康开心

10/10 Excellent

Wing Yee

Liked: Cleanliness, staff & service, property conditions & facilities
1行12人,住了3天,酒店乾淨整齊,酒店員工年青有禮,有笑容,著實不錯,除了酒店附近地鐵口是樓梯,我們拎行李箱很麻煩和狼狽~
Stayed 2 nights in Dec 2023
Response from cybo on 2 Feb 2024
Wow, thank you for your appreciation of us. It's an honor to make you feel worthy and have a satisfactory trip. Xiaoshang will always maintain and provide high-quality service! Looking forward to meeting you again

10/10 Excellent

ka yee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from cybo on 31 Jan 2024
感谢您能选择小尚,很高兴我们没有让您失望,看得出来您对我们的喜爱,我们再此等您回来看看,不见不散哦,祝您生活愉快

8/10 Good

Jean Tak Alice

Stayed 1 night in Jan 2024
Response from CYBO on 28 Jan 2024
尊敬的宾客,您对我们的评价,小尚感受到了,没能满分是小尚有不足的地方,期望您下次再给我们一个机会,赢得您的满分好评!

10/10 Excellent

Chung Mei

Liked: Amenities
Stayed 1 night in Jan 2024
Response from CYBO on 28 Jan 2024
亲爱的朋友您好,能让您觉得君亭尚品是最好的选择便是对小尚最大的肯定及认可!小尚一定会保持不辜负您的期盼,望再会

10/10 Excellent

Lai Ping Stella

Stayed 1 night in Jan 2024
Response from CYBO on 28 Jan 2024
Jun is very happy to get your affirmation, we will encourage you to forge ahead, live up to the expectations of each guest friends, welcome you to visit again!

10/10 Excellent

Wai Wa

Stayed 1 night in Jan 2024
Response from CYBO on 28 Jan 2024
感谢您能选择小尚,很高兴我们没有让您失望,看得出来您对我们的喜爱,我们再此等您回来看看,不见不散哦,祝您生活愉快

10/10 Excellent

POO KUM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
有驚喜
近東門非常方便,每位住客送一杯飲料,但咖啡冇咖啡味,需改善😊整體都可以,廁所板可調溫度,非常有驚喜!下次一定再入住。
Stayed 1 night in Jan 2024
Response from cybo on 21 Jan 2024
亲爱的客人,感谢您的评价,咖啡吧是咖啡是通过黄金配比产出的哦,您如果喝味道重的可以试一下不加奶的,欢迎您下次入住

10/10 Excellent

SUK MAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from cybo on 21 Jan 2024
很感谢您的喜爱哦,很荣幸能让您有个满意的旅途,看见您的满意就是对我们最大的肯定!期待再见哦