Search Pet-Friendly Hotels in Shelby Township

"I booked the hotel room in my name with this hotels com account and when I went to check in the hotel night clerk at the desk told me that I was on a can not check in list. I did not get to get a key or enter into a room that I had paid for in my name. I spent over 70 of the last 100 I had available to book this room and it was supposed to get refunded to my bank account but has not yet been deposited. Please let me know what list they are talking about? If specifically just a problem list at travel lodge Madison heights. Or am I not part of allowed guests at Baymont? I had a room there I never got an accurate message why I couldn't any longer stay there "

"I’m a Sailor for the Navy and had Duty in Selfridge Air National Guard base . The lobby was clean but when you got to the stairs there was dirt on the stairs . But more importantly I stayed one night , and got bit by Bed Bugs on my arms, legs, and back , had to go to Urgent Care to get a steroid shot , and after the doctor at the Urgent Care told me to report the incident to the Michigan Board of Health . Which I’m going to do . La Quinta wouldn’t give me another room because they told me that the hotel was full. I only stayed two night the first night I got bit , the second I asked for another room but they told me that didn’t have any, So the second night I stayed in my room with my clothes on in the bathroom . I asked for a refund showing my bug bits but didn’t get none and had to pay for two nights . I asked for assistance but the desk wouldn’t help me or refund my money . Don’t go here unless you want to go to the hospital or urgent care the next day ! "

"The Manager Darron m, I think and one of the hotel bellman is what encouraged ne to rate this property with a 3 stars. If it wasn't for them I would have given a 1 star. For a 4 star rated hotel much more is needed in room cleaning, bellnan service. We booked because the hotel advised that it offered bellnan service we are both physically challenged my husband more so handicapped- He felt and injured himself trying to pull his suitcase inside. If it wasn't fir the Uber guy assisting us it would have been bear impossible for me injured to get him up. I usually respect the Westin/ Marriott brand so I am hopeful the management would seek to uphold the brand."

"Staff was very polite and helpful. Room wasnt touched for 3 days, until we checked out"