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Sofitel Shanghai Hongqiao

5.0 star property
A peaceful luxury retreat where travelers can relax poolside or experience rejuvenating treatments at the YAN SPA in Shanghai

Choose dates to view prices

Located in Minhang district, Sofitel Shanghai Hongqiao provides a tranquil escape with its garden setting. Guests can enjoy treatments at the spa, savor meals at three distinct restaurants, or sip drinks at either of the two bars while taking a break from city exploration.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
The current price is ฿2,418
฿2,819 total
includes taxes & fees
23 May - 24 May

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Early check-in subject to availability

An early check-in fee will be charged

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

Late check-out fee: 49 per cent of room rate

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from May 17 2026 to June 3 2026 (dates subject to change):
  • Swimming pool
The following facilities are closed for Lunar New Year and New Year's Eve:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CNY 300 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 198 for adults and from CNY 99 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 49 per cent of room rate (subject to availability)
  • Rollaway bed fee: CNY 300 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does Sofitel Shanghai Hongqiao have a pool?

Yes, this property has an indoor pool and a children's pool. The swimming pool will be unavailable from May 17 2026 until June 3 2026 (dates subject to change).

How much does it cost to stay at Sofitel Shanghai Hongqiao?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Sofitel Shanghai Hongqiao on 23 May 2026 start from ฿2,418, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sofitel Shanghai Hongqiao pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sofitel Shanghai Hongqiao?

Self-parking is free at this property.

What time is check-in at Sofitel Shanghai Hongqiao?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Sofitel Shanghai Hongqiao?

Checkout is at noon. Late check-out is available for a 49% fee (subject to availability).

Does Sofitel Shanghai Hongqiao provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 8:30 AM to 9:30 PM on request.

Where is Sofitel Shanghai Hongqiao located?

This family-friendly Shanghai hotel is located on the riverwalk, 2.1 mi (3.3 km) from National Exhibition and Convention Center, and within 12 mi (20 km) of Zhongshan Park and Xujiahui Shopping District. Jing'an Temple and West Nanjing Road are also within 12 mi (20 km). Zhuguang Road Station is 27 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.4

Cleanliness

7.0

Location

8.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 185 out of 320 reviews
Rating 8 - Good. 96 out of 320 reviews
Rating 6 - Okay. 17 out of 320 reviews
Rating 4 - Poor. 9 out of 320 reviews
Rating 2 - Terrible. 13 out of 320 reviews

Reviews

Verified

10/10 Excellent

Vinodh

Liked: Cleanliness, amenities, property conditions & facilities
Great stay! Clean and large room, friendly staff, good amenities and loved the Bfast buffet. Everything was comfortable and well maintained. Would definitely stay again.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and comfortable hotel.

Fantastic stay. Beautiful facilities, unbelievably comfortable room and bed. Large gym which I made significant use of. The hosts were friendly and helpful. Highly recommended.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

PANAGIOTIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, Well-Managed Hotel with Solid Service A very good experience at the Sofitel Hongqiao. The staff were kind and made a noticeable effort to be helpful, which I valued. This positive atmosphere is a clear reflection of good management and training. The hotel's design is the real standout—the spaces are beautifully decorated, from the grand entrance to the rooms. The high-quality materials give a strong sense of luxury. My stay was enjoyable and the environment definitely elevated my business trip into a more relaxing experience.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Aphirak

Liked: Cleanliness, staff & service, amenities
The staff are very good, giving advice and communicating at a good level. The bedroom is big and comfortable, but cleaning is not much, maybe because the staff do not dare to touch the customers. There is a shuttle bus service to the airport, to the exhibition building, and help when I have a problem with losing my phone on the taxi and helping to coordinate very well. Full 10, I give 100. The only downside is that this area is very far from the subway, making travel not very convenient.
Stayed 10 nights in Oct 2025
Verified

8/10 Good

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Ok service staff. Elegant but cavernous lobby and dining areas. Not too cozy! Nicely equipped Gym.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfartable bad, and room! good location next to the train station. we arrived early morning, so we checked in around 9:00 am, and so they charged us for additonal half a day. Crew doesn't speak english so well. Thank you.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Juan

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
The restaurant is a disaster! no dinner served, at the bar we had to wait almost 2 hr for a Burger. The hotel is very good, breakfast is also good, but is amazing that there is no proper restaurant working in this hotel. Another point is that there is almost NO staff speaking English.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was amazing
Stayed 1 night in May 2026
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really like the hotel, classy
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Rhuma

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff needs to be professional and accommodating to guests, they act and serve as if it was a governmental institutio
Stayed 7 nights in Apr 2026
Verified

4/10 Poor

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Spoke with staff when resting my room card. My wife was sleeping in the chair in lobby. Pointed to her and asked the staff person to update or give her a new card so she could get in the room also. The staff member
Stayed 1 night in May 2026
Verified

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and great Chinese restaurant.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ching han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great luxurious hotel nearby the convention center, airport and train station. Even the room’s deco looks slightly dated but all keeping in a good conditions.
Nice bathtub
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jonghoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, property conditions & facilities
Very good except concierge who was slow in ordering a taxi
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Zhen Liang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice , beautiful and quiet hotel.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with good service
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Ligen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a little far from everything but a really fancy place to stay!
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magolalena at the lounge was helpful. Wiktoria at the bar was very friendly and kind throughout my stay. Room needs some update.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Amazing service, particularly the 2 Spanish girls (Noelia and Raquel) who help international travellers with the language! They made our stay even better!!
Stayed 1 night in Mar 2024
Verified

8/10 Good

Wenyuan

Liked: Cleanliness, staff & service, amenities
It is old
Stayed 1 night in May 2025
Verified

10/10 Excellent

VIROJ

Liked: Cleanliness, staff & service, property conditions & facilities
Mattress too soft should change
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Xiaoming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge room and bed, classic design, not very convenient.
Stayed 1 night in Sep 2023
Verified

8/10 Good

You-Liang

Liked: Cleanliness, property conditions & facilities, room comfort
One of the receptionist made the payment not correct and not proactive to introduce restaurant, while others are friendly and proactively to introduce. When checking out, the receptionist is too busy and the hotel only arrange one more staff to help. The breakfast staff also made wrong order and didn’t have meal ready until we asked, however the restaurant dons out and cook noodles for us for free. Mix feeling of the service. The hardware is overall good.
Stayed 1 night in May 2025
Verified

6/10 Okay

Suk Ha

Liked: Staff & service
Disliked: Property conditions & facilities
the overall stay experience is so so, not up to the value I paid
Stayed 3 nights in Sep 2023