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Reviews of Shanghai Marriott Hotel Parkview

5 out of 5
Shanghai Marriott Hotel Parkview
333 Guang Zhong Road West, Jing'an District, Shanghai, Shanghai

Reviews

9.2

Wonderful

Rating 10 - Excellent. 106 out of 169 reviews" "
Rating 8 - Good. 51 out of 169 reviews" "
Rating 6 - Okay. 10 out of 169 reviews" "
Rating 4 - Poor. 1 out of 169 reviews" "
Rating 2 - Terrible. 1 out of 169 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jan 2024
Response from Shanghai Marriott Hotel Parkview on 14 Jan 2024
Dear Derek,Thank you for choosing Shanghai Marriott Hotel Parkview for your recent travel to Shanghai. It's great to know that you enjoyed our hotel. We hope that we may see you in the near future. Thank you once again for providing such valuable feedback to us.Best regards,

10/10 Excellent

Clive

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in a convenient location for the CBD,
Stayed 2 nights in Nov 2023
Response from Shanghai Marriott Hotel Parkview on 28 Nov 2023
Dear Clive，Thank you for choosing Shanghai Marriott Hotel Parkview We're honored to receive your recognition of the hotel, we hope you choose to stay with us again whenever your travel needs bring you back to Shanghai.Warm regards,Shanghai Marriott Hotel Parkview

10/10 Excellent

Albert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Oct 2023

10/10 Excellent

Pachiraya

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jun 2023
Response from Shanghai Marriott Hotel Parkview on 3 Jul 2023
Dear Guest, As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

10/10 Excellent

Clive

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel For The Business Traveller
Very convenient hotel for the business traveller and reasonably priced.
Stayed 3 nights in May 2023
Response from Shanghai Marriott Hotel Parkview on 3 Jul 2023
Dear Guest, As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and look forward to welcoming you again.

10/10 Excellent

JIEKUN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it
Very nice and clean and new hotel
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Stayed 6 nights in Dec 2019
Response from Shanghai Marriott Hotel Parkview on 30 Dec 2019
Dear Guest, As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Shanghai Marriott Hotel Parkview

10/10 Excellent

Margaret

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We like to hotel a lot and this is the second time we've stayed here. Although it's a bit far from where most of our activities were, we found it to be value for money. Highly recommend it.
Stayed 3 nights in Nov 2019
Response from Shanghai Marriott Hotel Parkview on 18 Dec 2019
Dear Margaret, Thank you for sharing your experience at the Shanghai Marriott Hotel Parkview. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you for your highly recommendation and come visit us again soon!

10/10 Excellent

Bayasgalan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
It was so good to stay in here.
Stayed 1 night in Sep 2019
Response from Shanghai Marriott Hotel Parkview on 8 Oct 2019
Dear Bayasgalan, Warm greeting from Shanghai Marriott Hotel Parkview. Thank you for sharing your experience here. We are delighted to hear your satisfaction of our hotel's service. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Shanghai Marriott Hotel Parkview

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019
Response from Shanghai Marriott Hotel Parkview on 20 Aug 2019
Dear Anonymous, Thank you for sharing your experience at the Shanghai Marriott Hotel Parkview. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Shanghai Marriott Hotel Parkview

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from Shanghai Marriott Hotel Parkview on 26 Jun 2019
Dear Guest, Thank you for sharing your experience at the Shanghai Marriott Hotel Parkview in this platform. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Kind Regards

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed room and bathroom, staff was efficient and polite, many Chinese and western selections for the buffet breakfast
Stayed 2 nights in May 2019
Response from Shanghai Marriott Hotel Parkview on 26 Jun 2019
Dear Guest, Thank you for sharing your experience at the Shanghai Marriott Hotel Parkview in this platform. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Kind Regards

10/10 Excellent

YIfan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect
Stayed 3 nights in Apr 2019
Response from Claire Chen on 6 May 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite honestly a superb hotel
Thoroughly enjoyed all aspects of my stay here, comfortable, clean, friendly, great food and great value.
Stayed 3 nights in Apr 2019
Response from SHAMP on 29 Apr 2019
Dear Tim, thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Steven Chi Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi connectivity can be improved
Stayed 3 nights in Mar 2019
Response from Shanghai Marriott Hotel Parkview on 20 Mar 2019
Dear Steven， Thank you for sharing your experience at the Shanghai Marriott Hotel Parkview in this platform. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely,

8/10 Good

MiCHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Shanghai Marriott Hotel Parkview on 12 Mar 2019
Dear MiCHAEL, Thank you for your recent stay and your score for our hotel. We look forward to welcoming you back on your next visit to Shanghai. Yours sincerely

10/10 Excellent

JIWOONG

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Etienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018
Response from WILL LI on 18 Nov 2018
Thank you for taking the time to share your recent experience at the Shanghai Marriott Hotel Parkview with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. We have shared your comments to related departments. As a valued customer, thank you again for your feedback and we hope to serve you again whenever your travels bring you back to Shanghai.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shanghai Marriott Hotel Parkview
Very helpful staff
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018

10/10 Excellent

Edward, Sunnyvale California

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent in many ways, the room is large and very clean, the breakfast is amazing, good location, free parking, will stay there again.
Stayed 3 nights in Oct 2018

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Andy, Queensland, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern Hotel
Checkin was easy, room was tidy clean though had a feint smell of smoking unfortunately. Bathroom was excellent. Buffet breakfast had a huge selection. Staff all friendly.
Stayed 1 night in Sep 2018

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Marcom on 15 Aug 2018
Thank you for sharing your experience at the Shanghai Marriott Hotel Parkview As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Shanghai Marriott Hotel Parkview

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All round a great stay
Nice new hotel with loads of amenities - great breakfast. Location not the best but has restaurants and small shopping centre two minutes away which was handy
Stayed 2 nights in Jul 2018
Response from Cyndi Xu on 6 Aug 2018
Thank you for sharing your experience at the Shanghai Marriott Hotel Parkview As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Shanghai Marriott Hotel Parkview

10/10 Excellent

Lai Yee Lydia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018
Response from Cyndi Xu on 8 Aug 2018
尊敬的宾客， 感谢您入住上海宝华万豪酒店并与我们分享宝贵的入住体验。您的正面评价是我们前进的动力，诚盼您的再度回归并分享宝贵的意见。 顺祝商祺， 上海宝华万豪酒店

8/10 Good

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2018
Response from Marcom on 11 Jun 2018
Dear Guest, Thank you for choosing Shanghai Marriott Hotel Parkview, we look forward to the opportunity to welcome you back. Thanks and best regards, Shanghai Marriott Hotel Parkview

10/10 Excellent

Wendy, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nice hotel and facilities. Room is good size and clean. The only thing is the carpet seems slightly dated, other than that everything is quite good. I booked when it is at a discount so it is good value.
Stayed 1 night in May 2018
Response from Marcom on 21 May 2018
Dear Guest, Thank you for sharing your comments on your recent stay with us. We are glad to hear that you had a wonderful experience. We look forward to welcome you back to another pleasurable experience with excellent service. Best regards, Shanghai Marriott Hotel Parkview

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you.
Thank you.
Response from Marcom on 9 May 2018
Dear Guest, Thank you for sharing your comments on your recent stay with us. We look forward to welcome you back to another pleasurable experience with excellent service. Best regards, Shanghai Marriott Hotel Parkview

10/10 Excellent

Amin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Marcom on 8 May 2018
Dear Guest, Thank you for choosing Shanghai Marriott Hotel Parkview. We look forward to welcome you back to our hotel in the near future. Thanks and best regards, Shanghai Marriott Hotel Parkview

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay in Shanghai
Marriott Hotel Parkview is a true home away from home. The rooms are spacious and comfortable, the staff is super helpful, there is an actual gym, and the breakfast is fantastic!
Response from Marcom on 7 May 2018
Dear Guest, Thank you for your long-term support to Shanghai Marriott Hotel Parkview, we are glad to hear that you had wonderful experiences during your stay. We look forward to the opportunity to welcome you back. Thanks and best regards, Shanghai Marriott Hotel Parkview

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Park Marriott
Definitely one of my favorite hotels to stay in Shanghai. It is in the north of the city but still walking distance to metro. The park across the road is great. I wish their Japanese restaurant had not been terrible. Worst Japanese food I have ever had and overpriced to boot. Their breakfast buffet is very good but also overpriced at 32 dollars if not included in your room. I suggest you go down the street to music center and get food or Starbucks there. Pool and gym are nice.
Response from MarCom on 24 Apr 2018
Dear Guest, Thank you for sharing your comments on your recent stay with us. We are glad to hear that you had a wonderful experience. We look forward to welcome you back to another pleasurable experience with excellent service. Best regards, Shanghai Marriott Hotel Parkview

10/10 Excellent

Meng Hua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will certainly come back soon!
The Receptionists are friendly & professional. The room is quiet & superb clean. The bed is firm. Linens are well washed. The room is served with reasonably fresh ground coffee & tea. Toilet is reasonably large with a good supply of toiletries. There are separate shower & bathtub. The breakfast selection was wide & fresh! I tend to like their Chinese restaurant where they serve quality food. The surround areas have plenty of international restaurants/cafe! Supermarket is within walking distance. Botanical garden is just across the road! Wonderful gym, sauna & Swimming pool.
Response from MarCom on 18 Apr 2018
Dear Guest, Thank you for sharing your comments on your recent stay with us. We are glad to hear that you had a wonderful experience. We look forward to welcome you back to another pleasurable experience with excellent service. Best regards, Shanghai Marriott Hotel Parkview

10/10 Excellent

Chun Kui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2018
Response from MarCom on 17 Jan 2018
Dear Guest, Thank you for sharing your comments on your recent stay with us. We look forward to welcome you back to another pleasurable experience with excellent service. Best regards, Shanghai Marriott Hotel Parkview

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2017
Response from Cyndi Cai on 2 Jan 2018
尊敬的宾客， 感谢您选择上海宝华万豪酒店并与我们分享您宝贵的意见。衷心期待您与我们分享更多的居停体验，我们在此等待您的再度回归。 顺祝商祺， 上海宝华万豪酒店

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2017
Response from Cyndi Cai on 9 Oct 2017
尊敬的宾客， 感谢您入住上海宝华万豪酒店，在此恭候您的再度光临。 顺祝商祺， 上海宝华万豪酒店

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful friendly staff.
Every staff member in every department was friendly and helpfull. If they could not speak English they found somebody that could. I would stay here again.
Stayed 4 nights in Sep 2017
Response from Marketing Communications on 9 Oct 2017
Dear Guest, Thank you for taking the time to share you recent experiences with us and we are very pleased to read you had a memorable stay and impressed with Eric's service. Your kind words will be certainly shared with him. We hope to have the opportunity to welcome you back whenever you are in Shanghai. All the best, Shanghai Marriott Hotel Parkview

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2017
Response from Cyndi Cai on 1 Aug 2017
尊敬的宾客， 感谢您选择上海宝华万豪酒店并与我们分享宝贵的意见。诚盼您的再度回归。 顺祝商祺， 上海宝华万豪酒店

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017
Response from Cyndi Cai on 22 Jun 2017
Dear Miguel, Thank you for your valuable review. We appreciate your visit and hope to have the pleasure of your company again soon. Thanks and best regards, Shanghai Marriott Hotel Parkview

6/10 Okay

Brendan, Melbourne

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed for 3 nights, in general an OK experience. I arrived at 2am in the morning after a 20 hour transit,unloaded my own luggage from the cab and proceed to check in. Normally this is not a problem except that the night porter watched me do it. Check in was a bit of an issue, the check in attendant wanted to charge 5000RMB as a room deposit. Really, my room was prepaid. Otherwise the hotel is clean and tidy, close to the metro and a decent shopping area with plenty of restaurant options, even an IMAX cinema. Travel to the airport by taxi was around 150 RMB.The daytime Concierge and porter staff were very helpful, in contrast the night staff
Response from Marcom on 27 May 2017
Dear Brendan, Thank you for taking the time to share your experience in regards to your recent stay at Shanghai Marriott Hotel Parkview. We value all feedback and your comments will be used to help us improve our guest experience. We apologize for your negative experiences, your feedback was shared to make further improvement and we look forward to the opportunity to welcome you back to regain your trust and exceed your expectations. Thanks and best regards, Shanghai Marriott Hotel Parkview

8/10 Good

caesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Cyndi Cai on 25 Apr 2017
Dear Caesar, Thank you for your review. We appreciate your visit and hope to have the pleasure of your company again soon. Thanks and best regards, Shanghai Marriott Hotel Parkview

8/10 Good

Jean-Baptiste

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for seminars or work
Staff lost suitcase 10 minutes after arrival, and the wifi is not included in the room price, which does not make any sense in a Marriott
Response from General Manager on 23 Dec 2016
Dear guest, Thank you for your valued review concerning your recent stay at Shanghai Marriott Hotel Parkview. Although we fell short of meeting your expectations, we still sincerely hope you will consider the Marriott Parkivew on your next visit to Shanghai so that we can better deliver upon the guest experience you truly deserve. All the best, Shanghai Marriott Hotel Parkview

10/10 Excellent

Julia, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Experience
The location of the property is fantastic, close to a mall and restaurants, banks.... Hotel was very clean and had a modern/futuristic look. Rooms are spacious and beds are very comfortable. Hotel Staff is very friendly and helpful. I would recommend this location to everyone.
Response from Marcom Manager on 14 Dec 2016
Dear Julia, Thank you for taking the time to share your recent experience at the Marriott Parkview with us. We're extremely excited to hear your favorable comments regarding our team. Your kind words are our great source of motivation that keeps us moving forward. We hope you choose to stay with us again whenever your travels bring you back to Shanghai so that we can better deliver upon the guest experience you truly deserve. Thanks and best regards, Shanghai Marriott Hotel Parkview

10/10 Excellent

Hyunkyoung

Liked: Cleanliness, property conditions & facilities, room comfort
Nice and Sweet.
The Room was great, and location was a bit far from the central area. But I like their Breafast and Wifi also good.
Response from General Manager on 2 Dec 2016
Dear guest, Thank you for your valued review concerning your recent stay at Shanghai Marriott Hotel Parkview. Except for the Metro Line 1, there will be one more metro line near the hotel in the future. We hope to have an opportunity to give an even warmer welcome on your next return. All the best, Shanghai Marriott Hotel Parkview

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 3 Nov 2016
尊敬的宾客， 感谢您入住上海宝华万豪酒店并给予我们宝贵的好评。诚盼您的再一次光临，并分享您的意见。 顺祝商祺， 上海宝华万豪酒店

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 7 Oct 2016
尊敬的宾客，感谢您选择上海宝华万豪酒店并与我们分享宝贵的入住体验。衷心期待在不久的将来您能再度光临。顺祝商祺，上海宝华万豪酒店

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 7 Oct 2016
尊敬的宾客，感谢您选择上海宝华万豪酒店并与我们分享宝贵的入住体验。衷心期待在不久的将来您能再度光临。顺祝商祺，上海宝华万豪酒店

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 7 Oct 2016
尊敬的宾客，感谢您选择上海宝华万豪酒店并与我们分享宝贵的入住体验。衷心期待在不久的将来您能再度光临。顺祝商祺，上海宝华万豪酒店

8/10 Good

Parveen, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, Convenient, Delight
The stay was comfortable with the service staff trying hard to make it covenient. Allowed late check out without a fuss which was a delight. Buffet had a good collection and offered multiple cuisines in breakfast. The hotel's location opposite the circus world (a major shanghai attaraction) makes it ideal for tourists.
Dear Parveen， Thank you for your valued review concerning your recent stay at Shanghai Marriott Hotel Parkview. We're very pleased we provided the level of service you've come to beyond expectation and thank you for your kind compliments. We look forward in welcoming you once again. Thanks and best regards, Shanghai Marriott Hotel Parkview