โรงแรมและที่พักในแชลโลว์วอเทอร์

"Room was clean. Staff were friendly. Good location"

"Clean, price was right, close to Tech"

"The b d was very comfortable however, there was a mildew smell upon entering the room"

"Needs serious maintenance and cleaning."

"Loud, unprofessional, poorly stocked, uncaring, dirty. The fire alarm went off in the hotel (with a blaring speaker in our room right over the bed) during the middle of the night BOTH nights we were there: for 48 minutes non-stop minutes the first night, then for a couple minutes the second night. Everyone went down to the lobby in their pajamas. Not a single announcement was made. I asked for a reason when I checked out and kindly asked if there was any compensation for the late-night...

"The room and bathroom were very clean. The stairways and elevator doors could use a bit more maintenance. The breakfast was good, with strong coffee, waffles, fresh fruit, and yogurt. Thank you for the wonderful welcome and hospitality"

"My daughter checked in before me on the afternoon and my flight wouldn’t arrive in Lubbock until late in the night and when I arrived The Room #103 given to us had a beep sound that wouldn’t stop, so I requested to change room immediately or we couldn’t sleep but on the new room #127 the bathroom tub was full of rust, the curtain not very clean and the shower was hard to make it work. In the morning, the breakfast buffet out on the lobby had flys all over it. Was going to stay for a couple...

"The property personnel were helpful, especially the proprietor who was on duty all 4 days of my stay. My room was very dusty. I have videos showing the extent. The bathroom had numerous cracks in the grout on a number of places, forcets on shower fixtures ,cracks in the toilet seat questioning the spread of infectious bacteria. The toilet grout at the base was cracking leading to overflows of fluids from showering. I do have pictures and videos of these areas as I was disappointed in the upkeep...

"Our room was very clean and the breakfast was delicious. The staff at the time of check in was pleasant to work with. Just note they now charge for parking, even though the Expedia posting says it’s free."

"While at this property, my daughter's basketball team had a block of rooms, one room with a dead mouse in it. The GM was quick to apologize and offer a refund as we checked out within the hour of checking in. Also while trying to leave, there was intense rain. The entire entry way of this hotel collapsed and had water every where. I know this property is under new management and I truly hope whomever is tasked with that role can help get this place back in order with the potential it has."

"The property is close to my doctor. It is well maintained. The only thing is the beds & pillows are hard."

"Everything in the description was the complete opposite. No pool it was closed, no arcade, ac did not work. Staff did not want to assist with at least giving me my money worth of comfort. Overall experience was not good do not stay this place was not kid friendly at all"

"A lot"

"I was very disappointed with my stay at this hotel. The room had a strong smell of both marijuana and cigarette smoke, which was especially concerning because my sister has asthma and it made it difficult for her to breathe comfortably. The cleanliness of the room was also unacceptable. There were stains on the blankets, makeup marks on the bedding, what appeared to be dried boogers on the wall, and a brown smudge on one of the pillows. The room did not appear to have been properly cleaned...

"Nice clean quiet and very friendly staff"

"We stayed in room 134 the volume on the TV did not work no hot water, hallways smelt like mildew. The lady at the front desk was absolutely amazing. Super sweet and helpful. She switched us to another room. Again that room was not clean but we had not choice. For the amount we paid. Definitely not worth the stay"

"For this to be a newer hotel it was old looking and not maintained at all. The first room smelled of mold/mildew so we were moved to a different room. The bathtub was rusted and had mold around the tub. The housekeeping came at 9am and we were trying to get ready for my Dad’s funeral, so we asked them to come back but they didn’t. So that evening we had to ask for towels. The next day we had to ask for room service again. Just very disappointing."

"Not the worst hotel, but won’t likely stay again."

"Staybridge is one of my favorite properties."