"The staff didn’t tell me I have to activate the parking card at front desk. She just told the car will be automatically identified by camera, I didn’t have to do anything. But when exited garage, the bar didn’t lift up, I have to press the emergency button for help."
"I got a different room than I booked. After my intervention, the room was changed to the corresponding reservation.
Parking was safe.
Room was clean.
"