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"Service is very nice ."

"There was mold smell in our room the air was heavy with moisture and the carpets was damp with it. It caused my husband to have issues breathing so we checked out a day early and I have yet to hear about a refund. We talk to other guest in our floor and their rooms was the same!"

"Hotel was fine - clean, well lit, etc. Staff was friendly but maybe a little forgetful. (Can happen to anyone, of course.)"

"This is my go to when staying in Knoxville. The entire staff is very helpful and friendly. The breakfast hits the spot."

"Nice staff"

"Best place ever!"

"Overall my kids always have a very fun time here. It’s very family oriented. The staff are always kind and welcoming. The pools here are always amazing from inside and outside. My only complaint would be I wish they vacuumed a bit better/dusted a bit better. I have allergies and always end up with a stuffy nose or having to take sinus medicine for it. Other then that no complaints whatsoever. Love how kid friendly this place is and my kiddos have demanded this place for now on everytime we go on...

"Room was nice and clean. Indoor pool was clean. Breakfast was ok nothing special. Same food every morning. Outside was a disappointment as they had construction going on in have the hotel when we where there. So the outdoor space was not pleasant or peaceful."