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Rating 10 - Excellent. 62 out of 175 reviews" "
10 - Excellent
62
Rating 8 - Good. 80 out of 175 reviews" "
8 - Good
80
Rating 6 - Okay. 24 out of 175 reviews" "
6 - Okay
24
Rating 4 - Poor. 6 out of 175 reviews" "
4 - Poor
6
Rating 2 - Terrible. 3 out of 175 reviews" "
2 - Terrible
3
8.6/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Excellent
Joseph
Travelled with group
18 Nov 2023
Liked: Amenities
The hotel was very close to the station, the rooms were very clean. Staff are very helpful.
Overall Good Place to Crash and Get Free Breakfast
This is a no frills hotel room. It was a decent place to stay within the city. Free breakfast was the only thing great. Size of room, comfort of bed were small but okay. Pillow was flat and firm. Had to double it up for support. Overall inexpensive, good place to crash at night after walking around the city.
The location is very convenient and located a block away from Sendai station. The staff was very helpful and gave us locations for parking. The place does have on-site parking, but there are not many parking spaces. The staff was very helpful and breakfast was a great perk to staying here.
Caitlyn
Stayed 3 nights in Nov 2021
10/10 Excellent
Verified traveller
Travelled with family
15 Apr 2019
Liked: Cleanliness, staff & service
Clean room and comfortable bed, and great breakfast
Easy walk from the train station, rooms were adequate, shower is a tight fit for anyone over 6 ft tall. Pillows were terrible. Breakfast had Japanese and Western options.
The place did not disappoint.
Clean rooms, good service, and a decent breakfast.
What more could you ask for?
Hard to go wrong with the Comfort chain of hotels.
Would recommend for those unfamiliar with other hotels.
I have stayed at hotels in the Comfort chain on several previous visits to Japan and have always been very satisfied with my experiences. Breakfast is included, the staff is friendly and the hotel condition is very good. In the case of the Sendai East location, it is just a 5-minute walk from Sendai Station.
Clean, new, and good location. The staff were wonderful, I actually looked forward to the man to handled the breakfast. He was so friendly. It was a good hotel to use for business. Parking was convenient and inexpensive.
Verified traveller
4/10 Poor
lois, philadelphia aea
11 Aug 2013
Disliked: Cleanliness, staff & service
overnight stay in Sendai
The hotel seemed like a very budget hotel...it was difficult to find and the staff was not especially interested in questions.
Service was great. We stayed for a day at the hotel and traveled elsewhere and returned in another 2 days. Hotel staff allowed us to leave our luggage with them so we didnt have to bring out heavy luggage with us. Wifi access in the rooms and lobby was a great help. Most of the other hotels we stayed in either provided only LAN access or had none at all. Great experience overall.
Hotel was near the JR Sendai station, about 5 minutes walk. Rooms were clean and had free wifi access. The complimentary breakfast also had a good spread. A convenience store is also located at the first floor so if you ever get hungry at night you could just pop by to grab some stuff. Value for money and good experience overall.
Just like it's name: very "comfort". A convenient store is right at downstairs; JR is 5 min walking distance. I will stay in this hotel next time when I visit Sendai.