Find hotels in Sarre from ฿2,494

"Although our stay was short we thoroughly enjoyed our stay and used most of the amenities. The spa was wonderful and staff helpful and friendly. "

"The staff is very professional. "

"Excellent!!"

"Great experience. "

"Check-in was fine, especially given that we made a last-minute booking so we could go to QC Terme the next day. However, at around 9:30 p.m., my partner sustained a bleeding cut to the arm from the shower gel bottle holder in the shower, which is a confined space. We called the hotel's emergency number and asked for a plaster, as the reception was open until around 7pm only. The manager stated the hotel had "zero responsibility" to assist or provide a plaster. She said we could either go to the hospital or call an ambulance (which seems disproportionate), but we should not suggest that the injury was associated with the hotel. She also told my partner that we were “accusing the hotel” and "interrupting her evening", asked whether we were "trying to obtain reimbursement", and said my partner should "take responsibility for their own carelessness" and "stop acting like a child". We were concerned by the response. Most concerningly, she said words to the effect that we could be "blacklisted" and unable to stay at other hotels in the region if we pursue this complaint. The mezzanine staircase had no guardrail and we found it challenging at night, and the bathroom cups were rusted inside and out. We had stayed at another hotel in Chamonix for a week previously without any issue, so it's inappropriate to suggest that guests would fabric issues for monetary gains. The manager eventually agreed to provide a plaster at the reception in the morning, which we never received. "

"They were friendly and helpful. A great experience. I stayed there a total of 4 nights "

"Nice room, nice staff, nice place!"

"After requesting a quite room at time of booking we originally were located in no such room - friendly reception staff accommodated us but at our expense as they only had quite superior rooms. Which we paid the extra for. However do not be fooled by the name superior it was simply large. The furnishings were not what you would expect for a 4star - equally the toiletries were basic. That said the rooms was clean and the bed linen acceptable. "

"The staff at the hotel were so friendly and helpful. The rooms were spacious, and clean, although the bed was too firm for my personal preference. I was lucky to have a room at the rear, but friends at the front complained of traffic noise. The rooms were very hot and they had to have a window open. Breakfast was excellent and we enjoyed the evening meal here too. The free transfer to the slopes too 2 mins was also well organised and was nearly always waiting for us, when we came off the slopes. I would definitely shortlist this hotel again."