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Reviews of Onsen Ryokan Yuen Sapporo

3.5 out of 5
Onsen Ryokan Yuen Sapporo
7-6, Kita 1 Jonishi, Sapporo, Hokkaido

Reviews

9.2

Wonderful

Rating 10 - Excellent. 179 out of 262 reviews" "
Rating 8 - Good. 60 out of 262 reviews" "
Rating 6 - Okay. 14 out of 262 reviews" "
Rating 4 - Poor. 5 out of 262 reviews" "
Rating 2 - Terrible. 4 out of 262 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lu

Liked: Staff & service, amenities, property conditions & facilities
The onsen is great.
Stayed 2 nights in Apr 2024

10/10 Excellent

Victor, Metepec

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Chua Ing Loon,

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean room. Onsen facility included. Comparable to the shinjuku location. Will return again if in Hokkaido.
Stayed 3 nights in Feb 2024

10/10 Excellent

Frank

Stayed 1 night in Feb 2024

4/10 Poor

katty, searingtown

Stayed 1 night in Jan 2024

10/10 Excellent

Gayle Gaviola

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved our stay here, the hotel is beautiful and quaint and the onsen facilities are awesome. was my first onsen experience and they made it so wonderful. only note is it's in a quieter part of town but a 10min walk from shopping and eateries. would definitely stay here again.

10/10 Excellent

Weng Hong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

JI WON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Dec 2023

10/10 Excellent

Sheng Wen, Pasadena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

Keng Ngee, Kenny

Liked: Cleanliness, property conditions & facilities
Lovely place!

8/10 Good

Edward, Vancouver

Stayed 3 nights in Nov 2023

10/10 Excellent

Melinda

Stayed 2 nights in Nov 2023

10/10 Excellent

Judson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Grace

Stayed 1 night in Nov 2023

10/10 Excellent

Anh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful! Love the Onsen and the ice cream bonus, very nice room and decor, breakfast was great, would definitely come back.
Stayed 1 night in Oct 2023

6/10 Okay

Tristen

Disliked: Cleanliness, property conditions & facilities
My room had a very strong smell. I asked to be moved and they moved me to a room that had clearly just been sprayed with a deodorizer. The next morning that had worn off and the smell was there. Idk if it was just that floor or all rooms. The traditional breakfast they served was delicious, both days.
Stayed 2 nights in Oct 2023

10/10 Excellent

michelle Mai

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It’s beautiful landscapes, wonderful staffs special Lan Anh one of the Greeter at the lobby. We definitely will coming back💖💖💖
Stayed 3 nights in Sep 2023

10/10 Excellent

Hock Wei Wendy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very posh hotel
Stayed 2 nights in Sep 2023

8/10 Good

Hou Ming Joyce

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room is not as spacey as shown on photos. Overall speaking is very good.
Stayed 2 nights in Aug 2023

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The design of the hotel is excellent beside the services and the politeness of the staffs. The room is spacious that we can lay out 2 suitcases at the same time for packing.
Stayed 3 nights in Jun 2023

10/10 Excellent

Keng Hoe

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
As with all Sapporo properties, they tend to be a little small when we chose to bring so many luggages to buy more okashi and omiyage. So unfortunately we have to bear with that. However we do enjoy the neighbourhood as it is pretty near to Sapporo station as well as Odori park. We stayed here partially because of that.
Stayed 4 nights in Jun 2023

6/10 Okay

Xu Chang

Liked: Staff & service
In-house dinning needs to book a day ahead and staff should remind the guests on check in
Stayed 1 night in Jun 2023

10/10 Excellent

Jaelynn C

Stayed 4 nights in May 2023

10/10 Excellent

Kaung

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a good stay
Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Modern and traditional ryokan in heart of city
very nice mix of traditional and modern ryokan. room was a bit small for 3 but we had expected it from the photos. we were bummed it wasn't clear from the listing that it offered breakfast at an extra cost. wish they had offered option with breakfast included. maybe i missed it. but breakfast was no longer available when we checked in, so it was a shame to miss it and they couldn't accommodate us even though i feel like they had time to prepare more meals. everything is very by the book and sometimes hotels would benefit from some flexibility. overall very nice hotel and intimate so quiet and not too crowded. centrally located close to restaurants and major dept stores and most importantly for ramen lovers, ramen republic nearby!
Stayed 1 night in Apr 2023

10/10 Excellent

Brett

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly scenic, the walk to and from the bus stop is an attraction itself, Ohara is a gorgeous area.
Stayed 3 nights in Apr 2023

10/10 Excellent

Lana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms
Stayed 2 nights in Mar 2023

10/10 Excellent

William

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room and hotel
Stayed 1 night in Mar 2023

10/10 Excellent

Cerine

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Friendly and efficient staff, nice onsen
Stayed 1 night in Feb 2023

10/10 Excellent

Lee Sian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel and very convenient
Stayed 4 nights in Feb 2023

8/10 Good

Koyu

Stayed 1 night in Oct 2022

10/10 Excellent

Walter, Pittsfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An extremely beautiful, modern Japanese design. Very elegant and sophisticated. The staff are extremely courteous and professional.
Stayed 1 night in Sep 2022

10/10 Excellent

Chikako

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Rainer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sublime
Stayed 2 nights in Jun 2022

10/10 Excellent

Yurie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing experience. Look no further!! Will definitely come back!!
Stayed 7 nights in Jun 2022

4/10 Poor

Takashi

Travelled with group
Liked: Cleanliness, property conditions & facilities
We stayed for a night and booked a room with a view on the higher floor which turned out a view toward an office building. I could enjoy watching people in the building next door work in their office while unpacking my luggage until some people looked back, haha. Totally not worth the optional cost for the view room. Room was nice but small, the bed was comfortable and I had a good sleep. Maybe something for the younger crowd, nothing authentic. Glad we were fully compensated by the airline for this stay because of flight cancellations. A bit pricy for its offerings.
Stayed 1 night in Feb 2022

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Yuen Sapporo was absolutely beautiful! I loved the simplistic architectural design. My room, the maisonette tour was so unique - I've never had a two-floor hotel room. The onsen was beautiful and relaxing. I particularly enjoyed the outside portion of the onsen where i could enjoy the snow and cool air mixed with the hot bath water. The staff was incredibly helpful and patient with my limited use of Japanese. They helped me coordinate with our shuttle bus to locate my daughter's left- behind back pack, coordinated a taxi for us, helped me to see if the Sapporo Beer museum was still open after a snow storm, and helped me when my airport shuttle bus company couldn't stop at my location after the heavy snow fall. Will absolutely recommend this place to friends.
Stayed 4 nights in Feb 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing design
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021

8/10 Good

Junko

Travelled with group
Liked: Cleanliness, property conditions & facilities
Excellent place, room is small but v clean. Highly recommend
Stayed 2 nights in Feb 2021

8/10 Good

SHIGEHITO

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
清潔感が良かった
Stayed 1 night in Apr 2024

10/10 Excellent

Wing Yin Joyce

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful and friendly and the hot spring pool was very nice. Although it's a bit far to walk to shopping and restaurants, taking a taxi is not expensive.
Stayed 2 nights in Apr 2024

10/10 Excellent

garin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

????

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2回目のリピートです。雰囲気も好きで静かにゆったり過ごせます。スタッフの対応もよかったです。
Stayed 1 night in Mar 2024

2/10 Terrible

hyungsik

Disliked: Property conditions & facilities
너무 좁아서 불편 합니다
Stayed 1 night in Mar 2024

10/10 Excellent

Wook

Stayed 1 night in Feb 2024

10/10 Excellent

MAYUMI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉も気持ちよくサウナもありとてもよかった。　部屋も清潔感があってよかった。札幌駅から歩いて行ける距離もよかった。
Stayed 1 night in Feb 2024

10/10 Excellent

Mai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔感、立地、温泉、サウナ最高でした‼︎ お部屋は狭いですが畳で落ち着きます。 また滞在したいお宿です。
Stayed 2 nights in Jan 2024

10/10 Excellent

Ka chun

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024